Outpost Workshop Reviews 

477
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting their robust construction, precise engineering, and beautiful detailing. Many people are delighted with the outcome of their orders, finding the items to be exactly what they needed and perfectly reproducing their designs. The service is frequently highlighted as excellent, with consumers appreciating the helpful advice and the overall value for money. However, some customers experienced significant delays with their orders and a lack of communication, leading to concerns about lost money and unmet expectations. A few other people also felt that the packaging was insufficient, and some encountered issues with electric heaters tripping circuit breakers or lacking temperature control.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the precision, durability, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that products like branding blocks and hot... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing significant frustration... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent and personal.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Update 26th November - my product has now arrived and I'm delighted with it. Don't worry if you don't get much communication- they are busy! But the items now arrived. I didn't get a chance to discu... See more

Rated 4 out of 5 stars

Amazing quality on the branding plate - really accurate when you get used to the branding process. The only thing that would be nice is an indicator on the electric iron component to tell when it... See more

Rated 4 out of 5 stars

Update 26th November - My order has arrived, and I am thrilled with the outcome. Although communication was sparse due to their busy schedule, everything turned out great. Initially, I was concerned a... See more

Rated 4 out of 5 stars

Edit: Now received and looks lovely . Can’t comment on how well it works as it is a Christmas gift but looks good quality and was well wrapped. Hoping that this is just a mistake but ordered a pr... See more


Company details

  1. #10 of 12 best companies in Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

477 reviews

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4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.5

All reviews

(477)

61 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic Fine Craftsmanship.

Absolutely fantastic fine craftsmanship. I bought the hot stamp for my 13 yr old son's woodworking projects.

Outpost Workshop has a super fast delivery service which was greatly appreciated as we needed the stamp before Christmas. Brilliant service thanks.

19 December 2023
Rated 5 out of 5 stars

Amazing Quality

Thought about getting a branding iron for a while. Finally bought one and am very pleased with it. The logo is perfectly crisp. Very impressed with the quality.

22 December 2023
Rated 5 out of 5 stars

Part-time small business hopes

Ordered a branding iron Outpost Workshop, received an email from Mike stating that the logo was great but was probably too small to work - took Mike's advice and within a week I received a beautifully-crafted bit of kit that helps makes my products stand out a bit better!

10 December 2023
Rated 5 out of 5 stars

Does exactly what it says on the tin

Does exactly what it says on the tin. Uploaded my graphic with wording, only needed 2cm, and am delighted with the results. The branding iron is solid and only takes 30-40 seconds to get to branding temperature (with a torch flame). Great for all my turned items.

30 November 2023
Rated 5 out of 5 stars

I ordered it

I ordered it. It came. It remains to be seen if it works, though I doubt that I'll be disappointed.

9 November 2023
Rated 5 out of 5 stars

Branding iron

Placed my order, had it within a few days, great communication, absolutely over the moon with it, would definitely recommend

1 November 2023

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