Love, love, love Owen Drew! The new Christmas scents are fabulous and every bit as luxurious as your stable products. I’ll be stocking up and gifting them. Also, highly recommend them as excellent,... See more
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Review summary
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What people talk about most
Reviews shaping this summary
I cannot recommend Owen Drew enough! I found them online and have been ordering ever since. Not only are the scents beautiful, but tailored to suit mood rebalance needed.... ie Calm. Or my personal... See more
I can’t recommend Owen Drew highly enough, the scents are absolutely lovely and my house smells amazing. The products are high quality they look nice and a couple of sprays of the room mists will easi... See more
My first experience with Owen Drew will definitely not be my last. I wanted a gift for someone who'd suffered a bereavement, and saw Owen Drew candles recommended. I emailed to ask if a gift note coul... See more
Company details
- #4 of 117 best companies in Perfume store
Written by the company
Multi Award-Winning British Fragrance House - Scented Candles, Luxury Soaps, Bath Oils, Perfumes and more. As featured in VOGUE, Forbes. BBC One Dragons' Den Winning Pitch 2021
Contact info
Wirral Point, 132 Claughton Road, CH41 6EY, Birkenhead, United Kingdom
- info@owendrewcandles.com
- www.owendrewcandles.com
4.9
Excellent
2k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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Reply from Owen Drew England
Hi Sharon,
Thank you for your lovely feedback! We're delighted to hear that you find everything perfect with us. We're committed to maintaining the highest standards in every aspect. If there's anything else we can do to help, please don't hesitate to let us know. We appreciate your support and look forward to serving you again soon!
Great service!!!
The item I wanted wasn't on line so I contacted the team and the helped me and dispatched my goods that day x
15 May 2024
Reply from Owen Drew England
Thank you, Emma, for sharing your experience! We're glad we could assist you in finding the item you wanted, even if it wasn't available online initially. Providing excellent customer service is important to us, and we're thrilled that our team was able to help you promptly and get your goods dispatched on the same day. If you need anything else in the future, please don't hesitate to reach out. We appreciate your support!
Delivered on time and the packaging was…excellent.
Delivered on time and the packaging was excellent, I love Owen drew products the aroma fills my house for months, even passing an open window from outside I get that lovely smell coming through, I bought my daughter in law a room spray and she said it’s one of the best presents ever and she will be buying more , thank you Owen drew for your fantastic products. I will be ordering more for Christmas presents .
4 May 2024
Reply from Owen Drew England
Thank you, Christine, for your wonderful review! We're thrilled to hear that you're enjoying our products and that they're filling your house with delightful aromas for months. It's fantastic to know that even passing by an open window, you're greeted with our lovely scents. We're delighted that your daughter-in-law loved the room spray, and we appreciate her kind words. We're looking forward to helping you with your Christmas presents and continuing to provide fantastic products for you to enjoy!
Blaise wax melts - gorgeous ❤
Easy to follow website, good offer on my purchase, prompt delivery.
3 May 2024
Reply from Owen Drew England
Thanks, Nicki! We're glad you found our website easy to use and enjoyed the offer on your purchase. Our goal is always prompt delivery, so we're pleased it reached you quickly. If you need anything else, just let us know. We appreciate your support!
Lovely Wax Melts
Lovely wax melts like the fact that they are not flat but like a little flower. Nice smell and quick delivery.
12 April 2024
Reply from Owen Drew England
Thank you, Gladys! We're delighted that you're enjoying our wax melts, especially their unique flower shape. We're glad you like the scent, too! Quick delivery is a priority for us, so we're pleased to hear your order arrived promptly. If you need more melts or anything else, just give us a shout. We appreciate your kindness!
Quick delivery and I could smell the…
Quick delivery and I could smell the perfume off them as soon as I unwrapped the package.
12 April 2024
Reply from Owen Drew England
Thank you, Janice! We're thrilled to hear that your order arrived quickly and that you could smell the perfume right away. Providing a delightful experience from the moment you unwrap your package is important to us. If you need anything else or have any questions, feel free to reach out.
Reply from Owen Drew England
Thank you, Gill! We're thrilled you love our product and enjoy the scent. Your feedback means a lot to us! If you need anything else, just let us know.
Fabulous company with fabulous…
Fabulous company with fabulous products. You won't find a better candle anywhere else.
18 April 2024
Reply from Owen Drew England
Thank you, Lynette! We're thrilled to receive such fabulous feedback from you. Your words truly mean a lot to us. We're delighted that you love our products, and we're committed to providing the best candles. If you need anything else or have any questions, please don't hesitate to reach out.
I have been a fan of Owen Drew wax…
I have been a fan of Owen Drew wax melts for years they’re just the best
12 April 2024
Reply from Owen Drew England
Thank you so much for your loyalty, it means a lot to us! We're thrilled to have customers like you. Your support motivates us to continue delivering the best products possible. If you ever need anything or have any questions, please feel free to reach out. Here's to many more years of enjoying our wax melts together!
Beautiful candles
Beautiful candles and a lovely gift for that special person or just to treat yourself.
29 March 2024
Reply from Owen Drew England
Thank you, Amanda! We truly appreciate your kind words and support. If you ever need more beautiful candles or gifts, we're here for you.
Reply from Owen Drew England
Thank you! We hope you have enjoyed your products. If you ever need anything else or have any questions, please feel free to reach out.
Amazing products
Amazing products, smell incredible and fantastic service! Highly recommend all Owen Drew products 😍
9 March 2024
Reply from Owen Drew England
Thank you, Hayley! We're thrilled to hear that you're loving our products and enjoying the fantastic service. Your recommendation means a lot to us!
Always a great experience shopping at…
Always a great experience shopping at Owen Drew. For years I’ve been a customer and I wouldn’t go anywhere else for candles, melts and room mist.
7 March 2024
Reply from Owen Drew England
Thank you, Lesley! We're honoured to have you as a long-standing customer. Your loyalty and support mean the world to us. We're thrilled to hear that you always have a great experience shopping with us. If you ever need anything else, we'll be here for you!
Great products
Great service, great products, I particularly love the room sprays, the smell lasts for a long time, this company totally deserve my 5 star rating 🌟
24 February 2024
Reply from Owen Drew England
Thank you, Jill! We're thrilled to hear that you're loving our room sprays and that you've had a great experience with our service and products. Your 5-star rating means a lot to us! If you ever need more room sprays or anything else, we'll be here for you.
I love Owen Drew products
I love Owen Drew products. They are exceptional in every detail. I think the people running the business are extraordinary. They put love, intention and integrity into every product and service. Thank you!
7 March 2024
Reply from Owen Drew England
Thank you so much, Lynette! Your words mean the world to us. We're thrilled to hear that you love our products and appreciate the care and attention we put into every detail. Your support and kind words fuel our passion to continue delivering exceptional products and service. We're truly grateful to have customers like you!
Lovely candles and the smell is…
Lovely candles and the smell is sumptuous, I have the soap too which leaves the bathroom smelling like a spa. The perfume is beautiful too. The smells are pure & simple but lasting and inhaling them is heaven on earth.
Best of all lovely to see the company carrying on after the passing of our lovely Drew 😍
5 March 2024
Reply from Owen Drew England
Thank you, Tina! We're touched by your kind words. It means a lot to us that you're enjoying our candles, soaps, and perfume. We're honoured to carry on Drew's legacy, and we're grateful for your support through this transition. If you ever need anything else, please don't hesitate to reach out.
Reply from Owen Drew England
Hi Anne,
We're absolutely thrilled by your feedback! It's fantastic to hear that you found our service top-notch and that you're loving our product. Your satisfaction is our priority, and we're here to ensure you continue to have a fantastic experience. If there's anything else you need or any questions you have, feel free to reach out. We truly appreciate your support!
Fabulous! I've been a loyal customer for a couple…
I've been a loyal customer for a couple of years now and the candles are consistently high quality and unlike some candles, the smell fills a room easily. Love, love this candle. The packaging is amazing too, lovely presentation box that is so well protected, I defy even the worst delivery driver to damage the contents! Keep going owen drew.. X
25 February 2024
Reply from Owen Drew England
Dear Vicky,
Your loyalty means the world to us! We're thrilled to have you as a customer for the past couple of years. It's fantastic to hear that you fare still enjoying our candles! Rest assured, we'll keep striving to maintain our standards. If you ever need anything or have any questions, feel free to reach out. Thank you for your continued support!
The Owen Drew products smell divine
The Owen Drew products smell divine. Really nice long lasting fragrances. The customer service is second to none.
25 February 2024
Reply from Owen Drew England
Dear Lynn,
Thank you for your lovely review! We're thrilled to hear that you are enjoying our products and loving the long-lasting fragrances. Providing excellent customer service is a top priority for us, and we're delighted to hear that you found it second to none. If you ever need anything or have any questions, please don't hesitate to reach out. We appreciate your support!
Fabulous products as always
Top quality fragrance and bathing oils. Excellent, quick delivery as always. Highly recommend everything I've tried so far. Please don't ever stop making Calm.
25 February 2024
Reply from Owen Drew England
Dear Claire,
Thank you so much for your fantastic review! We're thrilled to hear that you love our fragrance and bath oils, and so happy that you always receive excellent and quick delivery. Your recommendation means the world to us! Rest assured, we have no plans to stop making Calm. If you ever need anything else or have any questions, please don't hesitate to reach out. We appreciate your support!
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