OutOfOffice.com Reviews 

Wolf O'Neill was my contact at this company that helped me throughout the process of booking my 50th birthday trip to New Zealand and he was great! We had numerous conversations with follow up sessions for questions to address what I was looking for and was able to tailor the 2 week vacation itinerary to what my husband and I really enjoyed. and he even came up with suggestions that we didn't even know that we'd enjoy. With only a couple of very small hiccups, the entire journey went forward in a seamless and smooth fashion, and we had a wonderful vacation. highly recommended. and I would use Wolf for future luxury travel.

We had the great opportunity to connect with Wolf O'Neill at OutOfOffice travel to help us plan our trip from Canada to England. Wolf took a lot of time to learn our interests, travel needs and what we wanted to do. Together he curated a wonderful plan, right down to every little detail to help us nervous travelers. Wolf was energetic, responded so quickly to questions, and had lots of great ideas for us to consider.
No matter where we travel next, we would definitely ask Wolf to help us plan. He's a top-notch advisor. We would rate him a 5 out of 5!!!

Twice I’ve tried to book through this company and they’ve ended up with trip pricing that’s more than double the estimates they advertise online. Buyer beware: This is not an ethical company. [Edit after the company posted a reply here: The company says its CEO “has personally reached out to discuss” my experience. That’s not what actually happened. I tracked down the CEO’s email address and I wrote to him to share my concerns about the company. In responding, he asked if I would revise my review here, which I told him I would not do because I’d heard nothing from him about changes to staffing or practices that makes me think I or others would have a different experience. The inaccurate and misleading claim that the CEO reached out to me only reinforces my concerns about OutofOffice’s ethics.]

I’ve recently returned from a flawless four week adventure to South America and Antarctica booked through Wolf O’Neill of Out Of Office. I travelled in Rio de Janeiro, Bruno’s Aires, cruised in Antarctica with multiple land excursions daily, Iguazu Falls, and then a fantastic stay back in Rio de Janeiro at the end. Though we were on different continents, Wolf made the process so easy with frequent emails and phone calls to clear up the many details involved. He took care to listen to my dreams for the vacation and made each one critically important in his planning. Wolf delivered on every wish, upgrading to new levels of adventure and hearing if and when I was willing to downgrade in order to save some money on items that weren’t important to me. My safety was paramount, and Wolf planned far better experiences than I was hoping for. Will I use Wolf again to plan my next vacation? Absolutely! He’s already begun working on it.

We spent a lot of money to go to Bali on our honeymoon and there was so much that was poorly managed and the company did literally nothing to resolve it. Firstly they outsourced the entire trip to a local agency and didn’t know the ins and outs of what would be happening each day. Some days were so poorly designed (we said no scuba and yet we spent multiple hours trekking to a dinky boat to spend 2 hours on a scuba boat just to then trek all the way back, wasting a full 10 hour day). I was assured “you could stay on the boat if you want” which implied it would’ve been a nice boat experience to relax on and yet clearly the OOO person didn’t know at all what the local guide had planned. We also weren’t asked upfront what we really value in where we stay so the wrong hotel choices were picked (the team should really send a survey to fully assess client preferences and yet this simple tool is not used. Most of our hotels did not come with a view nor were located on the coast which seemed like an obvious place to want to be). It was hard to get a hold of the team as they’re clearly understaffed and the same person making your sale is the one to support your trip so they have not enough time to do so. Once the itinerary was made it felt very difficult to change it. the local tour guide we had talked the entire time in her local language - just some of the many issues we faced. I wish we went with a different agency and even a different location potentially had we had someone that got to know us better to plan a trip that was right for us.

I worked with Shaye Jolley to craft my honeymoon!

I had an absolutely wonderful experience working with Shaye - from the very beginning, she was incredibly communicative and always made sure to respond promptly to any questions or concerns I had. Most importantly, it truly felt like she cared about making our honeymoon special and tailored to our preferences. Her attention to detail and genuine care for her clients shone through in every interaction. I highly recommend her services to anyone looking to plan a memorable trip!

I couldn't have been more pleased with my experience with Maria and, ultimately, my time in Costa Rica. Maria was super patient and attentive, and my trip definitely reflected all of her effort. I'm excited to already be talking about my next trip!!

We came across OutOfOffice from an ad on Facebook and then started our research. We were interested in going to Egypt with a small group We checked out several other companies and sent out email inquiries to all of them. Shaye Jolley called us immediately to introduce herself. She explained she had just worked with others on the Egypt tour and asked her coworkers to be the one to call us since this was all fresh in her mind. We can not say enough about how helpful Shaye has been with answering all of our many questions leading to our booking the Egypt tour and adding on the option of Jordon. Shaye also suggested the Stopover Program Istanbul has since we are flying Turkish Airways. She has been wonderful setting up our flights and working with us on all of our needs. We highly recommend OutOfOffice and Shaye.

From the time I hit submit on the inquiry form, Shaye called me within minutes! She was incredibly friendly, and I felt like she really took the time to understand my partner and my needs for our honeymoon. She was great with communication and curated a fantastic getaway that we can not wait to go on. Thanks so much, Shaye!

Thank you, Maria, for a flawless, exquisite experience. Thailand is an amazing destination, but never having been there, I wouldn’t have known where to start planning a trip there. Your expertise was so helpful. Every detail taken care of. And your associates in Thailand made getting around very easy. Look forward to booking with you again. Thanks so much. Will never forget the experience. Chris.

I contacted Out Of Office for help on an off-the-beaten path trip to France and Alice put together an itinerary that was beyond expectation! She really listened to what we were trying to achieve and crafted a dream vacation with all we wanted and more. So friendly and professional, Alice is suggested incredible hotels, restaurant suggestions and hidden gems we won't want to miss!

We recently arranged our Italian honeymoon with OutofOffice, and Millicent was beyond delightful to work with. Heard us so clearly when it came to arranging an itinerary, and found us the best accommodations and tours from Venice to the Amalfi Coast. Cannot recommend more highly!

Millicent is simply splendid. Very happy to go on this adventure she has planned for us. She was great at knowing what we wanted with just a few words. This will truly be a dream honey moon.

Shaye is very accommodating, knowledgeable, friendly, and responsive.

My husband and I worked very closely with Maria. One day I went online to look for honeymoon options and I found OutofOffice. I sent an inquiry requesting and before we knew it, we had a proposal sent to us and we had a mock itinerary and everything! We had constant communication throughout the process. If we ever needed to ask a question or jump on a call she was right there for us. This goes for even while we were on the honeymoon! Our honeymoon consisted of a full European excursion! We went to Zürich, Milan, Amsterdam, and Paris and ended in Disneyland Paris. She helped us sent up a payment plan and everything. We had food tours set up and suggestions of things to do in each city. This what truly an amazing experience! She made sure we fully understood each step of the trip before we left and when we had a few small questions along the trip, she was right there for us. And she even did a follow up call after to make sure we got back in the states and settled back in. she took the information we gave as feedback and to use for future recommendations. Can't wait for our next trip with OutOfOffice! Thank you Maria!

I just booked my second trip with Out of Office, and both experiences have been superb. I don’t ever want to go back to trying to figure out how to have an unforgettable vacation on my own because they make it so dang easy—I just have to show up and everything is sorted for me.

I am working with Alice this time, and she’s great—very knowledgeable, responsive, and detail-oriented.

Shaye was super attentive and responsive and was able to put together a dream trip in no time at all. The trip plans met my expectations and they followed the brief to the letter. Great warm personable service - would not hesitate to recommend or use again.

We’ve had the pleasure of booking multiple trips with Out Of Office, including our recent and upcoming travels to Thailand and Costa Rica, and we couldn’t be happier with the experience! From start to finish, Shaye has been incredibly attentive, ensuring every detail is tailored to perfection. Shaye truly went above and beyond to create seamless, stress-free, and unforgettable journeys.

A special thank you to Shaye for the outstanding support and personalized service—it makes all the difference knowing we are in such capable hands. Out Of Office has earned our trust for sure, and we’ll continue to book with them for future adventures. From the 1st call with Shaye we knew that we will be taken care of to all our liking. Highly recommend

Maria was fantastic to work with. Our holiday in St. Lucia was perfect--from the selection of resort to the transfers. Everything was seamless and the attention to detail was second to none!

Wolf has been amazing helping us plan our trip to Thailand later this year. He was extremely communicative and picked the most beautiful hotels and fun excursions for my husband and I. Highly recommend Wolf!