OxygenPlus Medical Reviews 

201
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, noting items are often in excellent condition and work well. Many appreciate the easy ordering process and the prompt delivery service. The staff is often highlighted for being helpful and providing good communication. Reviewers also commend the secure packaging and efficient fraud detection. However, some customers also noted receiving items that were broken, faulty, or did not perform as expected, requiring repairs or not matching the description. Additionally, a few people experienced issues with shipping, such as delayed deliveries or damaged packaging upon arrival.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the excellent condition of... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the fast shipping... See more

Order

Clients share positive opinions on order, highlighting the ease of the ordering process and prompt delivery.... See more

Quality

People report positive experiences with quality, often receiving items in excellent or like-new condition... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dealing with this company is great and the order was delivered promptly. They have plenty of accessories pertaining to O2 as well as new and used equipment. Their fraud detection team is also efficien... See more

Rated 5 out of 5 stars

Larry was extremely Helpful, made sure that we would have all the parts/accessories needed for a home fill unit and concentrator. Unit was well packaged and undamaged, even though the box for the h... See more

Rated 5 out of 5 stars

I was delighted with my factory reconditioned G3! I had one for many years and had all the accessories (2 large batteries, extra bag, external charger, DC charger) and really wanted the same model. Th... See more

Rated 5 out of 5 stars

I bought EWOT masks knowing that I would have to modify them. I use a 1000l O2 reservoir w/exercise in my clinic and was looking for a comfortable mask to plug in non-rebreathing valves. Most EWOT m... See more


Company details

  1. Physiotherapy equipment supplier
  2. Pharmacy

Information provided by various external sources

Find a large selection of all the top brands of oxygen concentrators. Portable and home units. Available as new, used and refurbished models.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.6

All reviews

(201)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Oxygen Plus is a pleasure to deal with

Oxygen Plus is a pleasure to deal with! Conversations with the owner were informative. The service was extraordinary. I would recommend this business to anyone with oxygen needs. I might add that this was my second experience with Oxygen Plus. More than five years ago I purchased a refurbished concentrator that is still going strong. The portable concentrator I bought this time is efficient and easy to operate.

15 July 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you so much for the kind review! We really do appreciate your continued business!

Rated 5 out of 5 stars

I've bought two units from this company…

I've bought two units from this company and both were received nicely packaged and working in good condition. The first unit I bought has lasted me for 3 years and I have not had a single issue. Very pleased with my purchases.

10 July 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you so much for your continued support. We are so glad you are happy with your purchases!

Rated 5 out of 5 stars

Very good company

Very good company. Shipping is always fast, the prices are great, and the customer service is excellent.

8 July 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you so much for the kind review. Please let us know if you need anything in the future!

Rated 5 out of 5 stars

Great service

Great service. I was impressed that the person remember from 2 years ago what he had build for me. He send me the link for the parts and i received it in 3 days. Highly recommend

2 July 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello Mrs. Pintar! I am glad that your supplies arrived so quick! I try to remember all of my customers! Have a great day!

Rated 5 out of 5 stars

My unit arrived

My unit arrived, plugged it in and I am up and running. Couldn't have been any rasier. Thank you.

26 June 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

We are happy to hear you are pleased with your order! We really do appreciate your business!

Rated 5 out of 5 stars

Great service

Great service, very knowledgeable!

11 June 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for your business!

Rated 3 out of 5 stars

I haven't received my order yet so I…

I haven't received my order yet so I can't really review it yet. It seems like a long time. Two weeks

7 June 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello sir, and thank you for your order and review! We do apologize for the delay in your order! We should have sent you an email with your invoice that explained that your order was placed while we were closed for a company vacation! Your order was shipped very soon after we arrived from our break to recharge our batteries! It looks like you have had your order for a week or so now, and we hope that it meets your needs!

Rated 5 out of 5 stars

Fast and accurate delivery

Fast and accurate delivery, received package sooner than original date. So far so good on product being as described on looks and working

24 May 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you so much for your order and kind review!

Rated 5 out of 5 stars

Very fast friendly service made a difference

They went out of their way to give quality service.

I have an oxygen tent and a Sequal Eclipse3 I purchased several years ago from another company for one of my cats who was terminal. Recently, one of my other cats quickly spiraled downhill and I needed to get the oxygen tent working in a hurry. Unfortunately, my Eclipse is not working and I was never happy with the max 3L/minute rate it could give me. I live a couple of hours from the OxygenPlusMedical store in Moneta, VA, so I called them about a part I needed for my Eclipse and to see if they had any other concentrators available at a price I could afford. They indicated they did but that because of their work load, it would take until the next day to get one ready. I went ahead and placed the order for pickup the next day and prepared to head down to their store anyway to pick up the filters for the Eclipse, to attempt to get it working until the next day when I could pick up the concentrator I ordered.

When I called to let them know I was headed down to pick up the filters, they let me know they had been able to get a concentrator ready and I could pick it up that day instead of coming back the next day.

I can't describe how thankful I am that they went the extra mile to have a concentrator ready on such short notice. My kitty passed away that night and having the oxygen tent working meant that his last hours were much more comfortable than they would have been otherwise. It meant that we could be with him and comfort him in his final hours.

Thank you again to everyone.

22 May 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello sir, thank you for your business! We are very sorry to hear of your pets passing, but at least he was a little more comfortable at the end.

Rated 5 out of 5 stars

I ordered an oxygen concentrator and…

I ordered an oxygen concentrator and compressor to refill portable tanks. All came in about 4 days in perfect condition very securely wrapped. Excellent communication from company Received instruction manuals to download via email several days prior to receiving order. Received email when order shipped and tracking #. Their website is easy to navigate and prices are listed so you can easily shop and compare for your needs. Overall this was a good shopping experience and I would highly recommend this company.

18 May 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello sir and thank you so much for the glowing review! We strive to offer the best equipment possible at the most affordable prices. Please let us know if there is anything we can do to help you in the future!

Rated 5 out of 5 stars

I felt listened to

I felt listened to, and the professionals understood my specific needs. They were very knowledgeable, and patiently guided me toward a product that was perfect for me.

15 May 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Hello Mrs Hudson, and thank you for the kind review! We try out best to offer the best experience for our customers. Please let us know if there is anything else we can do to help you!

Rated 5 out of 5 stars

I ordered a two foot oxygen canula and…

I ordered a two foot oxygen canula and received a 7 foot canula. I didn't send it back because I can use the 7 foot, but I won't order again from this company.

15 May 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

hello and thank you for your order! Enjoy your free upgrade!

Rated 5 out of 5 stars

Great service, great product....

I ordered a reconditioned Invacare Perfecto oxygen condenser. Reasonably priced it arrived quickly and appeared to be brand new. It works perfectly and is quiet. OxygenPlus Medical is now my go-to supplier of all my oxygen related medical supplies. Thanks!

8 May 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

And we thank you for your order, enjoy!

Rated 5 out of 5 stars

Great experience

Quick, accurate, fit my tanks. Appreciate you! Feel free to reach out to me for future orders in about 6 months.

24 April 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

thank you so much for your business!

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Product was exactly as advertised

13 March 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for the kind review, I am glad we could help you!

Rated 5 out of 5 stars

Great company

Good prices, very fast delivery & a 1 year warranty. I'm glad I picked Oxygenplus.

8 March 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you for the positive review! Please let us know if we can help you in the future!

Rated 5 out of 5 stars

Helpful

Helpful, instructed me on the parts I needed. Placed order Quick delivery. Works great

26 February 2019
Unprompted review
OxygenPlus Medical logo

Reply from OxygenPlus Medical

Thank you so much for the review and I was glad we were able to help you!

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