Ovosi Clothing Reviews 111

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I'll upgrade this if and when I hear something because I know how much reviews affect small businesses. But at the moment it's been 2 weeks with no item or communication from Ovosi. I've emailed the... See more

Rated 5 out of 5 stars

Been a customer of Ovosi for a number of years now, to be honest I probably own more items of OV than any other brand from shorts, Ts, sets, hoodies and over-shirts. I continually choose OV because i... See more

Company replied

Rated 5 out of 5 stars

Fantastic company, I had a sizing issue with my order which was down to my own error, therefore emailed to see if anyone could help me out, the director emailed me personally within minutes and it was... See more

Company replied

Rated 5 out of 5 stars

Great product and service. I had to exchange an item I ordered online and when I contacted Ovosi, one of their agents, Aaron, replied to me within the hour. I now have the replacement sized product an... See more

Company replied

Company details

  1. Streetwear store
  2. Clothing Shop

Information provided by various external sources

We create garments born from & with the culture of music in mind. inspire.create.innovate. Shop the look:


Contact info

3.6

Average

TrustScore 3.5 out of 5

111 reviews

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Rated 1 out of 5 stars

2 weeks with no item or comms

I'll upgrade this if and when I hear something because I know how much reviews affect small businesses. But at the moment it's been 2 weeks with no item or communication from Ovosi. I've emailed them a couple of times about it and heard nothing back so a terrible customer experience.

I'm writing this in the hope someone at the company sees it since the person who looks after help@ovosi doesn't appear to be home.

12 August 2022
Rated 1 out of 5 stars

Product not received

Still not received my product 2 months after my order, was also promised a driver charge refund, not revived this either. Shocking service

25 October 2021
Ovosi Clothing logo

Reply from Ovosi Clothing

Hello, thank you for getting in touch. I have checked the status of your order and this product is now out of stock and will not be returning. Your order has been refunded in full and if you contact help@ovosiclothing.com a 50% discount code will be issued as a token of our apology for the miscommunication on this order.

Many thanks
Aaron Eadie

Rated 5 out of 5 stars

Customer service is excellent

Customer service are excellent. Processed my return extremely quick and the clothes are top notch quality!

19 March 2021
Unprompted review
Ovosi Clothing logo

Reply from Ovosi Clothing

Hi Reece,

Great to hear from you and glad we could get this resolved quickly.

Many thanks
Aaron

Rated 2 out of 5 stars

Diff colour sent out

Ordered the ice set, recieved diff colour shorts. Thought id be offered a gesture of goodwill. Was just told i may aswel buy the ice shorts (again) and top to match the olive shorts. Was this done on purpose? Anyway not happy tbf.

1 March 2021
Ovosi Clothing logo

Reply from Ovosi Clothing

Hi Rickie,

The incorrect colour was not sent, I invite you to check your order form #2268 as you have ordered the Ice Overshirt & Olive Tech Short. (OV027 & OV031).

We are more than happy to exchange any products for any reason within 14 days of purchase and at no point was it suggested that you were to buy a replacement for this.

I believe you have misread the e-mail as it seems there has been a misunderstanding.

Please use the returns portal to return any product(s) you are not happy with and they will be refunded in full.

https://ovosi.returnscenter.com/

You can contact me on info@ovosiclothing.com if you need any further assistance. Thank you for your feedback.

Kind regards
Aaron Eadie

Rated 5 out of 5 stars
Ovosi Clothing logo

Reply from Ovosi Clothing

Hi David,

Thank you for the positive words on the quality, we work hard to provide premium quality materials with affordability to match.

Many thanks
Aaron

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Been a customer of Ovosi for a number of years now, to be honest I probably own more items of OV than any other brand from shorts, Ts, sets, hoodies and over-shirts. I continually choose OV because it ticks all the boxes for what i look for in a brand for me the style, premium quality and the price point of the ranges make it a no brainier.

25 January 2021
Ovosi Clothing logo

Reply from Ovosi Clothing

Thanks Robert! Great to hear you’re a long term follower at OVOSI. We couldn’t do it without you and your continued support is appreciated.

Many thanks
Aaron

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