Over50choices  Reviews 

677
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very clear once I read it a couple of times. Much more comprehensive than other comparison sites. I found the very best value cremation plan. Before looking at Over50schoices I only thought I could... See more

Rated 5 out of 5 stars

I had heard that some plans don't pay all of the funeral costs as administrative costs are taken, but this does guarantee to pay for all stated services needed. I am looking for a potential plan that... See more

Company replied

Rated 5 out of 5 stars

Thank you for a clear no nonsence website. I also got the strong impression there were no hidden costs or smallprint unlike some other companies who start an advert promising you 19,99 premiums and... See more

Rated 5 out of 5 stars

Was looking for a direct cremation for both myself and my wife found Over50choices giving reviews of various plans and a recommendation for a company called Golden Leaves, Gave us everything we were l... See more

Company details

  1. Financial advisor

Information provided by various external sources

We are an independent company with over 30 years financial services experience, offering information & advice to the 50 plus age group. Helping you to get the right deal & save you money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

677 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(677)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Claire was just amazing

Claire was just amazing. It’s not a nice thing to do, arranging a funeral but she made it easy as she was thorough, explained everything. She was lovely

5 March 2021
Over50choices  logo

Reply from Over50choices

Thank you for your review, it's much appreciated
Regards
Ashley

Rated 5 out of 5 stars

Informative INTRODUCTION

Very informative, easy to read and follow - helped me to know what further to do / what I still needed to know!

21 February 2021
Unprompted review
Over50choices  logo

Reply from Over50choices

Thank you for your review, it's much appreciated
Regards
Claire

Rated 3 out of 5 stars

Pure Cremation applications

Both my wife and I completed our Pure Cremation applications together on the same call and both fees have been paid in full however, whilst I received my documentation within a few days, we have not yet received any documentation for my wife.

17 February 2021
Over50choices  logo

Reply from Over50choices

Following your review we tried to contact you to acknowledge your concern, however, after speaking to Pure Cremation to establish why there was a delay they advised that they were also trying to contact you.

Occasionally these things happen, whether the processing was done on a different day or the post was delayed, we can't guarantee that because you applied at the same time your postal packs will arrive on the same day.

I do hope that Pure Cremation have now resolved this matter for you, but please do contact me if this is not the case.

Regards
Ashley
Director

Rated 5 out of 5 stars

Excellent

Excellent , Caring , and most helpful company .
Made a traumatic time easy to understand thanks to kind ,
professional staff.

16 February 2021
Over50choices  logo

Reply from Over50choices

Thank you for your review it's much appreciated.
Kind regards
Ashley
Director

Rated 5 out of 5 stars

Thank you to Claire and all the team at…

Thank you to Claire and all the team at Over 50 Choices, they could not have been more helpful nothing was too much trouble no matter how many queries I had. I am only too happy to recommend them.

14 February 2021
Over50choices  logo

Reply from Over50choices

Thank you for your review it's much appreciated.
Kind regards
Ashley
Director

Rated 4 out of 5 stars

One extreme to the other

I contacted Dignity with an enquiry and stated I was getting an overview with no commitment unfortunately I was contacted with phone calls,emails and letters with repetitive information regarding purchasing a product after consideration I took out 2 policies over the phone with a promise of a follow up call from Dignity on 04 Jan 21, this never happened? Once I had signed ?

1 February 2021
Over50choices  logo

Reply from Over50choices

Hi Mr Burgess
I responded to your review by email, but as I haven't heard from you I wanted to say how sorry I was to hear what happened.

I have spoken to Dignity who have assured me that this should not have occurred and also pass on their apologies to you both. They have however, now put procedures & training in place so that this shouldn't happen again.

Please do contact me should you wish to discuss further and or I can arrange for Dignity to call you if you prefer.

Regards
Ashley
Director

Rated 5 out of 5 stars

Clair Shepard was first rate very…

Clair Shepard was first rate very professional and a pleasure to deal with

1 February 2021
Over50choices  logo

Reply from Over50choices

Thank you for your review which is much appreciated.
Claire was very pleased that you mentioned her.
Regards
Ashley

Rated 5 out of 5 stars

Planning for an uncertain future

This is one site where you really do need all the information you can get.

31 January 2021
Unprompted review
Over50choices  logo

Reply from Over50choices

Thank you for your review which is much appreciated.
Regards
Ashley

Rated 5 out of 5 stars

Guaranteed to pay out for All required ervices

I had heard that some plans don't pay all of the funeral costs as administrative costs are taken, but this does guarantee to pay for all stated services needed. I am looking for a potential plan that I can possibly set up for my brother. I hold power of attorney for his health care as he has disabilities. It's hard to actually think about the future and that we all depart this earth at some time. I want to do this whilst my brother is capable of making decisions and then we can forget about it and hopefully then live a long, contented life...

17 January 2021
Unprompted review
Over50choices  logo

Reply from Over50choices

Thank you for your review which is much appreciated.
Regards
Ashley

Rated 5 out of 5 stars

Received our policy in full yesterday

Received our policy in full yesterday. Thank you for the excellent service. will definitely recommend .

13 January 2021
Over50choices  logo

Reply from Over50choices

Thank you for your review which is much appreciated.
Regards
Ashley

Rated 4 out of 5 stars

Can only comment on how my wife and I…

Can only comment on how my wife and I feel, it may be different for others. Whilst we appreciated the equity when it was paid into our bank account, it was a very difficult process. The amount of questions, understood but very repetitive. The amount of different people we dealt with either by telephone or email or by post, became rather confusing at times. The constant 'add ons' resulting in extra charges for so many different things added thousands of pounds to the final charges, which of course came out of the equity. Maybe increase the initial amount required by a few thousand pounds would help compensate for this? We really would suggest in hindsight, if there is another way of raising capital, go for it!

8 January 2021
Over50choices  logo

Reply from Over50choices

Thank you for your comments, as you know I contacted Age Partnership to review your concerns and you have since spoke with their Regional Manager. I understand that your biggest issue was a legal one that could not have been foreseen at the time when you applied, although Age Partnership have taken onboard your feedback that you had to speak to too many advisers at their office.
Please accept my apologies.
Regards
Ashley
Over50choices

Rated 5 out of 5 stars

We received excellent & speedy…

We received excellent & speedy service, despite the Covid restrictions. Helpful, friendly staff on the 'phone, clear paperwork, we would definitely recommend this company.

8 January 2021
Over50choices  logo

Reply from Over50choices

Thank you for your review which is much appreciated.
Regards
Ashley

Rated 5 out of 5 stars

Very helpful

Very helpful. They went the extra mile to complete the process.
Thank you very much.

8 January 2021
Over50choices  logo

Reply from Over50choices

Thank you for your review which is much appreciated.
Regards
Ashley

Rated 5 out of 5 stars

Simplicity Funeral arrangements

Simplicity

After the initial research regarding human remains disposal... I decided to contact Over 50 choices and between us my requirements were met
The contact was warm and sympathetic and understood my needs.
Rating.... 10/10

8 January 2021
Over50choices  logo

Reply from Over50choices

Thank you for your review which is much appreciated.
Regards
Ashley

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look