Prices and selection of products is great. Took a star off for poor packaging. Some of my products opened and leaked during shipping. Need to do a better job of securing products before shipping.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I ordered a Shades EQ color that was hard to find elsewhere online. I followed up with customer service when I didn't see shipment confirmation a few days later. I got a quick response letting me know... See more
The hair products were the best price in the internet, exact, safely packaged, and shipped quickly - 5 stars!! I'm happy that I gave Pandora Beauty a 2nd chance to meet performance expectations - last... See more
Pandora offers great prices on Ahava skin products at a reduced price. They kept me updated on the progress of my order, when it shipped, the location status while enroute and an exact delivery date.... See more
Company details
Information provided by various external sources
What if there was an online beauty supply that gave you every reason to be worthy of your business. A beauty supply that offers an array of the top rated beauty brands at the absolute best prices anywhere, Amazon and Ebay being no competition. A beauty supply that is the very first online Wholesale Supply "Open to the Public". A website that offers only 100% authentic, quality ensured products. An online business that chooses to make less profit per individual so that everyone can enjoy their favorite beauty products in any economy. A business model based on volume opposed to high profits. What if your products were delivered surprisingly fast and they even offered a Rewards Program for all their loyal clients. A company that has nothing to hide. To prove their reputation to be top notch they share their daily reviews on TrustPilot.com. Lose no more sleep my friends, welcome to Pandora Beauty!
Contact info
1 Hewitt Square, suite #318, 11731, East Northport, United States
- 1.855.332.3288
- support@pandorabeauty.com
- www.pandorabeauty.com
4.2
Great
10k reviews
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Had just what I was looking for plus a…
Had just what I was looking for plus a few things I didn’t know I was looking for and it got here really fast.
1 June 2026
I happened upon Pandora
I happened upon Pandora, and a coupon was included. Plus, free shipping since I ordered so much. And it arrived very quickly.
Truth be told I had tried another company that was a little cheaper and ordered at the beginning of May. And it was still not here by the beginning of June. Even though it was supposed to be “in stock“. Pandora was in stock and they delivered! Great job!
29 May 2026
Excellent products, pricing and support
Been buying my hair color and other products from Pandora Beauty for several years. Excellent products. Transparent pricing and always a nice discount code. Excellent customer support. And I have never spoken to them once. The few times I’ve needed support, it seems to be handled by email and it works. They are very easy to do business with. Highly recommend.
29 May 2026
Quick delivery
Quick delivery; super customer service; great products at a competitive price. Hits all the marks!
28 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Have not received my order
Have not received my order. I have called their customer service number multiple times and have never gotten ahold of anyone. I filled out an inquiry form online and have not received a response. I also emailed support. Buyers beware!
1 June 2026
Unprompted review
Reply from Pandora Beauty
Expect delivery of your Olaplex order later this week via the USPS Priority mail at our expense.
I was so excited to find my…
I was so excited to find my discontinued Framesi product on your website for a very reasonable price! I was a little leery not knowing if it was legit but read other reviews and decided to take a chance! Honestly I was very thrilled with my order because it was offered to ship at a discounted price as well with a promotion! It shipped quickly and perfectly!
28 May 2026
Awful customer service
Paid for express shipping sent emails and made phone calls no response until after I put a claim in did I get an email. Ordered from another supplier.
27 May 2026
Reply from Pandora Beauty
You placed an order for several professional Kerasilk items. We emailed you that we would be unable to expedite the order. After the fact we received a Paypal dispute which we resolved as per your request. We're unable to guarantee expedited shipping. In such case we inquire with our customers to see how they would ike to proceed.
WE CALLED AND ORDERED WITHIN 5 DAYS WE…
WE CALLED AND ORDERED WITHIN 5 DAYS WE RECEIVED THE PRODUCT ----- FANTASTIC PLACE !!!!
27 May 2026
The product I ordered is exactly what I…
The product I ordered is exactly what I wanted and your delivery time was prompt. Also appreciated all the update text messages concerning my order.
27 May 2026
I'm so happy I found this store
I'm so happy I found this store. The prices are excellent and I received my products well packed in perfect condition in just a few days. I will definitely shop here again.
26 May 2026
It’s to difficulty on the site to find products…
It’s difficult on your site to find products to reorder.
26 May 2026
Reply from Pandora Beauty
You have several options to locate items on our website. The easiest option is to search the item you're looking for via the search bar located at the top of our website. You can also navigate to "Shop By Brands" and search by brand. Anytime you need our help you can reach us support@pandorbeauty.com or by phone at 855.332.3288.
I'm still waiting for a refund for…
I'm still waiting for a refund for items never delivered. I will never do business with this company again.
12 May 2026
Reply from Pandora Beauty
We received a credit card dispute for your "Agadir Argan Oil Styling Finishing Spray" order. There is no reason for a refund as the charge was already disputed.
No communicating from Pandora, Product has not arrived
Product has not arrived. No email of confirmation of the order, no sense of when shipping will happen. Need to follow up with Pandora this week to see if they ever received my order. This request to rate my experience is the first evidence from Pandora that they are even aware of my order.
24 May 2026
Reply from Pandora Beauty
The "American Crew Forming Cream" is on backorder. As per an email from our distributor the item is still on backorder. We will cancel your order and send you an email.
Reply from Pandora Beauty
We're sorry but the "Alterna Caviar Anti-Aging Replenishing Moisture Leave-In Smoothing Gelee" is no longer available. In fact the entire Alterna hair care line is being discontinued.
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