The office team was very helpful and proactive in keeping me updated about the status of the shipment. And also the driver was very helpful and committed to getting to us despite many hurdles in terms... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Three absolute highlights: 1) Really good communication throughout 2) Great price for our pallet delivery 3) Not only was there no fuss in collecting an awkward heavy pallet but the driver came w... See more
Company replied
Really great service from start to finish. Gabriela was excellent and kept me updated throughout every stage of the delivery/collection, which made the whole process very easy. A special mention als... See more
Company replied
Have used Pallet2ship a couldn't of times now, and its such a simple, easy to use, quick service. Still amazed at how quickly they can deliver. Our office is based in Okehampton, and they managed to c... See more
Company replied
Company details
Written by the company
Pallet2Ship is a UK freight forwarder with 15+ years of experience, built for SMEs. Instant quotes, global carriers, competitive prices — no credit account needed.
Contact info
Office 1, Space Station, 149 St Pauls Ave., SL2 5EN, Slough, United Kingdom
- 01753 299 456
- office@pallet2ship.co.uk
- www.pallet2ship.co.uk
4.8
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Great experience
Great experience. Parcel was collected from our residential address easily and the driver was friendly.
Overall a great service.
14 July 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Luke!
We're pleased to hear everything was straightforward and that you had a positive experience with us.
Thank you for choosing Pallet2Ship.
Kind regards,
Pallet2Ship
Collected and delivered on time and…
Collected and delivered on time and great customer service from Gabriela
14 July 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to leave us a 5-star review, Dawn!
We truly appreciate your support and are delighted you had a positive experience with Pallet2Ship.
Kind regards,
Pallet2Ship
Incredibly thorough and timely…
Incredibly thorough and timely collection. No issues at all with this company - would recommend!
7 July 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Samantha!
We're pleased to hear everything went smoothly and that your experience with us was a positive one.
Thank you for your recommendation.
Kind regards,
Pallet2Ship
Professional service that met delivery…
Professional service that met delivery times.
26 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Clifford!
We're pleased to hear the shipment was completed as expected and that you were happy with the service provided.
Thank you for choosing Pallet2Ship.
Kind regards,
Pallet2Ship
Quick delivery of large pallet in good…
Quick delivery of large pallet in good condition. Thank you.
30 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Irina!
We are pleased to hear everything arrived safely and that your experience with us was a positive one.
Thank you for choosing Pallet2Ship.
Kind regards,
Pallet2Ship
arrived on time and in one piece …
arrived on time and in one piece AAAA++++
26 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to review us, Mark!
It's great to know your shipment reached its destination exactly as it should.
We really appreciate your feedback and your support.
Kind regards,
Pallet2Ship
Good communication on progress.
29 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Greg!
We're pleased to hear you felt well informed throughout the shipment process.
Your feedback is greatly appreciated.
Kind regards,
Pallet2Ship
London --> Singapore Shipping
pallet2ship provides extremely good customer service and as this is my first time shipping from London to Singapore, the guidance provided by the customer service support team was really outstanding. Will be looking forward to engage their service again
10 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Jian!
Sending a shipment overseas for the first time can come with plenty of questions, so it's wonderful to hear our team could make the process easier for you.
Thank you for choosing Pallet2Ship, and we hope to be of assistance again in the future.
Kind regards,
Pallet2Ship
Gabriela was great throughout the whole…
Gabriela was great throughout the whole process. Amazing communication and quick delivery.
23 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Ellie!
We're delighted to hear Gabriela looked after you so well throughout the shipment. We'll be sure to pass your kind comments on to her.
Your feedback is greatly appreciated.
Kind regards,
Pallet2Ship
Timely Derivery
19 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to leave feedback, Mwasa!
We're pleased to hear everything arrived as expected and that your experience with us was a positive one.
Thank you for choosing Pallet2Ship.
Kind regards,
Pallet2Ship
Good service and straightforward…
Good service and straightforward process. Kept updated and helped by Gabriela. 5 stars.
18 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Spencer!
We're pleased to hear everything went smoothly and that Gabriela was able to assist you along the way. We’ll be sure to pass your kind comments on to her.
Your feedback is greatly appreciated.
Kind regards,
Pallet2Ship
A good experience
Everything was well communicated throughout, and the whole delivery process went very smoothly. A reliable and professional service — would happily use again.
4 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Nguyen!
We're pleased to hear everything went according to plan and that the experience met your expectations from start to finish.
We appreciate your support and look forward to assisting you again in the future.
Kind regards,
Pallet2Ship
Excellent shipping company
I’ve used Pallet2ship several times in the past, right from the start up of this company.
I have also written several reviews.
They are the best shipping company I have come across. Reliant shipping at very competitive rates. Their website is also very user friendly and easy to use.
Just brilliant. You will not be disappointed.
10 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Volker!
Feedback like this is greatly appreciated. It's especially rewarding to hear from customers who have used our services more than once and have chosen to come back to us.
Thank you for your trust and for recommending Pallet2Ship.
Kind regards,
Pallet2Ship
Good communication advised on pick up…
Good communication advised on pick up and on delivery would highly recommend.
4 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Garry!
We're pleased to hear you felt kept informed throughout the shipment and that the experience met your expectations.
We truly appreciate your recommendation.
Kind regards,
Pallet2Ship
Picked up and collected in timely…
Picked up and collected in timely fashion, great communication to keep me updated
10 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Simon!
We're pleased to hear everything ran smoothly and that you felt well-informed throughout the process.
Your support is greatly appreciated.
Kind regards,
Pallet2Ship
Very quick turn around
Very quick turn around. Clear instructions on what to do with the pallet. Very helpful staff on email
9 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Nicola!
We're pleased to hear everything was handled promptly and that our team was able to provide the guidance you needed along the way.
Your comments are greatly appreciated.
Kind regards,
Pallet2Ship
I was kept updated on the…
I was kept updated on the transport/logistical arrangements
1 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Paul!
We are pleased to hear you felt well-informed throughout the shipment process. Keeping customers updated every step of the way is something we place great importance on.
Your feedback is much appreciated.
Kind regards,
Pallet2Ship
Absolute first class service
Absolute first class service. Great communication from Gabriela keeping me updated all the way.
3 June 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Max!
We are pleased to hear you were happy with the service provided. We will be sure to pass your kind comments on to Gabriela, who will be delighted to receive them.
Your feedback is greatly appreciated.
Kind regards,
Pallet2Ship
Fantastic customer service from Dan at…
Fantastic customer service from Dan at pallet 2 ship , thanks .. all went smoothly
7 March 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Louise!
We are really pleased to hear everything went to plan and that Dan was able to help along the way. We’ll be sure to pass your kind words on to him.
Kind regards,
Pallet2Ship
Exceptional communication and…
Exceptional communication and competitive pricing. Dan was incredibly helpful throughout the quoting and shipping process. When we had an issue with an unresponsive receiver, he handled communication between us and the shipper to ensure the shipment was delivered smoothly, a real credit to the company.
12 May 2026
Unprompted review
Reply from Pallet2Ship
Thank you for taking the time to share your feedback, Karolina!
It's lovely to hear that Dan was able to help keep everything moving and take some of the pressure off when challenges arose along the way. We'll be sure to pass your kind words on to him.
Your comments are greatly appreciated, and we hope to be able to work with you again.
Kind regards,
Pallet2Ship
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