Page1books Reviews 

I bought a 6 month subscription in March 2023. I received one book in May and one book in July. I needed to write multiple emails in order to receive the two books. In August I requested they send the remainder of the books together and was told they would be put in the mail in the coming week. It is December, I have not received the books and my emails go unanswered. This company is not trustworthy and doesn’t keep their word. Don’t throw your money away. There are better book subscriptions out there.

I received a one-year book subscription as a gift in Dec 2002. The cost was about $180, I believe. I finally received one book in March 2023 only after contacting the company several times. It was a wonderful book, but not worth $180. I have received nothing since except for excuses via email and phone. I have requested a refund but expect that the money is long gone. Such a disappojnting experience.

I was given a 6 month subscription as a gift. I waited 3 months to get my first book. I received two books in July and nothing since. Emails go unanswered. Phone calls get passed to the owner who doesn't respond.

My wife has had a subscription for many years. She was happy until 2023. Then everything went horribly wrong. Now they are no longer sending books for a 1 yr subscription we paid for. They haven’t sent any books for the past 4 months. They are no longer answering emails. Horrible company now. It must be a scam. They recently changed locations from Illinois to California. Do not give them your money. I will be logging a complaint with BBB.

I received a 3 book subscription from my son. That cost $100 for THREE books. I received nothing for 6 months, even though i was emailing, and reminding them. Finally in June, they sent 1 book, which was something I had read..... and there was a note that said, " we are moving, we will send the other two books immediately. "
They sent two more books --- that were ridiculous. One was a hardback about Richard Nixon and the Republican party. Might have been a great book, but did I ask for that type of book? No. I also received the tiniest little paperback book , about some silk worm merchant hundreds of years ago. It was about 20 pages, and I tried reading it, but it was a terrible book. I think they may buy random boxes of books from publishers, and that is what they send. There is no "curating" for what you might want to read.
I wrote and told them, I am returning these books. They said, donate them, we will send 2 more. Its been 5 months, and I have received nothing. DO NOT Do business with this company.

I was given a 12 month subscription for Christmas 2022. So far I have received three books and I had to coerce them to send those. But even that has not worked in the past six months. I have sent email after email and left voicemails. Sometimes someone gets back to me and promises to get my subscription up to date and blames it on various internal problems. However, the promises are never kept and books are never shipped. DO NOT PURCHASE THIS SUBSCRIPTION SERVICE

Not sure how to give no stars. I just saw another review where we shared a similar experience. I ordered and paid for the service in March 2023. Order still remains unfulfilled. I sent numerous follow up emails and tried to call to no avail. Julie from Page 1 contacted me a month ago saying she would handle it. Unfortunately that was the last contact.

Do NOT buy from them.

Subscriptions go unfilled; books are not sent; emails and phone calls go unanswered.

If you took the amount of the subscription in paper dollars and set it on fire, you would get just as many books and experience less frustration.

Avoid!

If I could give them 0 stars I would. Like many other people, I had a great experience in 2022. I gave 4 gift subscriptions a Christmas presents. The gift for my mother was 12 months. As of today - seven months into 2023 - she has received two books. I emailed Page 1 (again) a week ago - no response. I'm going to contact my credit card company - and probably the AGs in IL and in PA.

I've been a customer of the subscription service for about a year and a half. The first year was great - thoughtful selections that introduced me to books and authors I hadn't read and that I enjoyed. Really felt like like a curated selection of books. Then 2023 happened. Books started getting delivered late and only after sending emails. Then they just stopped coming at all. After not getting June or July's book and many, many ignored emails and calls, I reached out by email to the owner asking to just get the last three books of my subscription which expires in August. Just received the package today - three books that honestly make no sense to me why they were chosen (one is #2 in a series and I haven't read #1!) and which I'll be donating. Hoping people come look at these reviews before signing up for subscriptions. DON'T DO IT! This was a fantastic service, but the new ownership is majorly dropping the ball. And if they are still taking subscription orders, then that's just downright shady.

This company basically steals your money and does not send the allotted amount in your subscription. I have emailed and called multiple times with no response. They took my daughters money for a Christmas subscription for 6 months and sent 1 book to date! Do not support them!

Unless you like sending emails every month don’t buy from here. They have either been late or not shipped at all. Still missing two books. Scam company. Books aren’t worth the price either (you only get cheap books) I have emailed them over and over and over again. Please do not ever buy any subscriptions from this company, save your time and money and buy something else.

I bought my subscription in march. Still have not recieved a single book. To top it off. I can’t access the website at all. So frustrating. Contacted the company numerous times no answer. Definitely do not recommend.

I subscribed for years, this used to be fantastic. Then after I resubscribed, my April and May books never came and they're no longer answering emails. I've disputed my subscription with my credit card company, because it seems pointless otherwise. My last book (Feb) was cheap and nondescript - frankly it looked used. What a bummer!

On April 24th I made a 12 month subscription purchase. Haven’t heard anything from them. I have emailed, replied to the text, and even reached out on Facebook. No response. I have not received any books or tracking. Filed a dispute with my card company. I had heard such great things about them. I a so disappointed in how it seems 2023 has been for them!

Very unimpressed. I received a $99 subscription for Christmas. My first book was received with no issue but four months later and I’ve never received another book. I sent an email which was replied to within one business day saying they changed servers and had issues with data transfer and they’d send me one right away. I received it today and it’s a $10 paperback of Where the Crawdads Sing. A couple of issues here. The subscription was $100 but I’m getting $10 books? And who hasn’t read that book? Sending out a wildly popular book that’s now a movie doesn’t seem “hand curated.”

Let me preface to say that in 2022 I LOVED my subscription so much I paid for 3 gift subscriptions this Christmas.

All 3 people have had to email repeatedly to get their books.

Almost everyone has received a $16 book. Of the 9 books over 3 people, only 6 (of those 5 have been paperback) books have been received so far. My mom was on them every month so she did receive all her books. My adult daughter is still missing one and has emailed again for her last book and it's supposedly shipping. My teen son has only received one book so far.

The difference from 2022 to 2023 has been mind boggling. It's not the same company at all anymore.

I love the books chosen by this company but their customer service is terrible. I have written twice with no response, and their promise to send an another book if you receive a duplicate seems to be just a scheme. I can’t reach anyone. Won’t be renewing. Sad.

Terrible company. My February book did not arrive until March. My April book never arrived. I’ve sent several emails with no response. The subscription is 99 dollars for 3 months. If you are lucky enough to receive anything it’s about 10 to 15 dollars in value.
Do NOT give your money to this company.

No April book. No response to three emails asking where's my April book. This happens every month. I do not recommend.