PanelOpinion Reviews 

1,032
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers had a great experience with this company. Customers consistently find the platform very easy to navigate and straightforward, noting that the short surveys are fun, engaging, and offer fair rewards. Many people appreciate the fast cash payouts, low redemption thresholds, and the wide variety of interesting topics available to participate in each day. However, some reviewers were not happy with the customer support team and experienced frustrating payment delays when trying to cash out their earnings. A few other people also felt that support messages went completely ignored, leaving missing rewards and completed survey payments unresolved for many months.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, finding the platform easy to use, navigate, and... See more

Payment

Consumers find payment experiences to be highly mixed and unpredictable. While many reviewers report... See more

Website

Customers had ambiguous experiences with website, showing a wide range of opinions. Many reviewers found the... See more

Response time

Clients share negative opinions on response time, consistently highlighting a lack of communication and long... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many consumers report frustration... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Best survey website as far as I'm concerned. Takes a while sometimes to build up but always interesting stuff going on and as someone else said, if you complete a survey you get your payment. Not like... See more

Rated 5 out of 5 stars

It always gives me a great pleasure to be able to share my experiences with others dealing with PanelOpinion. It has got better in many ways with time, namely; more interesting and fun surveys, great... See more

Company replied

Rated 5 out of 5 stars

I find this to be one of my favourite survey sites, the rewards are decent and the payout if low. There are usually enough surveys to participate in to make it worth signing in. I don't often find tec... See more

Rated 5 out of 5 stars

Easy Survey platform to use, not complicated at all, easy to understand, complete and take part in the surveys available. There is also cash to be earned, it does take some time to accumulate the ca... See more

Company replied


Company details

  1. Online marketing agency

Written by the company

Simply register your information and we will send you surveys that match your profile! Then be paid to take part in those surveys! To make more money, recommend the page to your friends = more surveys!


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 55% of negative reviews

Typically replies within 2 weeks

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3.9

All reviews

(1,032)

87 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Terrible comms

Useless to deal with dont reply to emails. I spent around 3 hours doing a long 3 part survey but no payment. Luckily I had kept a screenshot of last page confirming completion. Lack of payment queried with emails with screenshot attached but not even the courtesy of an acknowledgement let alone resolution

22 June 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Taylor,
Thank you for your review.
As stated in the description of this study, points were credited after verification of your answers by our team. We can confirm that this study has been successfully rewarded.
Thank you for your participation and understanding.
The Panel Opinion team

Rated 5 out of 5 stars

Won a prize !

I have been enjoying this site, I have the app Flow and get paid monthly and when I do the surveys. The surveys are not that common but it is ok. I also won a prize and I was super happy at first. The problem is I haven't received the prize yet and the communication has been very sporadic at first and in the end they disappeared.
I will amend my stars to 5 if I receive the payment and I hope someone answers to my emails soon

UPDATED
I have finally received the payment so updated to 5!
Yes the communication was sporadic and they could improve that but as long as I have received my prize I'm happy. it is a good amount that helps a lot in this period of crises for the cost of living.

Will continue taking surveys and hopefully I will win again

24 June 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Vivian,
Thank you for sharing your experience and for updating your review. We are very happy to hear that you received your prize and that it was helpful to you. Congratulations again on your win!
We also appreciate your honest feedback regarding communication. We understand how important it is to keep our members informed throughout the reward process, and your comments will help us improve our service.
We are delighted that you will continue participating in surveys and we wish you the best of luck for future opportunities and prizes!
Thank you for being part of the Panel Opinion community.
The Panel Opinion team

Rated 5 out of 5 stars

My experience has been great....

16 April 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Hailey,
Thank you for your feedback!
We are delighted to hear that your experience with Panel Opinion has been great.
Your satisfaction means a lot to us and encourages us to continue providing a positive and enjoyable experience for our members.
Thank you for being part of our community!
The Panel Opinion team

Rated 5 out of 5 stars

Great survey company

Great survey company and fantastic customer service plus they always pay you very quickly, here's hoping that they keep sending me surveys to complete.
Many thanks Panel Opinion.

16 June 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Alan,
Thank you very much for your kind review!
We are delighted to hear that you enjoy our surveys, the quality of our customer service, and the speed of your rewards.
We truly appreciate your participation and hope to continue providing you with interesting survey opportunities in the future.
Thank you for being part of the Panel Opinion community!
The Panel Opinion team

Rated 4 out of 5 stars

Panel Opinion has a very low screen out…

Panel Opinion has a very low screen out unlike most other survey sites. That one good thing I like about them

12 June 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Charles,
Thank you for your feedback!
We are pleased to hear that you appreciate the low screening-out rate on Panel Opinion compared to other survey platforms.
We strive to provide our members with relevant survey opportunities and a smooth experience whenever they participate.
Thank you for being part of our community!
The Panel Opinion team

Rated 2 out of 5 stars

Not transparent about survey length

Not transparent about survey length. A few times today I have done surveys that are advertised to take 3 or 4 minutes. I do around 3 minutes of qualification questions, only to be given a survey that takes 35 minutes to complete, all for 20p. Very disappointing, I’ll do some other survey websites that are more honest.

3 June 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hi Ben,
Thank you for your feedback. We are sorry to hear about your experience and understand your frustration regarding the difference between the advertised and actual survey length.
Survey durations are provided by our research partners and can sometimes vary depending on routing and qualification questions. However, we take your comments seriously and will pass them on to help improve clarity and transparency for our members.
The Panel Opinion Team

Rated 1 out of 5 stars

Extremely disappointed – Payment delays and lack of transparency

It has now been more than two weeks, and I still haven’t received my earnings.
I have contacted their support team multiple times, but I only receive generic, scripted responses regarding "internal technical issues" with no concrete resolution date. They keep asking me to wait, but there is no accountability or clear timeline.
As a user, I have fulfilled my part of the agreement by completing tasks, but the platform is failing to uphold their end. It is difficult to trust a site that delays payouts indefinitely without any real transparency.
I would strongly advise others to think twice before investing their time on this platform until these payment issues are resolved.

23 January 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hi Lalarizo,
Thank you for your feedback.
We did experience some internal issues; however, your PayPal payment has been successfully processed and received. Everything is now up to date on our side.
Thank you for your understanding.
The Panel Opinion Team

Rated 5 out of 5 stars

They always have survey for me to…

They always have survey for me to complete and payment is reliable

21 May 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hi Sandra,
Thank you very much for your feedback!
We’re glad you enjoy having regular surveys available and that you find our payment process reliable.
The Panel Opinion Team

Rated 5 out of 5 stars

Fun with lots of earning opportunities

Fun with lots of earning opportunities

18 May 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hi Jen,
Thank you for your feedback!
We’re glad you find our platform fun and full of earning opportunities.
The Panel Opinion Team

Rated 1 out of 5 stars

No good

Been using this site a long time and sadly hardly any surveys for me to do.
Takes months and months for me to earn £5, it is one of the worst.

11 April 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hi Anne,
Thank you for your feedback!
We’re sorry to hear you find the number of surveys too low and that the earning pace doesn’t meet your expectations. Your comment is noted and will be shared with our team to help improve the member experience.
The Panel Opinion Team

Rated 5 out of 5 stars

Great way to earn a little cash for…

Great way to earn a little cash for coffee and snacks

1 April 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hi Joanne,
Thank you for your feedback!
We’re glad to hear you enjoy earning a little cash for small treats like coffee and snacks.
The Panel Opinion Team

Rated 5 out of 5 stars

Panel Opinion

Hey, you looking for where you can answer questions and get few bucks on the side.. slide into Panel Opinion... It's worth while..

31 March 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hi James,
Thank you for your feedback!
We’re glad to hear you find Panel Opinion worthwhile for answering surveys and earning a little extra on the side.
The Panel Opinion Team

Rated 4 out of 5 stars

Good survey experience.

30 March 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hi Sash,
Thank you for your feedback!
We’re glad to hear you’re having a good survey experience.
The Panel Opinion Team

Rated 5 out of 5 stars

Easy to use

Easy to use. Good rewards. Surveys not always too long.

14 March 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hi Ros,
Thank you for your feedback!
We’re glad to hear you find Panel Opinion easy to use and enjoy our rewards. We try to keep our surveys short and fun whenever possible, so it’s great to know it’s working for you.
Your support means a lot to us, and we’ll keep working to make your experience even better!
The Panel Opinion Team

Rated 5 out of 5 stars

Probably the best survey site!!

I cannot understand the low star reviews? This is one of the best survey sites around. The surveys are rarely unsuitable, not like some sites where you spend 10 minutes or so answering questions just to be told the survey is full of you don't fit the requirements. They do a daily question and fun stuff throughout the year! They also pay really quickly! What is not to like?

13 March 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hi Chrissy Angell,
Thank you so much for your positive review!
We’re thrilled to hear that you enjoy your experience on Panel Opinion, from our surveys to the daily question and fast payouts.
We also take feedback from users who face issues very seriously, as it helps us improve every day. Your kind words motivate us to keep providing a simple, fun, and rewarding experience for all our members.
Thanks again for your support and trust!
The Panel Opinion Team

Rated 1 out of 5 stars

Very poor survey site

Very poor survey site. I joined up a couple of months ago and there have hardly been any surveys to complete, on average x 1 daily. I’ve still only got to £6 after this amount of time and doubt I will get to their payment threshold of £10. I completed a survey a while ago which was supposed to pay £5, but this has still not been paid despite my emails enquiring about it. The iflow app they encourage you to sign up to is another waste of time. I will be closing my account soon and will lose the little money I have managed to accumulate. I have recentl6 joined another survey site which is so much better with regular surveys. I wouldn’t recommend this site.

9 March 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Jan,
Thank you for your feedback.
Indeed, for some studies, payment is made after our partner has verified your responses, which can take some time. If you have completed the entire questionnaire correctly, you will be compensated for the study once we receive confirmation from our partner.
Please feel free to check back via our application so we can see if there are any updates.
Thank you for your understanding,
The Panel Opinion Team

Rated 1 out of 5 stars

XMAS FUN DRAW

RECEIVED A MESSAGE ON 26/12/2025 THAT I HAD WON XMAS FUN DRAW £150 I WAS INFORMED TO SEND MY POSTAL ADDRESS WHICH I DID AFTER NUMOUROUS MESSAGES AND EMAILS I STILL HAVE NOT RECEIVED MY CLAIM CODE, 6/3/2026 I HAVE BEEN COMPLETELY IGNORED EVEN YOUR CONTACT PHONE NUMBER IS NOT RECONISED.

26 December 2025
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello,
Thank you for your review, and we are sorry to hear that you had a difficult experience.
As you explained when you contacted our customer service, we regularly carry out random postal checks to ensure the quality of our panel and the accuracy of the information provided by our participants. According to our records, we have sent you approximately six postal verification letters containing a code to be entered to confirm that you live at the address registered in your account.
We understand that this process can sometimes seem cumbersome, although for most of our panelists it is generally simple.
To resolve this as quickly as possible and as a simple sign of good faith, we simply ask you to send us a photo of a recent invoice indicating your name and address. Once we have received this reward, we will be happy to proceed with sending your reward.

Rated 5 out of 5 stars

Exellent survey panel

4 March 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Shabeela,
Thank you for your feedback!
We’re glad you consider Panel Opinion an excellent survey panel.
The Panel Opinion Team

Rated 5 out of 5 stars

Easy Survey Platform To Use, nice little cash rewards.

Easy Survey platform to use, not complicated at all, easy to understand, complete and take part in the surveys available. There is also cash to be earned, it does take some time to accumulate the cash, still a nice little reward for giving your time to the surveys.
Highly recommend signing up to Panel Opinion, I have been a member for many years and it costs nothing to join.

28 February 2026
Unprompted review
PanelOpinion logo

Reply from PanelOpinion

Hello Jo,
Thank you very much for your feedback!
We’re glad that you find Panel Opinion easy to use, clear, and simple for taking part in surveys, and that you enjoy the small cash rewards. We’re happy that you’ve been a member for many years and that you recommend our platform.
Thank you for your loyalty!
The Panel Opinion Team

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