Oxford Biolabs Ltd. Reviews 

One month after termin and still no delivery.

Oxford labs products are great and the customer service works perfect.

I love their products!! I have been using them for a while and have also helped with other skin issues that I have, seborrheic dermatitis.

It keeps my scalp and skin healthy.

Lately, I had an issues with a lost/ misplaced order and they totally refund me/ sent me a new one!!

Great customer service!

The only issues or complain I have is that they need to improve their call center customer service. Sometimes you just really need to speak with someone and after several attempts (days) of getting the same message “ No support agents are currently available”, that became annoying as I couldn’t reach anyone.

If you’re going to offer a phone number and call service then have people answer the phone, otherwise don’t offer and just provide a chat box ;)

Every time I have a question or issue to be solved, Customer service team if there for me to help! Great customer experience and satisfaction! Thank you, Oxford Biolabs!

I used serum for lashes and volume shampoo!!! So amazing products !! My lashes so long I love them, no more fake lashes :)
Shampoo has a very nice citrus smell, and hair so bright!!
So I’m a big fan of this brand!! And it’s save for my health 💜

Despite the inefficiency of DHL and having seemingly mislaid two parcels, Nadiya took everything in charge and found a solution rapidly - kudos to her and thanks

I had few min ago a very helpful and kind live chat; the operator has been effectively helpful! On top of absolutely available and courteous

I have used the supplements and soon noticed a positive difference in my hair. It is certainly a valuable supplement for menopausal women.

I am using the bio-active conditioner and the volumising shampoo since December. My dry, bleached hair never looked better! My hair feels so soft and moisturized!It took me years to find the perfect shampoo and condtioner, but I will never buy anything else in my life!

Very good product.

Nadiya was incredibly helpful and followed up all my requests very quickly and with useful suggestions about how to solve my problem, which was satisfactorily resolved.

Excellent customer service always ready to help you.

I’ve bought the hair styling & thickening hair cream, the shampoo and the supplements for the grey hair and for the Immune system. The cream and shampoo are very effective with a delicate fruity smell. The immune system supplements are very good, especially this period of time when we need a strong immunity against Covid. I feel more focused and balanced after few months with this supplements. I recommend this products. Delivery was fast within 3 days.

I didn’t received the product bought yet.

The products are good, the automated refill plan is great and the price is fine.

The reason why I don’t give it a five star rating is because the account profile is scattered across different pages and some of them aren’t accessible. So updating details makes it complicated. It would be great for a UX designer and developer to review this and provide a better experience with maintaining a customer’s profile.

I've bought the hair styling & thickening hair cream twice. It is very effective with a delicate fruity smell. Delivery was fast within a day. Pity that although it is a Oxford Biolab product it is manufactured in Germany, why can't we bring it back for manufacture in the UK?

It's too early to tell yet I bought the EFFICACY PACKAGE which lasts three months! I started treatment with both the capsules and the lotion November last year, I am now on my second bottle of capsules and Lotion. What I have noticed a cessation of hair loss!
I use a laser therapy device and dermastamp too. Perhaps a combination of all four is giving me results! On my crown area I'm starting to see some vellus baby hair that's supposed to be a good sign! Other areas of the crown are seeing thicker hair even if it's grey . So far so good. Hopefully TRX2 Supplements ,Lotion, Stimulating Shampoo and conditioner will improve and regrow my hair to a reasonable good condition. I forgot to mention that I've been using the stimulating shampoo and occasionally use the conditioner!
My hair and scalp have also improved with less greasy scalp.
With regards to customer service Ivanna and especially Nadiya who has gone out of here way to help me with my enquiries and advice. Thank you Nadiya very much appreciated! Oxford Biolabs you have a customer for life! I've already recommended you to other people.

I am almost finishing my 3 months supply of TRX2 Hair Supplement and my TRX2 Advanced volumising Shampoo. Unfortunately in all these three months my hair structure has not changed even a little bit I have still terrible hair loss and the product doesn’t do what it’s promised on their website. I was really hoping that my hair would improve but, it didn’t.Unfortunately I cannot recommend this product!