Oxford locks 🔒 Can you please tell me why you give people like me a small tag 🏷️ to get spare keys 🔑 cut and not a card that tells me what lock 🔒 is what because I have got several of your pro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
hjc is 17 helmet rrp £149.99 noisey 40mph+, safety issues and weak sun visor clip
ive got a hjc is17 helmet
issue is the D ring has a sharp edge and the strap is frayed
i contacted hjc europe who said oxford products is the uk distributor
i spoke to oxford, they acknowledge it is a safety concern
they asked me to send the helmet to them which i cannot as i work 6/7 days
i asked them if there was anywhere closer to where i live but there isnt
they say they cant help more because it is older than a year
my argument is that its not fit for purpose and not safe
surely a safety component like the D ring should be checked during the manufacturing process
a car wouldn't have sharp edges near the seat belt that for sure...
this should be covered under consumer law 'not fit for purpose'
the sun visor mechanism is so weak the clip snaps when you pull the sun visor down, extremely weak and poor design, no replacement for the is17 helmet?
helmet is noisy @40mph, @ 50+ it is terrible and this is in all vent positions
i bought the helmet as i was told hjc are decent brand, its very comfortable and there is room for my glasses. it comes with the anti fog pin lock type visor insert and this works excellent in winter
ive lived with the sun visor for ages i dont mind that too much
the wind noise you get used to but you shouldn't for the price
but its the sharp D ring and the frayed strap which has prompted me to write this review
these helmets are still being sold
between hjc and oxford products they cant help unless i buy a replacement helmet to use while i send this to them to look at it to decide how to advise me? no guarantee they will repair or replace the strap
so not a great experience with oxford products overall
i contacted hjc and said i wasn't happy with the outcome from oxford they replied and said oxford had been in touch with them and said it was considerably out of warranty and to contact oxford again
not sure what considerably out of warranty means or why they would say that but im just going round in circles with them...
Not bad bike locks
Not very impressed by the lower end products I have bought.
I find the locks on the hardcore padlocks a real pain to open, the key fails to engage all the time. In the cold and wet it is very annoying! The locks however are VERY tough and the ground anchors are good, though a little pricey.
I bought a screamer disc- don’t bother, in the cold the battery fails in about a week and makes a low buzzing noise only audible by dogs.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








