Alice and the team planned the perfect trip for us. We visited Australia and New Zealand. We enjoyed every moment! We highly recommend using Out of Office and specifically connecting with Alice for yo... See more
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Company details
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Written by the company
Tailor-made luxury travel. We build unique itineraries for your luxury holiday or vacation and we are where exclusivity meets inclusivity. From honeymoons to the trip of a lifetime, we will personalise the perfect vacation for you. With a dedicated concierge team on call 24/7, our experts will tailor your trip to you. We are diligent in our approach to working with properties and suppliers worldwide, ensuring that all our customers are welcome - paying special attention to ensuring those customers who are LGBTQ+ can travel safely, no matter who they love.
Contact info
Moore House, Black Lion Street, BN1 1ND, Brighton, United Kingdom
- 02071571570
- info@outofoffice.com
- www.outofoffice.com
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Replied to 83% of negative reviews
Typically replies within 1 week
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Easy Booking Process
Our agent Hannah created an amazing itinerary for us quickly and easily! We are very much looking forward to this trip!

Reply from OutOfOffice.com
Best travel site for luxury!
I have absolutely loved my experience planning our 10-year anniversary! Millicent has been extremely helpful, guiding my entire experience smoothly and confidently. Her knowledge regarding travel out of the country has made us feel extremely ready to visit Asia for the first time. I will definitely be returning to this company to continue many more trips on our bucket list!

Reply from OutOfOffice.com
Excellent vacation experience
I would highly recommend OOO to anyone wanting to avoid the stress of planning a vacation and who are looking for a great experience.
Maria was also truly fantastic to work with, she fully coordinated and booked every detail of the trip — even though I was very last minute in contacting to organize this trip. She made sure that I would have the best experience, based on my interests.
I’ll definitely be contacting OOO again to organize future vacations.

Reply from OutOfOffice.com
Amazing Vietnam and Cambodia
Late last summer (2025) I reached out to outofoffice to prepare a trip that would celebrate our recent retirement. We were so fortunate to work with Maria who made the entire experience so outstanding. We went to Vietnam and Cambodia and found the destination most enjoyable. The extra touches including the fast track immigration services, the private tour guides, the five star accommodations, the food events were well selected and just amazing. Everything that you could possibly ask for was done.

Reply from OutOfOffice.com
Wolf O’Neill and Out of Office were…
Wolf O’Neill and Out of Office were fine making our reservations, but after our final payment, 2 months before the trip, Wolf disappeared. His email response was that he was owed vacation time, and was out of the office.
1 week before the trip we had 5 minutes phone call with him wishing us a good trip. We asked him to change the date of a tour, which he ignored.
5 days into the trip Wolf emailed asking how the trip was going. We told him we were very disappointed because the tour guide, who we spent 2 full days with spoke very little English, gave us no information and couldn’t understand any of our questions. In addition he didn’t take us to many places listed in our itinerary. Wolf said he was shocked and we’d discuss it after we returned. He never offered another tour with a real tour guide, even if abbreviated. In typical fashion we never heard back from Wolf or the agency.
Out of Office is not a boutique luxury travel agency. It is a well advertised, second rate, sign you up organization that disappears after your final payment. We strongly recommend you find an agency that will support you from beginning to end.

Reply from OutOfOffice.com
Maria was absolutely outstanding and…
Maria was absolutely outstanding and supported me every step of the way throughout the entire process. Despite various glitches and personal challenges on my end, she remained patient, understanding, and fully committed to working with me to make this incredible trip to Fiji possible. I felt genuinely cared for from beginning to end. It was truly a pleasure working with Maria, and her sincere concern and dedication were evident throughout. Thank you, Maria, for your exceptional service and for making people’s lives—and vacations—so memorable!

Reply from OutOfOffice.com
Flawless and Thoughtful Arrangements
This was our first Out of Office trip and it could not have been better arranged or more thoughtfully planned. Maria helped us with options and our experience with Panama in country arrangements was excellent. We will be traveling with Out of Office--and Maria--again this year!

Reply from OutOfOffice.com
Such an incredible experience!
Such an incredible experience! Hannah made the whole experience so easy and built us our dream honeymoon. We had made multiple attempts at planning our own honeymoon before we found Out of Office. the experience through Out of Office far exceeded our expectations. 10/10 recommend!!
Elopement trip to the Maldives
We were so thrilled with our experience with OutOfOffice. Wolf was so kind, responsive and took care of every detail for us for our elopement/honeymoon trip to the Maldives. We had the most incredible trip there and would recommend the location and the folks at OutOfOffice to anyone looking for a stress free, comprehensive vacation. We will definitely be utilizing Wolf's services for future trips. Highly recommend!
OOO Brazil Guides/Experiences Great!
OOO Tailor-Made Tour for three to Rio-Iguazu Falls-Sao Paolo-Buenos Aires met our goal of blending guided experiences with independent time. Samantha McCormack was willing to help make anything we wanted to do happen, while also comfortable and tolerant of blending with activities we planned. We managed major sights in Rio and Buenos Aires this way on our own relaxed timeline and had specially curated experiences from OOO. OOO's South American connections made this come together beautifully!
Tour excelled at making our desire to have authentic dance experiences in both Rio and Buenos Aires a reality! Not tango or samba shows, but highly skilled dance performers/escorts with carnival or regional dance competition winners who accompanied us to the Rio Scenarium and a milonga in Buenos Aires/San Telma following private instruction. Special applause for our RIO guide, Rachel Cerkes - she stood out for above expectation support.
Don't miss the luxury and unique after park hours access to Iguazu Falls made possible by a stay at Hotel Das Cataratas! And the small, private yacht sunset cruise in Guanabara Bay was a lovely experience. Special attention to our interest in public street murals was blended in well throughout the trip. All activities were private - just us.
Enjoy the cachaca caipirinha's! Saude!
NYE in Portugal
We dined, drank and danced our way through Porto and Lisbon to ring in the New Year. Maria gave us excellent, personalized guidance and arranged several amazing experiences — including day tours to Sintra and wine country. It was an unforgettable trip — the second trip we’ve booked with Out of Office, and it didn’t disappoint!! Thanks Maria!
Excellent service
I was planning a trip to Vietnam and Cambodia and decided, after extensive online searching and reviews, to reach out to the team at Out of Office travel. Was connected with Millicent who has extensive experience in those countries and who ended up putting together a tremendous itinerary for us. Millicent was great to work with including excellent communication as well as feedback and adjustments to the itinerary to design the perfect trip.
Trip of a lifetime to Japan
We worked with Maria to plan our trip of a lifetime to Japan in November, and we had an unforgettable experience. Maria choreographed a perfect itinerary based on our interests and timeline. We especially loved the Ryokan in Takayama that she and her partners chose, and also the room in our night in a Buddhist monastery, which was a work of art and offered the best sleep we had on the trip. She also encouraged us to add in Naoshima art island, and that experience was transcendent! Our guides were wonderful, too. As a couple in our 70s, we particularly appreciated the ease of our travel during the whole trip. We love to walk, and were happy to explore places on foot, but to have the drudgery parts of travel disappear was fantastic. Maria went above and beyond to accommodate our needs. Thank you, Maria. We look forward to working with you again!
Marvellous Millicent make Malaysia happen!
We've just booked our trip to Malaysia and Indonesia with the amazing Millicent! It has been a dream of mine to go and see the wildlife, especially pygmy elephants, there for many year. Millicent has been wonderful; kind and thoughtful, and extremely organised. We gave her a very short time scale to sort this all out and she's done a brilliant job. We booked our honeymoon via OOO 10 years ago and had an amazing time, so we are super excited for this trip. Thanks Millicent and OOO for all your help!
Amazing Personalized Service From Start to Finish
We had an outstanding experience with Wolf and his team at Out Of Office. Even though I was admittedly very indecisive and changed my mind more times than I can count, they were patient, thoughtful, and incredibly accommodating throughout the entire process.
Our trip to the Philippines was absolutely unforgettable. Every detail was handled with care — from seamless logistics to experiences that truly captured the beauty and culture of the destination. It was clear that Wolf and his team brought real expertise and attention to detail to every part of the journey.
What impressed me most was the level of support and communication. No matter how many changes or questions came up, the team remained responsive, kind, and genuinely invested in making sure our trip was perfect.
I just completed a 6-day Pacific coast…
I just completed a 6-day Pacific coast Costa Rican excursion and I am extremely impressed with the quality of the experience.
It was well planned with a final location that climaxed the entire trip to an amazing end in an incredible country!!
Great once in a life time adventures
Maria has been (and continues to be) fantastic! She is consistently on top of the details, informed and insightful when helping us choose options and has twice now turned our conversations into once in a life time adventures.
OOO partners have also been consistent and helpful with local contacts.
We are now planning our third trip with Maria and OOO.
A Rich Experience
I have always dreamed of visiting the Seychelles, but knew I needed assistance making arrangements for lodging, flights, and various logistics. I contacted OutOf Office and was immediately speaking with an affable and helpful guy named Rich Ryan. Our first conversations were by phone. Rich asked all the right questions and it was clear he loved working with clients to tweak their plans so as to insure that they got exactly what they wanted. By the next day I had a full itinerary, and he was smart enough to suggest visits two of the main islands, as he knew I wanted rest and relaxation, coupled with site seeing and activity….and some nightlife. What followed was a series of emails, all promptly answered thoroughly, knowledgeably, and attention to my needs. Through Rich, I’m confident my trip will mesh well with what I’ve envisioned. Grading-A+
Alice was absolutely amazing
Alice was absolutely amazing. Whatever curveballs we through at her she was able to handle it and get things sorted. Really looking forward to our honeymoon she has organised for us and would thoroughly recommend her to everyone!
Amazing, Amazing, Amazing
I have used Out of Office before for a Bali trip which was great but I especially wanted to use them for the Maldives given the LGBT rights there and the fact they are specialists. They were brilliant and we returned a few weeks ago from the most amazing trip to Luxe South Ari Atoll. It was literally spectacular and everything was seamlessly arranged between our agent (thanks Wolf O'Neill!) and the hotel. We had pre booked some special dinners which were so decadent and the food on the whole resort was excellent and just superb for my coeliac partner with everything clearly marked, lots of choices and very informed staff. It is the first time I have ever written to a hotel afterwards to thank them for the trip - it was THAT good. The fact we found the hotel in the first place was down to Wolf and the team suggesting options and discussing them. I couldn't find fault with anything except that I wish I had gone for about six months longer. Amazing amazing amazing!!!
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