Oysterenergy logo
Visit website

Oysterenergy Reviews 3

•
TrustScore 3 out of 5

2.8

Home Furniture Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Home Furniture Shop
  2. Lighting Shop

Contact info

2.8

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Zero review. Zero customer service.

There is no customer service. I have been patient and very polite. They say nice things down they phone, the promise you they will sort the problem, they email nice email, I have even made a full complaint. Nothing happens, nothing is resolved, they do nothing but use empty words.
They say we owe thousands we do not. All they need to do is their job they are paid to do. I can say this company are out of there depth and I would never use again. The stress they cause is terrible. This issue has been going on since Jan/feb 25 and I getting nowhere. Please if some reads this who will sort this I will be more than happy. Sadly it will be all words no action.

1 February 2025
Unprompted review
Rated 1 out of 5 stars

Lying and unprofessional!

I needed an EPC certificate done as a matter of urgency and OysterEnergy agreed to provide it in a few days for over £700

Once received the payment the company provided us with a certificate but refused to provide details it was based on.

Our building is mostly using LED lights, energy efficient boilers and all windows are double glazed however upon request the company refused to provide measures that were included and taken into account when generating the score.

The owners approach was unhelpful, unprofessional and aggressive.

I would never use this company again and definitely do not recommend using them.

29 November 2016
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look