So far the paint has been good, drying very well eith me observing the xrying periods. I still have to add the top coat but i anticipate it will be fine...i am a DIYer so I am doing in bits
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Reddish store Tried all the other big names very expensive, called at the store on a Saturday morning, had the paint we wanted and mixed us a colour at a very reasonable price, the guy was so helpful... See more
Company replied
After a disaster "delivery" by APC with missing items with another delivery dumped on a city centre doorstep, Paint-master went above and beyond to own and fix the situation even though it wasn't thei... See more
Company replied
STOCK AVAILABILITY EXPRESS DELIVERY SUPERB RUN COMPANY, IF YOU NEED PAINT DON'T BOTHER TO LOOK ELSEWHERE,BEFORE I FOUND PAINTMASTER,I PLACED AN ORDER ELSEWHERE WAITED 2 WEEKS IT DIDN'T ARRIVE,HA... See more
Company replied
Company details
Written by the company
Paintmaster 2000 Limited is one of the North West's largest independent paint manufacturers and suppliers, proudly serving both trade professionals and homeowners across the UK. Based in Derbyshire, we manufacture and supply a comprehensive range of high-quality paints, coatings and decorating products, combining outstanding performance with excellent value. With nearly 30 years of experience, we have built our reputation on quality products, knowledgeable advice and reliable customer service. Whether you're a professional decorator, contractor, landlord, property developer or DIY enthusiast, our experienced team is always happy to help you choose the right products for your project. We manufacture our paints in-house - from interior emulsions and durable exterior masonry paints to primers, undercoats, floor paints, metal coatings, woodcare and specialist finishes, we supply products suitable for both domestic and commercial applications. Paintmaster has two retail stores in the North West, open to both trade and public customers, as well as nationwide delivery direct from our Derbyshire factory. Every order is carefully prepared and dispatched by our team to ensure it arrives quickly and in excellent condition. Customer satisfaction and providing quality paints at the best price is at the heart of everything we do. We continually invest in our products, manufacturing processes and customer service to provide dependable quality, competitive prices and expert support. We value every review and appreciate customers taking the time to share their experiences, helping us continue to improve and provide the highest level of service. We look forward to helping with your next decorating project.
Contact info
Units 12-17 Bingswood Industrial Est , SK23 7LY, Whaley Bridge, United Kingdom
- 01663 733633
- sales@paintmaster.co.uk
- www.paintmaster.co.uk
4.7
Excellent
537 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Exceptional response from order to…
Exceptional response from order to delivery
Would definitely recommend them.
26 February 2024
Reply from Paintmaster 2000 Limited
Hello Robert,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Darrell,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Liz is a gem!
I bought some paint last week and have just finished the job. Great quality trade paint and a fantastic price!
What made the experience five star was the excellent customer care I received from Liz! Friendly, approachable, and really knew her stuff. Many thanks Liz and Paintmaster I will definitely be getting my paint from you in the future and would highly recommend them to anyone trade or public
22 February 2024
Unprompted review
Reply from Paintmaster 2000 Limited
Hello,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Vanessa,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and fast service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello David,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Great service
I'm very happy with the paint, delivery was very quick and the packaging is faultless. Great service.
7 February 2024
Reply from Paintmaster 2000 Limited
Hello Nick,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Mike,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and fast service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Gary,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Not used yet
Have not used the paint yet, had problems with delivery, had to go and collect in the end!!
6 February 2024
Reply from Paintmaster 2000 Limited
Hello Mrs Edwards,
Thankyou for taking the time to leave a review.
Apologies for any delivery issue.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Martin,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Good product ( skip / container paint )…
Good product ( skip / container paint ) competitive price and fast delivery. Will use again .
6 February 2024
Reply from Paintmaster 2000 Limited
Hello Mike,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Colin,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Great paint - Very happy.
After reading some reviews of their masonary paint an order was placed due to their brilliant xmas discount with some extras.
Arrived very well packaged quite quickly as well - will be back when I need more paint.
11 December 2023
Unprompted review
Reply from Paintmaster 2000 Limited
Hello Kevin,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Cared and took responsibility when things went wrong.
After a disaster "delivery" by APC with missing items with another delivery dumped on a city centre doorstep, Paint-master went above and beyond to own and fix the situation even though it wasn't their fault as such. There is a human on the other end of the phone line, who actually fixes the problems - which in this day and age is very rare. Well done.
7 December 2023
Reply from Paintmaster 2000 Limited
Hello Andrew,
Thankyou for taking the time to leave a review.
We are glad you were happy with our best efforts to rectify your delivery issue.
Thankyou for using us and we appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Matt,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Query answered quickly and great…
Query answered quickly and great delivery and service.
20 November 2023
Reply from Paintmaster 2000 Limited
Hello Amanda,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Drive repair paint
Great service, fast reliable delivery of quality products.
I have had tarmac drive paint which has given my drive extra life and saved an expensive new drive.
Thorough cleaning is essential as is two or three coats.
Would recommend.
21 October 2023
Unprompted review
Reply from Paintmaster 2000 Limited
Hello Larry,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello Robert,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Reply from Paintmaster 2000 Limited
Hello David,
Thankyou for taking the time to leave a review.
Thankyou for using us and we are glad you are happy with our products and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
Have used before and was happy with the…
Have used before and was happy with the product
1 November 2023
Reply from Paintmaster 2000 Limited
Hello Hayley,
Thankyou for taking the time to leave a review.
Thankyou for using us again and we are glad you are happy with our products, prices and service!
We appreciate your business and look forward to your custom again.
Kind regards,
The Paintmaster Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.