Panamoz Reviews 6,873

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and efficient delivery. Many people highlight the significant savings compared to local retailers and the prompt communication throughout the purchasing process. Reviewers frequently mention the quick delivery of products, often arriving earlier than expected and in perfect condition. The overall sentiment indicates high satisfaction with both the products received and the seamless ordering experience. However, some customers also noted issues with delivery services leaving packages unattended despite requiring a signature.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the speed of... See more

Product

Consumers generally express high satisfaction with the products received. Many reviewers praise the items for... See more

Service

Reviewers highlight positive aspects of service, consistently praising its excellence and efficiency from... See more

Price

Customers had positive experiences with price. Reviewers consistently praise the great prices, noting... See more

Order

Clients share positive opinions on order. Many customers praise the simplicity and speed of the ordering... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordered a Sony A7V R, 20-70mm lens + CF Express Card on the Saturday, received order confirmation & tracking on the Monday and the items were delivered on Thursday. Excellent service and comm's throug... See more

Rated 5 out of 5 stars

Second time I’ve ordered from Panamoz, first time in 2022 and now in 2026. Absolutely prefect service from start to finish. Good comms via email before ordering with Tina and when I did order a new ca... See more

Rated 5 out of 5 stars

Ordered a Sony A7V at a great price. Initially had an issue at checkout (seemed to be going round in circles) so contaced Panamoz. Got a reply straight away, very helpful, and managed to get it sorted... See more

Rated 5 out of 5 stars

I buy Canon semi and full professional cameras regularly through the normal channels - at normal channel costs. Found Panamoz had the R5 MKii at over £1000 cheaper. After checking reviews I bought and... See more


Company details

  1. Camera shop

Information provided by various external sources

Low prices on brand name digital cameras, MP3, camcorders, camera lenses, music, DVDs, video games, projector, home electronics and much, much more.


Contact info

5.0

Excellent

TrustScore 5 out of 5

7K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Purchased a FX30 which i thought was in…

Purchased a FX30 which i thought was in stock but then was emailed that they did not have it in stock anymore but expecting it soon. Due to a tight deadline I has asked for a cancellation of order and a full refund.

This was then actioned within 5 minutes and sorted receiving the refund and a discount on my next order.

Customer service on point, thanks Tina!

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I've been using Panamoz for years

I've been using Panamoz for years, and I've always had great service from them. More importantly, their aftercare is brilliant. Through no fault of their own, I've had to use their 3-year warranty a few times, and it's always been a painless experience.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Straightforward and secure and fully tracked.

Straightforward, secure transaction from web site to delivery. Web site is clear about the product and everything Panamoz covers. Progress is notified by email and when in transit, full tracking is supplied. The delivery was prompt and efficient.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the purchase

I recently bought a Sony camera from panamoz.com. The whole transaction was smooth and quick. Also, was easy to contact them in writing for changing the phone number and to get details about delivery times.
The product received was new without any marks, 100%. The delivery, even though was shipped from Taiwan, was about a week, with the FedEx.

One thing that you should be aware of, even though FedEx says that the delivery signature is required, I found the package in front of the apartment's door, because no one was home or they haven't answered. So, make sure that someone is home, otherwise, your package could get stolen by someone.

I am curious if their warranty service is as good as the purchase, but hopefully I will not need to get my camera repaired.

22 January 2026
Unprompted review
Rated 5 out of 5 stars

Best camera shop

Great as always, good product prices (R5 Mark II), good communication and very fast shipping. Everything arrived well packed in perfect condition.

20 January 2026
Unprompted review
Rated 5 out of 5 stars

Superb from start to finish

Superb service from start to finish. Ordered Thursday and delivered Tuesday. Fantastic value and all items delivered securely in perfect condition. Not the first time I've used Panamoz and definitely won't be my last. Had a hiccup with an accessory which was dealt with in lightening speed - think I received an email reply in about 2 minutes! Highly recommend.

3 February 2026
Unprompted review

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