Booking fell through, they made it right
Booked a court for a Friday evening and got the cancellation email while we were already there warming up — they had an event on and the slot shouldn't have been bookable. Annoying, obviously.
The slot was part of our membership, so there was nothing to refund as such. They gave us drinks on the way out, and after one of the guys reached out to the manager, we were credited points to make up for it. Sorted quickly and without any back and forth.
Mistakes happen. What matters is what follows, and PadelPadel got that part right.
Lovely service! Will keep booking here.








