I ordered two items separately on the 17/12/2021 Delivered at 2pm today 21/12/2021. I am seriously impressed Friday to Tuesday 2 days was the weekend and I'm not easily impressed. Great service. C... See more
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Had an initial issue where a delivered defect unit wasn't directly resolved. But it got sorted out, and I find this company to both have a good selection and being trustworthy in case a problem occurs... See more
Company replied
I was worried in the beginning about the company, it seemed impossible for me to find the ski helmet of the given color , maker and size, indeed I found it at this company and the delivery was really... See more
Company replied
I was starting to get worried about my order after seeing so many complaints on OutdoorExperten, but I am glad that my experience was a 100% good one, and maybe some people just have to have patienc... See more
Company details
Written by the company
Vi älskar naturen... ...och är experter på äventyr bland skog, fjäll och vatten. Vi kan därför hjälpa dig göra såväl familjeutflykten som träningspasset till en upplevelse värd att minnas, oavsett om du helst vandrar, klättrar, cyklar, eller bara vill hämta ny energi i naturens sällskap. Kunskap, inspiration och högkvalitativ utrustning - vi har allt du söker på ett och samma ställe. Vår resa startade i Västerås år 2005, samma stad där du än idag hittar vårt lager samt Click & Collect-butik. Huvudkontoret finns i Älvdalen, där de djupa skogarna övergår i bergen. Sedan starten har vi vuxit till att bli en av Sveriges största återförsäljare av friluftskläder och äventyrsutrustning online, med ytterligare plattformar i Norge och Finland.
Contact info
Batterivägen 14, 432 32, Varberg, Sweden
- +46 10 808 63 63
- info@outdoorexperten.se
- www.outdoorexperten.se
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Only Good to say !
All went smooth.
Best prices in comparison
Best prices in comparison, super fast shipping
Quick and effective delivery
Quick and effective delivery. Easy-to-navigate website.
Friction and cooperation difficulties
Got a notification that one of my items were out of stock, where Outdoorexperten asked if I wanted to cancel that item.
I asked if they could place my order on hold until the item arrived, but that was not possible. Then, I asked if I could get a similar item. It was kids pants, and the replacement item was 50kr more expensive, but I thought - Hey, they might do the replacement as a token of appreciation. This, they could not do.
Finally, I got a call from Outdoorexperten where they asked how I wished to proceed with the order. Since it was still possible to order the item on their homepage, I asked why they could not simply wait to send my order until the item was in stock again. The representative said that my particular size of the item was out of stock also at their suppliers. Ok, so please send a larger size of the item. Unfortunately, the representative said, that would take too long time for them to do.
I ended up cancelling my entire order and ordered the items from a somewhat more expensive store, but without any fuzz.
Very good
Very good! My backpack was delivered on time and to the best price.
Fine service.
Top of the class
Fast and good
No delivery fee for orders over 500 …
No delivery fee for orders over 500 kronor, option to receive a delivery to the closest NordPost office. Good discount prices.
Easy and reliable.
Easy and reliable.
Packages delivered within the estimated time given.
God price and fast delivery !
Nice products and speedy deliveries...
Fast delivery and good product
Great service and fast delivery
Good stuff to the right price
Good stuff to the right price, and always fast service.
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