OurRitual Reviews 148

My spouse and I were on the rocks when we met Florencia. She became a balm in our lives providing calm during the storm, peace in an ocean of pain, and understanding while we faced chaos.
We thought we knew everything about each other and believed separation was the logical step, as there was nothing left to discover.
Flo taught us the importance of becoming a true team as partners: agreeing to disagree instead of trying to prove who was right or wrong, and creating new agreements together.
We worked with her for a year and a half. We recently completed our process with her, and we will forever be in her debt. An outstanding professional. She saved our relationship and the family we fought to keep together.

Kathleen is a very good therapist and has a keen eye. I have appreciated her input along the way very much!

The therapy has been incredible and the app makes it super easy to book sessions, find useful videos and keep track of how the progress is going. Would really recommend the app to anyone looking to strengthen their relationship and learn more about their own behaviour patterns.

I love the pathways and our sessions with Daya have been fabulous. She has really helped us along the way, we would not have made this much progress without her.
The app could use a little work.

This process has been a great learning experience for my husband and I. The content is superb and our coach is very knowledgeable! Highly recommend.

My honest review is 4.5- I enjoy our therapist and the insights he provides to my partner and I. Through his help and our own work, we have gone from polar opposite in how to repair our relationship, to giving it another try. The app helps a lot with engaging both parties too.
My only issue is when you have an error in payment, it messes up the whole account and I nearly quit the whole app all together due to frustrations.

From the very beginning, OurRitual demonstrated incompetence and indifference. We specifically requested a bilingual counselor. Instead, we were left waiting nearly three weeks with no communication, only to be assigned someone who was not bilingual.
There was zero guidance on how to even begin services. Only after confusion did the counselor casually mention she “usually prefers couples book separately.” That would have been helpful information before we were left guessing. Clients should not be left completely in the dark when paying for a structured service.
But the most absurd part came after our first appointment—when we were suddenly told they could not take us as clients at all. No warning. No explanation. Just this meaningless, copy-and-paste response:
“After a careful evaluation, we’ve determined that OurRitual is not the right fit…”
That explanation tells the client absolutely nothing. It offers no clarity, no accountability, and no justification after time and money had already been taken.
Speaking of money: we paid over $200 for four weeks of services. After refusing to provide the services, they informed us only that they had “taken steps to ensure we would not be billed again.”
No mention of a refund. No acknowledgment that they had already taken payment for services they were now refusing to provide.
Only after pushing back were we told, “We will see what refund you are due.”
Why would it be anything other than the full amount? They declined to provide the service. The initial session achieved nothing toward our stated objective, and their own decision terminated the relationship.
Requests for clarification were then ignored entirely. No responses. No professionalism. No accountability.
This company wasted our time, mishandled our care, kept our money, and then disappeared.
Stay as far away from OurRitual as possible

My experience has been amazing so far!

It’s is good so far on getting us to address issues we have been avoiding.

Love our therapist and love that the exercises are right in the app!

Ritual has significantly improved communication between myself and my partner.

I love every sessions with my therapist. She’s so genuine and understands what I’m going through.

It’s been good

I honestly love OurRitual. It provides relief, reflection and growth in our relationship. I'm really happy I found it and we get to do homework to help us understand why we do things. Ita a great tool. Bext couples therapy I've ever done.

My husband and I have only been doing this for a little over a month, but our relationship has never been better. Our therapist is so knowledgeable. She has incredible insight and has been instrumental in helping my husband and I form a closer more connected marriage. My only regret is that we didn't join years ago.

Would like more action items specific to our relationship

I feel that this has been one of the best decision for our relationship. We both love our therapist and really love all the videos and practicals after each of our sessions
It’s a great program

My therapist has made the experience great. She truly is passionate about healing my relationship with my partner. Even when my partner and I throw in the towel, our therapist manages to give us hope and bring us back together. Thank you Nidhi!

My partner was pretty hesitant about starting couples counseling, but after eight weeks of short, 40-minute sessions, we’ve really noticed things moving in a positive direction. In the beginning it felt a bit surface-level, almost like we were just going through the motions. But as we got to know and trust Molly, we opened up more—and honestly, that made some of the conversations tougher, but in a good, necessary way.

Now I don’t feel the same level of stress when something bothers me. I can make a quick note to bring it up with Molly later, and sometimes just knowing it’s written down is enough—the issue either works itself out or makes more sense in the bigger picture. Overall, the experience has been grounding and genuinely helpful.

Our therapist is so helpful! She really challenges me and my partner (which we both need because we are stubborn) and makes us dig deep down to the root of our needs. I see a noticeable difference in just 3 months! I’ve never been a therapy fan, but this has been so easy and impactful