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Rated 5 out of 5 stars

Having used Pace for a number of years, once again they have delivered an excellent service in the renewal of our phone contract taking the time to find new phones and information. Thank you for the c... See more

Company replied

Rated 5 out of 5 stars

Thankfully my phone has Pace Comms looking after it, and me... our company have used Pace Comms for many years, they have given us outstanding service. All concerns.. travel overseas.. roaming.. broke... See more

Company replied

Rated 5 out of 5 stars

I hate dealing with phone companies because they make fairies cry. I was lucky to stumble across this company. I got great advice and their expertise have changed my life. Who would you rather call fa... See more

Company replied

Rated 5 out of 5 stars

A totally seamless and top notch service from start to finish. All easy electronic and remote service but always with an explanation email followed up with a personal email to see if everything was ok... See more

Company replied

Company details

  1. Telecommunications service provider
  2. Business and IT Consulting agency
  3. Business-to-Business service
  4. Energy Equipment and Solutions

Written by the company

Pace Comms Ltd – Your Independent Telecoms Partner With over 23 years of experience in the telecommunications industry, Pace Comms Ltd has been delivering trusted, tailored solutions since 2012. As independent cloud-based technology consultants, we provide businesses with cost-effective, cutting-edge communication and connectivity services designed to meet their unique needs. Our Services: Cloud-Based VoIP Telephone Systems – Reliable, scalable solutions for seamless communication. Business Mobile & Ultrafast Fibre Broadband – Keeping you connected with competitive plans. 4G/5G Unlimited Data SIMs – Fast, flexible connectivity wherever you are. IoT MultiNet eSIMs – Intelligent, multi-network solutions for smart business applications. EV Charging Solutions – Future-proof your premises with efficient charging options. Business Energy Solutions – Helping you reduce costs with tailored energy plans. Why Choose Pace Comms Ltd? Independent & Unbiased – We’re not tied to any single provider, so you get the best deal for your business. Personalised Service – We take the time to understand your needs and deliver solutions that work for you. Dedicated Account Management – No call centres, no endless menus – just direct support from your own account manager. Long-Term Partnerships – We build lasting relationships, treating every client as a valued business partner. Exclusive Deals & Trusted Suppliers – Our strong industry ties mean we can offer bespoke, great-value packages. Get in Touch Looking for a telecoms partner that puts your business first? Contact Pace Comms Ltd today and let’s find the perfect solution for you. Pace Comms Ltd – Smarter Connectivity, Better Business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with, looked after our contracts and upgrades, helped swap us to a new network and got our costs down massively. Fast service also, had our new phones in a very short time. Great service.

2 July 2020
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Ashley

Thank you for your review. We are happy & appreciate the opportunity you have given us to fulfill your business mobile phone requirements and are extremely pleased that you are happy with our overall service! It was an absolute pleasure speaking with yourself & Lynne, helping you save £150 per month on your 3 x connections (cutting your monthly bills by half!) & also providing you with both the high spec handsets & cases you required. We very much appreciate your custom!

Rated 5 out of 5 stars

Pace comms to the rescue

Lee was very helpful in finding me the best contracts to suit our business needs even came and set the phones up for us
would definitely use again

19 June 2020
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Ben

Thank you for your review. We are happy & appreciate the opportunity you have given us to fulfill your business mobile phone requirements and are extremely pleased that you are happy with our overall service! We very much appreciate your custom!

Rated 5 out of 5 stars

My go-to company for business Internet, telecoms and tech services

Been working with Lee, Natalie and the team now for a number of years and contract renewals- spot on service and diverse range of options. Also use these guys for our office 365- love the fact I don’t have to deal with anyone other than Pace, no long call queues, no indian call centres- just good old locals! Bravo.

22 May 2020
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Will

Thank you for your review. We are happy & appreciate the opportunity you have given us to fulfill your business mobile phone & MS Office 365 licence requirements and are extremely pleased that you are happy with our overall service! We very much appreciate your custom & look forward to speaking with you later this year to discuss your future business mobile phone requirements.

Rated 1 out of 5 stars

i got conned into signing a new…

i got conned into signing a new contract presented to me a GDPR compliance form
tried to contact Lee MANY times am sure I'm being ignored
bad service

19 May 2020
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi David

Apologies for the late response.

Unfortunately there is very little we can do as it is not us who is holding you to the renewal of the contract (to which you have admitted you signed) it is Plan.com. to whom we no longer trade with.

The only thing we can suggest you can do is null and void the contract with Plan.com by emailing their customer services to this email address help@plan.com as A H CONISBEE & CO LIMITED Company number 05731739 is no longer trading & the company status is in Liquidation. This will release you personally of any further responsibility of the contract.

*Edit* We can see you have spoken directly to Plan.com regarding your issues and given them a 5 star review on Trustpilot dated the 10 June 2020 so therefore would conclude any issues have now been resolved.

Rated 5 out of 5 stars

Lee and the team provide a professional…

Lee and the team provide a professional service from start to finish, ensuring a smooth transaction to the point of delivery. We have had multiple devices from Pace Comms over the years and wouldn't hesitate to recommend their services.

1 May 2020
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Jake

Thank you for your review. We are happy & appreciate the opportunity you have given us to fulfill your business mobile phone requirements over the years and are extremely pleased that you are happy with our overall service! We very much appreciate your custom!

Rated 5 out of 5 stars

I am not good at anything technical !

I am not good at anything technical ! Lee has been brilliant , he listened made me feel every thing would be easy and straight forward and it was ! Couldn't have bee n more pleased.

30 April 2020
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Roy

Thank you for your review. We are happy & appreciate the opportunity you have given us to fulfill your mobile phone requirements and are extremely pleased that you are happy with our overall service! We very much appreciate your custom!

Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service, sorted all the contracts and upgrades quickly and hassle free highly recommended.

6 December 2019
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Dan

Thank you for your review. We are happy & appreciate the opportunity you have given us to fulfill your business mobile phone requirements on a number of occasions and are extremely pleased that you are happy with our overall service! We very much appreciate your custom!

Rated 5 out of 5 stars

Communication and service was great.

Communication and service was great.
Gave good advice and spent time to ask what we were trying to achieve rather than just making a sale.

3 December 2019
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi David

Thank you for your review. We appreciate the opportunity you have given us to fulfill your business mobile phone requirements & pleased you are happy with our service! We very much appreciate your custom!

Rated 5 out of 5 stars

I can't speak highly enough about the…

I can't speak highly enough about the service we have received over the years. We are an innovative company and need to upgrade our smartphones constantly to keep up to date with apps etc. May I say both Lee and Nataile are a pleasure to deal with , nothing is too much trouble. I would recommend Pace Comms as I know if there is an issue .. it will be sorted . Well done A***

26 November 2019
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi

Thank you for your review. We are happy & appreciate the opportunity you have given us to fulfill your business mobile phone requirements on a number of occasions and are extremely pleased that you are happy with our free account managing & overall service! We very much appreciate your custom!

Rated 5 out of 5 stars

5 Star rating for a 5 star service

I have been a customer of Pace Communications for quite a few years and have always found the staff to be very helpful.
I recently needed to change my mobile phone number and Pace looked after my request straight away and it took no longer than a day.
So thankyou Pace and I look forward to working with you during 2020 and onwards.

Raymond Martin

25 November 2019
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Ray

Thank you for your review. We are pleased you are happy with our service & we are also looking forward working with you throughout 2020 & beyond!

Rated 5 out of 5 stars

We highly rate Pace Comms

We highly rate Pace Comms. Natalie is great. Helpful and follows queries up. An asset to the company. They even contact us with possible savings.

4 November 2019
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Lindsay

Thank you for your review. I will be sure to pass on your kind comments to Natalie. We are pleased that you are happy with our free account managing & overall service!

Rated 5 out of 5 stars

Technical support with broken iPhone

Pace Comms have always given me the best possible help and support with technical and account problems I have had, especially whilst travelling when things have gone horribly wrong. They have also gone above and beyond the call of duty to assist when my iPhone was broken. The customer service and patience has been excellent and I would not hesitate to recommend them to both Personal and Business account holders.

14 October 2019
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Carlene

Thank you for your review. We pride ourselves on our customer service & your kind words really do mean a lot to the staff who continue to strive & excel in this area. We are pleased that you are happy with our free account managing & overall service!

Rated 5 out of 5 stars

FIRST CLASS

FIRST CLASS
After some very bad experiences with mobile phone providers, I am pleased and relieved to say we have found in Pace a provider who actually does what they promise to do. Professional, pleasant and prompt service, Would highly recommend

10 October 2019
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Michael

Thank you for your review. We are happy & appreciate the opportunity you have given us to fulfill your business mobile phone requirements on a number of occasions after the bad experiences you have had in the passed. We are pleased you are happy with our service!

Rated 5 out of 5 stars

Wish I'd contacted them years ago!

The team at Pace Comms saved us a fortune on our mobile phone costs compared to other offers and dealt with the whole thing without any hassle. It was a pleasure to work with them. I only wish I'd contacted them years ago!

4 October 2019
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi

Thank you for your review. We are happy we were able to fulfill your business mobile phone requirements in a timely manner & on budget. We are pleased you are happy with our service!

Rated 5 out of 5 stars

Bit of trouble swapping networks but…

Bit of trouble swapping networks but steve and staff kept working hard to get me connected and came through cheers guys

3 September 2019
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Mark

Thank you for your review. Unfortunately when porting your number there was a SOG fault at network level. Fortunately these instances are very rare & we were able to communicate with the network to resolve within the allotted SLA time. We really appreciated your patience & hope you enjoy the free case we have sent you as a gesture of good will. We are pleased you are happy with our service!

Rated 5 out of 5 stars

They take all the hassle from changing…

They take all the hassle from changing providers
Any utility provider is always a nightmare to deal with

30 August 2019
Unprompted review
Pace Comms Limited logo

Reply from Pace Comms Limited

Hi Sue

Thank you for your review. We are pleased you are happy with our service!

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