Paddockspares Reviews 

37,565
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,755 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that orders arrive very quickly and are securely packaged, making the overall purchasing process exceptionally smooth. Buyers find it very easy to locate the exact spares they need using the online catalog, while also benefiting from competitive pricing. However, some customers also noted occasional issues with delivery delays or even receiving incorrect items. A few people experienced problems with expensive shipping costs or missing components from their packages. Others mentioned that sorting out these mistakes with customer support could sometimes require extra time and effort.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising swift shipping, helpful... See more

Product

Users describe positive interactions with product, highlighting excellent quality, fair pricing, and a vast... See more

Service

Customers consistently note positive experiences with service, highlighting efficient delivery, competitive... See more

Order

Clients share satisfaction on order, frequently highlighting the easy online process, prompt shipping, and... See more

Price

People report positive experiences with price, frequently highlighting very reasonable pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great price on the Silver Modules wheels, well packed, arrived not long after ordering, top service. Only gripe was DPS left them stacked outside of my front door, (I was out at the time), 4 big wh... See more

Company replied

Rated 5 out of 5 stars

Land Rover Series 3 New Rear step Instructions were very helpful and the product fitted perfectly. I will try and forward photos of before and after fitting the rear step but apologies if my fo... See more

Company replied

Rated 5 out of 5 stars

Easy to find parts on the website, easy to order, prices where you'd expect them, orders always arrive quickly. Crucially, they actually seem to have the stock items the website say they have - a curi... See more

Company replied

Rated 5 out of 5 stars

You guys stepped up when our tradtional suppliers Craddock dropped the ball. Thanks to you folks were able to deliver the repair ON TIME. Now assured of repeat business from us in Denver

Company replied



Company details

  1. #36 of 92 best companies in Auto parts shop
  2. #52 of 129 best companies in Car accessories shop
  3. #4 of 13 best companies in Car Body Parts Supplier
  4. #21 of 59 best companies in Vehicle Parts Shop

Written by the company

This year we're thrilled to celebrate a milestone that would not have been possible without you, our customers - 50 incredible years of Paddock Spares! The business has seen many changes throughout the years, moving from the family home to larger warehousing in 1990, parts books were adapted into websites, telephone calls developed into e-mails, but one thing has stayed constant, the Paddock team being here to help with your Land Rover journey. We now stand proudly as one of the world's leading suppliers of spares and accessories for the Land Rover marque. We've gained many new customers over the years and some of you have been our loyal customers from the very beginning, passing down to second and third generations as we speak - to you all, we are most grateful for your continued support.

Parts and Accessories for Land Rover and Range Rovers since 1975

Written by the company

Comitted to keeping your Land Rover and Range Rovers running
Proudly celebrating our 50th year! Welcoming you into the Paddock Spares family, we are here to help for all of your Land Rover and Range Rover needs

A Lifetime of Support

Order with confidence knowing that a member of the team is only a call or email away!

Order with confidence knowing that a member of the team is only a call or email away!
Confident in the quality of the products we offer, we are pleased to be able to include a great warranty service along with offering the parts at a great price to all of our customers. Available through several methods of contact we can assist with finding those hard to source parts, as well as supporting you through general enquiries that pop up in the life of Land Rovers

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

38k reviews

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4.7

All reviews

(37,565)

2,018 reviews in the last 12 months

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Rated 4 out of 5 stars

Please answer my e-mails!!!!!!

I find it frustrating when my e-mails are not answered despite reminders.
Poor photos on the website and inadequate information.
The reply was polite but predictable and actions will be the real test. If they cannot answer e-mails then please say so and don’t waste my time.
The website works quite well and matches up to competitors but more info and better photos would be a big help and perhaps avoid a few e-mails and phone calls.
Prices are competitive and postage is reasonably quick.

15 August 2026
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Reply from Paddockspares

We appreciate you sharing your concerns regarding unanswered emails and are actively working to improve our responses in this area. We are continually updating and improving website information.

Rated 4 out of 5 stars

Very helpful and top products had many…

Very helpful and top products had many parts off them and you can see on my YouTube channel James dogwood

21 August 2026
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Reply from Paddockspares

We're so happy to hear you've found our products helpful and appreciate you sharing your positive experience with us! We're glad you're enjoying them. We'll take a look at your Youtube channel.

Rated 5 out of 5 stars

All good

All good, thanks a lot

10 August 2026
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Reply from Paddockspares

We're so glad to hear that everything was good for you! We truly appreciate your positive feedback.

Rated 5 out of 5 stars

Always great service

Always great service, a good price and prompt delivery!

19 August 2026
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Reply from Paddockspares

We are so glad to hear you appreciate our service, pricing, and fast delivery! Thank you for your wonderful feedback.

Rated 2 out of 5 stars

One of my last orders took a week to…

One of my last orders took a week to process and ship. When I ordered it the website said 1 to 2 day to ship. I was in a hurry to receive these parts and i think a week is too long to wait before the parts are even start there journey across the Atlantic to my door.

14 August 2026
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Reply from Paddockspares

Apologies for the delay in receipt of this order. It was ordered and left Paddock on 14th August but did not leave the UK carrier facility until 21st August, It arrived in Mississauga, ON on 27th August but was still not delivered to you until 7th September. Not acceptable in the modern days. We hope that you feel able to trust that this is not a regular accurance and that you may feel able to use us again in the future.

Rated 3 out of 5 stars

Great products, good prices, rubbish contact response

Great products and good prices, try and get hold of them via their website they’re rubbish though

13 August 2026
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Reply from Paddockspares

We appreciate your feedback on our products and pricing. We're sorry to hear about the difficulties you experienced with our website. We are actively working to improve our current online experience for all our customers.

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Nice to have the price in NOK and with Norwegian VAT.

20 August 2026
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Reply from Paddockspares

We are so happy to hear that our quick delivery and transparent pricing in NOK with Norwegian VAT met your expectations. We appreciate your positive feedback!

Rated 5 out of 5 stars

I've dealt with Paddocks for many years…

I've dealt with Paddocks for many years across different continents and I've always been very impressed with the service offered.

19 August 2026
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Reply from Paddockspares

We are so happy to hear that our service has consistently impressed you for so many years. Thank you for your wonderful feedback!

Rated 4 out of 5 stars

fast and reliable service

fast and reliable service. speedy delivery periods

18 August 2026
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Reply from Paddockspares

We are so glad to hear that you had a positive experience with our service and delivery. We appreciate your kind words!

Rated 4 out of 5 stars

The order was received complete and in…

The order was received complete and in time against a reasonable price.

18 August 2026
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Reply from Paddockspares

We're glad to hear your order arrived on time and complete, and that you found our pricing reasonable. We appreciate your positive feedback!

Rated 5 out of 5 stars

Thank you

Thank you, Very fast

18 August 2026
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Reply from Paddockspares

We're truly happy to hear that our service was very fast for you. Thank you for your positive feedback!

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