What great after sales service. I bought a pair of Highlander carbon fibre skye walking poles from them earlier this year but the bottom section of one snapped during my Tour de Mont Blanc earlier t... See more
Company replied
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See what reviewers are saying
Fabulous, I bought several items, great communication, fast delivery and well packaged. Thank you so much, shall definitely buy from Outdoor Action again x
Fantastic store with Clothing footwear tents and accessories of all makes at very competitive prices! knowledgeable helpful staff that are more than happy to spend time making sure you don't leave unt... See more
Leger helmet. Website is misleading. Clicking on black produces grey. Clicking on silver produces matt black. Bought this helmet for my grandson for Christmas. His disappointment at wrong colour was p... See more
Company replied
Company details
Written by the company
Outdoor equipment has been supplied by Outdoor Action throughout the Blackburn, Lancashire and the North West of England for over 40 years, we have a wealth of expertise and experience within the outdoor leisure industry. Our online outdoor equipment store offers an extensive range featuring popular brands including Berghaus, The North Face, Sprayway and Vango. So if you are looking for outdoor equipment from waterproof/windproof clothing, down and insulated jackets, fleeces, rucksacks, sleeping bags or tents at discounted prices, then please have a look around our online store, or come down to our Blackburn Lancashire Store on King Street
Contact info
26-34 King Street , BB2 2DH, Blackburn, United Kingdom
- 01254 671945
- info@outdooraction.co.uk
- www.outdooraction.co.uk
4.2
Great
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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I have returned to you a jacket and…
I have returned to you a jacket and still had no refund . Patricia Conway size 20 lighthouse bramble coloured . I need this to be refunded asap . Thanks .I have contacted the courier and I'm assured it was sent.i have called you and you said you had not received return are you now saying you have received it.
28 September 2018
Unprompted review
Reply from Outdoor Action Ltd
we have tied to communicate with the customer as we have not received the jacket back, we have asked for tracking information to show delivery which the customer has failed to provide us. We have explained we are unable to refund untill the goods have been received back to us.
VERY GOOD SERVICE AND PRICE AND…
VERY GOOD SERVICE AND PRICE AND DELIVERY AS PROMISED
27 September 2018
Unprompted review
Great price and swift delivery
Great price and swift delivery, would recommend without hesitation
26 September 2018
Unprompted review
Speedy delivery
26 September 2018
Unprompted review
First rate service and price
25 September 2018
Unprompted review
Really easy to order
Really easy to order, quick delivery. Great overall.
25 September 2018
Unprompted review
Great customer service in store and…
Great customer service in store and fast delivery when ordering online. A really good, independent company.
25 September 2018
Unprompted review
very good... will buy from them again
Posted items quickly. I returned one item because I took a chance on a smaller size, they replaced it quickly when I returned it. They also contacted me to correct a postcode error I made. I'll use them again.
24 September 2018
Unprompted review
Delivery was only 3 days so very…
Delivery was only 3 days so very impressed.
23 September 2018
Unprompted review
Top brand coat budget price
If you can put up with last years colours, or the previous design, like me this is the shop for you.
22 September 2018
Unprompted review
First class service and very…
First class service and very competitively priced. Wouldn't hesitate to use them again or recommend
17 September 2018
Unprompted review
Item arrived quickly and was exactly as…
Item arrived quickly and was exactly as described.
17 September 2018
Unprompted review
VERY GOOD SERVICE WOULD USE AGAIN
17 September 2018
Unprompted review
Quick delivery
17 September 2018
Unprompted review
Delivery came on time jacket is very…
Delivery came on time jacket is very thick warm for the winter good value for money.
16 September 2018
Unprompted review
Great service and product
14 September 2018
Unprompted review
Quick delivery and a good price.
Quick delivery and a good price for something that was out of stock almost everywhere else. Would definately buy from them again.
14 September 2018
Unprompted review
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