The team did a poor job of delivering the quality they promised. They provided us graphic samples of what custom collateral would look like. The real result were nowhere near the result. On top of tha... See more
Company replied
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See what reviewers are saying
Order placed with excellent communication until payment was received at which point all communication ceased and order not received. Multiple follow-ups have been ignored. Do not order with them.
Scumbags. They were more than happy to take on a substantial order from my employers knowing full well they would never order the stock. After placing the order they proceeded to ignore all our attemp... See more
We ordered some branded water bottles at late notice but Outstanding Branding delivered a high quality product easily within the deadline. The ordering process was very simple & quick with friendly s... See more
Company replied
Company details
Information provided by various external sources
A leading global Promotional Gifts & Products Company. We range from Promotional Merchandise & Mugs to Printed Promotional Products. Outstanding Branding are cost effective & very creative.
Contact info
8 Vine Yard, SE1 1QL, London, United Kingdom
- 020 3142 6700
- sales@outstandingbranding.co.uk
- www.outstandingbranding.co.uk
2.4
Poor
159 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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People also looked at
thanks!
Thanks for the last minute help and bringing our order to the venue!
28 November 2019
Unprompted review
Reply from Outstanding Branding
Hi Tina,
No problem at all, it was great working with you.
Brilliant service
Brilliant service. I particularly liked the way I was sent the tracking details without needing to ask for them.
28 November 2019
Unprompted review
Reply from Outstanding Branding
Hi Deborah,
its the little things that make us Outstanding! i am glad you like the service we work very hard as a team to try and make everything perfect for you,
Super speedy service!!!
Super speedy service!!!! Great quality products! Highly recommended.
28 November 2019
Unprompted review
Reply from Outstanding Branding
HI Lina,
I am glad you was happy with the service, we work hard to make promo merch easy for you :)
Outstanding company!
Great quality items, fast responses, excellent service. Wonderful team to work with!
19 November 2019
Unprompted review
Reply from Outstanding Branding
Hi Sophie,
Thanks so much for the feedback, we love working with you!
Reply from Outstanding Branding
Hi Lesia,
Thank you for the lovely feedback, we work hard to service all you merchandising needs! We look forward to working with you again.
Excellent service and product…
Excellent service and product considering the short notice, thank you!
19 November 2019
Unprompted review
Reply from Outstanding Branding
Hi,
Thank you so much for the feedback! We always try to provide great merch, no matter what the timeline! I am glad you are happy with the end product and we look forward to working with you again soon!
I have found Outstanding Branding very…
Removing the stress. I have found Outstanding Branding very good at assisting in buying complicated promotional materials for my clients and I have used them for 3 years now on a repeat project. Dealing through OB takes the stress out of working with suppliers on an ad hoc basis, I assume because they carry the substantial 'weight' as a larger buyer in the industry. Production Manager, Milo, has been responsive in my request for a better detail feature and taking care of the overall shipping weight issue. A little slow off the mark this year, but all seems to be good and I now have 15 boxes of calendars to ship out. Oh goodee!
18 November 2019
Unprompted review
Reply from Outstanding Branding
Hi,
Thank you so much for your thoughtful feedback it is really appreciated. We love to work hard for you to make sure everything is as easy as possible! We look forward to working with you again.
Great service from Outstanding Branding…
Great service from Outstanding Branding to complete an order of items to be used as prizes. We had regular updates/communication from the friendly team, very professional and we are very happy with the final product. Thank you OB team.
15 November 2019
Unprompted review
Reply from Outstanding Branding
Hi Gabrielle,
Thank you so much for the lovely feedback.. its great to hear that the final product was well received. We look forward to working with you again soon.
Very nice Kyoto notepad with recharging…
Very nice Kyoto notepad with recharging station. Well received by all.
11 November 2019
Unprompted review
Reply from Outstanding Branding
Hi Brook,
Thank you for the feedback, I am glad that you were happy with the product! we look forward to working with you again.
Great service and great quality!
11 November 2019
Unprompted review
Reply from Outstanding Branding
Hi Danielle,
Thank you for your kind words, your feedback is very much appreciated!
Product was delivered correctly and…
Product was delivered correctly and very quickly. keep up the good work.
11 November 2019
Unprompted review
Reply from Outstanding Branding
Hi Eric,
Thank you for the lovely words, we look forward to working together again soon.
Fast and efficient
Fast and efficient - very impressed from time of ordering to delivery - great customer service.
8 November 2019
Unprompted review
Reply from Outstanding Branding
Hi Sarah,
Thanks so much for the lovely feedback, we love working with you!
Great customer service
Great customer service, prompt delivery and quality product. Thank you Outstanding Branding!
22 October 2019
Unprompted review
Reply from Outstanding Branding
Hi Jane,
Thank you so much for your lovely feedback.
Excellent work as always super…
Excellent work as always super efficient, responsive and professional!
16 October 2019
Unprompted review
Reply from Outstanding Branding
Hi Talia,
Thank you so much for your kind words, it is much appreciated.
Reply from Outstanding Branding
Hi,
I would be happy to speak to you about this in more detail if you would like to try and resolve this for you? We provide website prices for a 1 colour print, I have been made aware that you have requested full colour print prices which are more due to the processes that are involved.
I would be more than happy to work on this with you to make sure you budget and requirements are met as i am sure we could help you find the product to wow your clients at the right price for you.
I'd like to apologise for any inconvenience caused, but would love the opportunity to make this right for you as we take all negative feedback extremely serious as customer experience is so important to us!
Kind Regards,
Fred
Excellent and able to deliver timely…
Excellent and able to deliver timely services at a very short notice!
2 October 2019
Unprompted review
Reply from Outstanding Branding
Hi Iman.
Thanks for the lovely feedback!
Excellent service
Becci was very responsive, attentive and ensured we got the best deal. Excellent service and would happily recommend.
12 September 2019
Unprompted review
Reply from Outstanding Branding
Hi Kemi,
Here at OB we think Becci is amazing too! We will be passing over the lovely feedback. Thanks so much for taking the time to review our services and we look forward to working with you again.
We are a very happy customer of…
We are a very happy customer of Outstanding Branding. Their communications, service and delivery are all brilliant. I absolutely love the fact that the products and packaging and branding are all fabulous! Always happy with our items!
12 September 2019
Unprompted review
Reply from Outstanding Branding
Hi Kimilla,
Feedback like this makes my day! Its so lovely to hear such glowing feedback and i will be sure to pass it on to the whole team.
Thanks for your support, and we look forward to be able to help you with all your future merchandising requirements.
The second time I've ordered from them…
The second time I've ordered from them at last minute and have received the order when needed, again very happy with the finished product.
12 September 2019
Unprompted review
Reply from Outstanding Branding
Hi Maria,
Thank you so much for the lovely feedback. its great that we have been able to deliver for you in a short period of time! We love to facilitate your requirements and its always a pleasure working with you.
Reply from Outstanding Branding
Hi Anna,
Thank you for the review, we are glad that you were happy with your order and looking forward to helping you with any promotional requirements in the future.
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