ovios-home.com Reviews 

60
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, reviewers had a great experience with this company. Consumers frequently mention that items arrive surprisingly fast and provide exceptional comfort for daily relaxing in living spaces or outdoor areas. People also find the assembly process quite straightforward and truly appreciate the solid quality and attractive design of the furniture pieces. However, some customers also noted frustrating issues with missing parts or incomplete orders received upon delivery. A few reviewers experienced unexpected delivery delays or found that the back support on certain couches felt too low for comfortable long-term seating. Others mentioned difficulties selecting correct colors online or minor assembly challenges with certain components.

What people talk about most

Product

People report ambiguous experiences with product, noting both significant flaws and satisfactory elements.... See more

Quality

Customers report general satisfaction with the quality of the products, highlighting sturdy frames,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, experiencing a mix of both fast shipping times... See more

Order

Consumers experience mixed and uncertain feelings regarding their orders, reflecting significant... See more

User experience

Customers consistently note positive experiences with user experience, finding the setup comfortable and easy... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I had ordered one about six months ago and it fluffed up SOLID which was GREAT. I ordered a large set for the living room and 9 days after boxing it has fluffed out to maybe 85% and just soft all ove... See more

Rated 5 out of 5 stars

I contacted them via email about a problem with a piece of outdoor furniture. They responded promptly. I received the replacement piece within a week. I was really surprised to get it so quickly,... See more

Rated 5 out of 5 stars

Delivery was quick. The couch unpacked and set up very easy. It took about 3 days to fully fluff up, but was comfortable to sit on out of the box. The two sections can separate a little easily because... See more

Company replied

Rated 5 out of 5 stars

I ordered the 114' faux leather Cloud Sectional Sofa. It arrived within 7 days and was super easy to open and unwrap. It truly is crazy how they are able to compress them so small. The sofa did need a... See more



Contact info

4.1

Great

TrustScore 4 out of 5

60 reviews

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Replied to 20% of negative reviews

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4.1

All reviews

(60)

60 reviews in the last 12 months

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Rated 3 out of 5 stars

I like the product but the customer…

I like the product but the customer service is really slow.

8 April 2026
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Reply from ovios-home.com

Thanks for your honest feedback. We’re glad you like the product. We’re working hard to improve our support efficiency and serve you better going forward. Thank you for your understanding.

Rated 5 out of 5 stars

Came in a fashionable time

Came in a fashionable time

27 March 2026
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Reply from ovios-home.com

Thank you for your kind review! Really appreciate your support and hope you love your new furniture. 😊

Rated 5 out of 5 stars

Easy to track

Easy to track. It was here when you said it would be. It sleeps very well. Love the color,the softness and the bed is very sturdy. We got the medium size. Love it!

24 March 2026
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Reply from ovios-home.com

Thank you so much for your wonderful review! It makes us happy you love the bed’s color, softness, sturdiness and sleeping experience. Enjoy your new bed! 😊

Rated 5 out of 5 stars

Would recommend

It arrived earlier than expected. After the first 24 hours of fluff time was over my teenage son camped out on it for 2 days. The feel of the fabric is really nice. It's like being on a medium firm bed. By far the most comfortable sofa I've ever owned. Definitely a great lounger. Would highly recommend.

23 February 2026
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Reply from ovios-home.com

Thank you for your amazing review! We’re so glad it’s become your favorite lounger. Thanks for your warm recommendation! 😊

Rated 5 out of 5 stars

Design needs a little work, but overall good couch

The shipping was fast and ordering was easy. Overall, we are pleased with our couch. It supports myself (200 lbs), my husband (308 lbs), and our son (270 lbs), and does not sink or squish anymore than regular cushions. The only downside has been that the firm back support is only about 5 inches high, so it digs into your back without any support. The pillows that were supposed to be back support did not puff up, and remained only about 3 inches thick. We did have to buy pillows from the store to create a more comfortable back to the couch, or we would be sitting with our backs touching the wall. However, given the price of the couch and the overall comfort, we are still happy we purchased it.

22 February 2026
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Reply from ovios-home.com

Thank you for your honest and detailed review. We’re glad the ordering process was simple, shipping was fast, and the couch offers great sturdiness for your whole family.
We sincerely apologize for the disappointment with the back support and pillows not puffing up as expected. We truly appreciate your valuable feedback, and we’ll use it to improve our product design and quality. Thanks for your understanding and support!

Rated 3 out of 5 stars

The quality of my item is great and the…

The quality of my item is great and the timeframe and delivery was amazing as well. However, there was one piece of the furniture that was defected and needed to be replaced, I still have yet to receive the replacement piece or a follow up on the replacement piece in which it has been over 3 weeks of waiting.

22 December 2025
Rated 3 out of 5 stars

Buyers need to be able to buy…

Buyers need to be able to buy individual pieces to fill out more space. I was told that you only sell them as kits because of color swatch, but I don't care about the difference. I just wanted to buy an extra center boneless piece. But, if you don't want my money then...

22 December 2025
Rated 5 out of 5 stars

Customer service

I contacted them via email about a problem with a piece of outdoor furniture. They responded promptly. I received the replacement piece within a week. I was really surprised to get it so quickly, especially because it was two days before Christmas. I also bought my husband a faux fur bean bag couch, which is really very comfortable. We will definatly buy more furniture from them.

15 December 2025
Rated 5 out of 5 stars

I ordered the 114' faux leather Cloud…

I ordered the 114' faux leather Cloud Sectional Sofa. It arrived within 7 days and was super easy to open and unwrap. It truly is crazy how they are able to compress them so small. The sofa did need about 72 hrs to fully inflate. It was a little concerning at first to see it be super wrinkly. Its extremely comfortable and perfect for taking naps. I love that the sofa is all one piece so there are no gaps for stuff to fall into or cat hair to accumulate. I have a few cats and was looking for something that is easy to wipe off and won't get hairy or get stained.

23 December 2025
Rated 4 out of 5 stars

First couch great 2nd couch NO GOOD

I had ordered one about six months ago and it fluffed up SOLID which was GREAT. I ordered a large set for the living room and 9 days after boxing it has fluffed out to maybe 85% and just soft all over not solid. I have patted punched kicked and flipped all the pieces to no avail. I tried putting a back cushion in the dryer first w/out heat then with heat --no joy. $1200 later I just want this set to FLUFF UP!!

23 December 2025

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