pale green dot Reviews 241

I spent a few weeks working night shifts at this organization and found myself having to request my pay weekly. Due to internal issues, a majority of us on the night shift were let go without receiving back pay. I, unfortunately, wasn't compensated for my final week. Upon reviewing my records on gov.uk, it became evident that PaleGreenDot hadn't listed me as an employee. The individual running this company engages in dishonest practices.

Stopped paying their office staff last year 2021 while still trading now 2022 and as you can see below also drivers /factory workers do not work for any company run by Dray Simpson. Do a quick google of his name under trading city and also employment tribunals since he moved into food.

I worked in this company for several weeks (night shift), you had to ask for each week's wages. Due to problems with the company, most of the night shift workers were dismissed without being back paid. I personally did not receive payment for the entire last week of work, so after checking my account on gov.uk, I noticed that PaleGreenDot did not register me as an employee. The owner of this company, is just a thief and a fraud...

My daughter arrange for me to receive this fortnightly delivery of fruit and veg. The quality of the goods were top class.
Unfortunately after a few weeks we were informed that they no longer delivered in our area.
I hope that this will be rectified in the near future so that we can go back to receiving veg boxes again.

The service was good while it lasted, but I was disappointed that it was withdrawn without any notice, hence the mediocre rating.

Good quality and quantity with reasonable price

some mouldy peaches but rest of the veg was nice

I was informed that they had ceased their operations some weeks ago - hence not sure why i have received this rating request. . . .?

I can't praise Pale Green Dot highly enough. I've been a customer since lockdown 1 and I've never been disappointed with their produce - always so fresh and a real variety of fruit and veg that changes regularly. Price-wise I think they are much better value than supermarkets, plus their produce lasts. What is more, their staff and delivery drivers are always helpful and polite. I have changed the whole way that I cook thanks to Pale Green Dot's regular supply of healthy, wholesome fruit and veg. I wouldn't hesitate to recommend Pale Green Dot. I'm a very happy customer!

Still no refund ? You took payment for my box last Monday and then didn’t deliver it as you’ve changed your routes . I called a week ago and have still not been refunded . Very Dissapointed

Pale Green Dot cancelled my long standing subscription without notice. When I made a complaint about my missing delivery, I was told my address was now outside of their delivery zone. However on checking their website, it currently states they deliver to my area, this is appalling behaviour and I now regret recommending this business to my friends and colleagues. ...... I will obviously look for another vegetable delivery service that understands how to treat their loyal customers and recognises what good customer service is.

I ordered the large veg box and the large fruit box. These are marked as suitable for 3-5 people for a week, but there simply wasn't enough of anything to make decent meals for my husband and myself, except beetroot... we were still eating beetroot 2 weeks later!! A few of the items (a satsuma and a potato) were already soft & inedible, and while I understand that happens I think PGD is a premium offering for these boxes and as such the quality was not what I expected.

Previously left a positive review, the odd piece of poor quality but otherwise happy, however our subscription has suddenly been cancelled with no notice due to sudden changes meaning we're now outside their delivery zone - we were charged and waiting for our latest box, it was only on emailing that I found this out. Very disappointing.

The product quality was quite good. Just we've got too much chilli pepper and I was expecting more fruits because it came just 4 pears, 1 Peach, 2 clementines and few apples. But carrots was beautiful and they tasted like carrots from grandma's garden, salad was beautiful. To be honest I probably will order once again the box but it will be not that often as I was expecting because for £26 it was a bit too less.

Very happy with the box of fruit and veg. Make sure you check over all of it as some you have to eat/cook that day and some you can keep. Really good variety of fruit and veg, keeps you going for the week.

Despite being a subscriber and really rating Pale Green Dot in the past, my experience of buying with Pale Green Dot was not great this time. Ordered as a present for someone for Saturday delivery and the box didn't turn up. Contacted the company and they apologised and gave me a refund and said they'd deliver it the next day. Still didn't arrive the next day. More emails, more assurances. The box was finally delivered on Thursday, 5 days late.

I am a little disappointed that the vegetables delivered are not what my family enjoy. Aubergines, courgettes and fennel are not vegetables they will willingly eat, and the fruit although good, has been similar all the year. I am bored with oranges, apples and pears.

Is there any possibility that there could be a choice, maybe an online order the week before? Today I have given away about a third of my box, and so it has become an expensive way to shop.

Delivered on time as per text received. Fruit always of consistent standard and good variety. Very pleased with the service cannot fault.

I have really enjoyed their veg boxes over the last year. They have introduced me to plenty of nice British seasonal vegetables that I wouldn't have thought of buying or seen in my local supermarket. I particularly loved those Tokyo Turnips!