Paintseal Direct Reviews 

361
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and effectiveness, noting how it provides a stunning finish that makes vehicles look new and significantly easier to clean. Many appreciate the long-lasting protection offered, with some noting their vehicles remained in excellent condition for years. Reviewers frequently highlight the excellent service, describing staff as friendly, professional, and highly efficient. The team's care and attention to detail are often mentioned, ensuring a pleasant experience from start to finish. People also commend the clear communication and helpful advice from specialists, covering everything from booking to aftercare instructions. The convenience of services, such as courtesy cars or mobile applications at home, further enhances the positive customer journey, leading many to express strong recommendations and become repeat customers.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction with its protective... See more

Service

Consumers find service to be positive, with many reviewers highlighting the efficiency, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pleasure to do business with the Paintseal team. Really pleased with the finish on the vehicle (time will tell on how it performs) but even with the awful weather we are having at the moment it still... See more

Rated 5 out of 5 stars

Good experience having the campervan treated at the Nottingham office. Was met by Mark who was very helpful and polite. Also a courtesy car was provided so that we could tour and investigate the surro... See more

Rated 5 out of 5 stars

I have had Paintseal applied to my new motorhome. I cannot fault the booking team for the endless patience while my collection date and therefore application date kept changing, Laura was a great... See more

Rated 5 out of 5 stars

We had paintseal coating before we collected our motorhome in Feb. Today we have given it a wash using the products recommended. Wow… It was so easy… sounds corny but it really was like a glass surfac... See more


Company details

  1. #10 of 20 best companies in Caravan Supply Shop

Written by the company

Paintseal Direct was formed in 2004 and now is the market leader in the supply and application of exterior paint protection and interior fabric protection in the Leisure industry. Our fully trained professional fitters insure the highest quality of application with great attention to detail. Customer satisfaction is our primary goal with over 50,000+ Caravan/Motorhome & Campervan owners having had our protective coatings professionally applied within the last 18 years. Our company continues to grow year on year and your feedback is extremely important to us.


Contact info

4.8

Excellent

TrustScore 5 out of 5

361 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(361)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Paintseal

Arrived on time worked hard fro initial phone call to handover once complete pleasure to deal with all at Paintseal Direct.

24 April 2024
Rated 4 out of 5 stars

Looks lovely

Looks lovely
A few water runs on the windows which I’ve not tried to get off yet x
Time will tell

19 April 2024
Paintseal Direct logo

Reply from Paintseal Direct

Hi Elaine. Thank you very much for the review. We don’t actually coat or touch the windows. I would assume whatever is on there will hopefully just wipe off. Many thanks for your custom.

Rated 5 out of 5 stars

Reliable company

Good communication, pleasant and friendly service. 2nd van I've had treated by Paintseal which speaks for itself. Treatment saves a lot of work keeping the van looking pristine

10 April 2024
Rated 5 out of 5 stars

Great customer care

I had my Motorhome treated, when a part of it that was not accessible on the day they reacted by sending a technician to treat it for me. So far the product is helping the vehicle maintain its stunning looks….

11 March 2024
Rated 5 out of 5 stars

Great job

The work was carried out a home, I thought the whole job was undertaken in a friendly and professional manner.

29 March 2024
Rated 4 out of 5 stars

Excellent product and service

Have had the paintseal treatment on my previous car some ten years ago and so had no hesitation on having it applied to my new car. They did a very thorough and professional job and would have no hesitation in recommending a paintseal treatment for any new car as it adds that extra layer of protection that gives you that peace of mind when looking after your car

2 April 2024
Rated 5 out of 5 stars

Excellent All Round Service & Results

Great service from start to finish from the Paintseal Direct Team. We’ve just had our Autotrail Apache 634 polished and treated with the Gen3 ceramic coating and interior protection. We are more than happy with the results, so much easier to keep the MH clean now and the paintwork is a now protected too.

28 March 2024
Rated 5 out of 5 stars

Worth every penny

We had paintseal applied to our motorhome from new last June and washed it for the first time last week. The dirt and slight black streaks just wash off so easily with a soft brush and on rinsing leave the surface almost dry. After a quick wipe over the Motorhome looked the same as when we picked it up. So easy to clean would highly recommend. Also had the interior coated but not had the need to test yet and hopefully never will but nice to know it’s protected.

30 March 2024
Unprompted review
Rated 5 out of 5 stars

Paintseal Application to Caravan

Application completed by mobile team, who arrived prompt. Worth noting I booked to take the van to their base but had an issue with the tow car on the day & they re booked without any hassle. The caravan looks great now & has a 3 year guarantee and comes with a starter pack to keep on top of it. Time will tell how good the application is but the reviews and initial impressions leave no concerns.

2 April 2024
Unprompted review
Rated 4 out of 5 stars

Paintseal review for new campervan

Hard to judge something invisible! I have removed a star because when I arrived, I pointed out to the technician some leftover glue where seals are applied between the doors when the van leaves the factory. I also pointed a brown patch under the painted front bumper. I asked for both to be dealt with before the treatment, which was agreed.
Both glue bits and patch are still there so the treatment was obviously done over them. I didn't spot them on collection as it was raining.

28 March 2024
Paintseal Direct logo

Reply from Paintseal Direct

Good Afternoon Luke Thank you very much for your 4 star review. With regard to removing glue where the seals are applied we do have to be careful not to remove the manufacturers sealant and thus leading to water ingress. If you wish to send us some photographs of the areas you are concerned about we will look into this for you. Many thanks Lisa

Rated 5 out of 5 stars

Motorhome completed

What fantastic service from start to finish from everyone at paintseal direct.We were allowed to stay on there site free offered electric hook up and even offered a courtesy car to explore Nottingham while the work was being carried out.Our motorhome is 5 year old and I thought was in reasonably good condition until these guys worked there magic it's now in showroom condition with a 3 year guarantee.It is probably the best experience I've had dealing with any company over the years absolutely first class.

2 April 2024
Rated 5 out of 5 stars

Excellent service from Paintseal

Excellent service from Paintseal Direct, from the time we met them at the NEC caravan show to when we had it applied at their facility in Nottingham. Our caravan now looks better than it was when new. Highly recommend Paintseal for the shine and the ease of removing black streaks and dirt.

15 March 2024

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