Paperturn.com | The Online Flipbook System Reviews 244

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I have been using Paperturn for several years to host our Media Guide for a local basketball tournament. Several reasons why I come back every year. 1) Easy to use. 2) Good analytics to share with t... See more

Company replied

Rated 4 out of 5 stars

I am so impressed with how things are going with Paperturn. Its been such a smooth ride with the customer service being fast and very attentive. My gratitude to Ema, Wendy and Debra who have each answ... See more

Company replied

Rated 5 out of 5 stars

I am extremely pleased with the service I received. The team was incredibly responsive and addressed my concerns quickly and efficiently. My issue was resolved in no time, and I appreciate the smooth... See more

Company replied

Rated 5 out of 5 stars

The customer support at Paperturn has been absolutely wonderful! And Paperturn itself is amazing! I'm using it to make a digital flipbook version of my first ever book, which is an illustrated storyb... See more

Company replied

Company details

  1. Software company
  2. Software Vendor

Written by the company

Paperturn is an online flipbook software that helps you convert your PDFs into beautiful, interactive digital publications; whether that be a digital magazine, a sales catalog, a year end report, a brochure, an employee manual etc. - you name it! In addition to helping you easily go digital, we offer many smart features: - Google® Search Optimisation - get yourself better rankings! - Data & Measurement - know your audience like the back of your hand - Interactive Features - add hyperlinks and videos into your publication - Simple Shareability - embed it on your website, share to social media or add it to your blog - Responsive - uncompromised quality on mobile, tablet and desktop - Unparallelled Resolution & Clarity - pixel perfect display across all devices


Contact info

4.8

Excellent

TrustScore 5 out of 5

244 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

I interacted with Sophia of Customer…

I interacted with Sophia of Customer Support. She was very kind, helpful and well informed. She provided me with all the details I needed and made sure all my needs were met. Thanks, Sophia : )

24 March 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Blanche,
amazing feedback, thank you so much! Especially Sophia will be glad to hear those words. Whenever you need further details, make sure to contact our customer support again :)
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great product with a lot of features at…

Great product with a lot of features at the basic level. Their tech support is fantastic as well if you run into an issue.

24 March 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Robin,
Happy to hear that you enjoy our product as well as our support. You are always welcome to reach out to us!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Amazing Paperturn!

Very good feature to create and publish your flipbooks. The sales and customer support are very professional and effective when you need them. I definitely recommend Paperturn.

23 March 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Larisa,
We are proud to hear your lovely words and your recomendation. All the best to you!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great company with super support

Paperturn was just what we needed. Great service, easy set up and follow up. Highly recommend!

21 March 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Suzette,
Thanks so much for your recommendation. We highly appreciate your feedback!
Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

The amazing service from Paperturn

Everyone at Paperturn have been fantastic and the support they have given me has been invaluable.
Thank you to all of the team at Paperturn and I would highly recommend their products and services to anyone.

9 March 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Ian, it is a pleasure working with you. Thank you so much for your lovely words and for the recommendation!

Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Fabulous business

Fabulous business, so helpful, everything is so easy, its basically done for you, would highly recommend this company

9 February 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi, great that you are enjoying our service and thank you so much for your amazing feedback!

Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

perfect and efficient support

I really want to thank Matheus of the support team. I got really immediate and top professional support from his side helping me out with some technical problems.
Generally spoken I like the product itself very much. We started a year ago to use Paperturn with great feedback from customer side.

2 February 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Torsten, we are very proud of your and your customer's feedback. Thanks for sharing your experience with us!

Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Cassie was fantastic

Cassie was fantastic, quickly sorting an issue we had with a PDF upload. Thank you :)

2 February 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Simon, we are always happy to help you! Thanks so much for your review.

Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Cassie was excellent

Cassie was excellent. She was interactive and knowledgeable and full of suggestions. I will recommend Paperturn based on service alone.

1 February 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Dennis, thank you for choosing Paperturn and for this pleasant review! I will let Cassie know about your praise, I'm convinced she'll be glad to hear!

Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Nice people!

Nice people, professional services, answer questions very quickly! A super experience!

21 January 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Mircea, great to hear that you have a good time with us. Thanks for sharing your experience!

Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

An Excellent and Fast Service

An Excellent and Fast, customer service assistance, thank you

19 January 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there, we are very pleased to hear that you enjoy our customer service! Thank you for your review!

Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Paperturn is fantastic

Paperturn is fantastic! Right from the start support has professionally & happily assisted in getting us up and running. We run a shopping cart catalogue with 3600 products, it works fabulously. We also have a great website that is well used but there is a place for an e-catalogue, especially with a shopping cart, more & more of our clients are finding our e-catalogue & using it. Well done paperturn. Thank you.

17 January 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Martin, we put a great honor in assisting our clients, so your recognition means a lot! Thank you for your review and for using Paperturn!

Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Paperturn is the best in all aspect

Paperturn is the best in all aspect. Best publication, lowest price and amazing chat support. I don't have words to pay my gratitude to "Alanna" who is supporting patiently from last one month. It is beyond belief.

17 January 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there, this review makes us so proud, thank you! I pass on your praise to Alanna, I'm sure she'll be happy to hear!

Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Five Stars!!!

We're so happy with Paperturn. Their team is super helpful with the initial set up and they have a great product with lots of super cool features! Highly recommended!!!

6 January 2022
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there, what a lovely review! We are very proud to hear that you enjoy our services and features!

Warmly,
- The Paperturn.com Team

Rated 5 out of 5 stars

Great product and customer service

I am using PaperTurn for our village magazine and it is great! It was very easy to upload a document but I couldn't make the hyperlinks work. Alanna in the Customer Service via the web chat box was brilliant - she converted my original document to PDF in the correct format and reloaded my file for me which fixed the hyperlinks.

30 November 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Vivienne,

We are very pleased to hear that you are delighted with our service and are happy that your issue was solved quickly! We'll make sure Alanna receives the great feedback! :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

An excellent product, well supported.

I found Paperturn an excellent product for producing interactive PDFs documents which allows you to include a number of features that are not available in a conventional interactive PDF, such as Video and audio and page turn effects (and more). The product is easy to use and the support is really good.

29 November 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Derek,

We are happy to hear that you enjoy our product and support! Thank you for your kind words! :)

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

Quick and efficient customer service

Quick and efficient customer service, that helps you on your way right away

29 November 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi Torben,

Thank you for your great review! We're proud to hear that you enjoy our customer service :)

Warm regards,

- The Paperturn.com Team

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service
I have a few issues with my pdf and the customer service was very helpful and very friendly. They solved my issue super quickly

17 November 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Laura,

Thanks a lot for your kind words, we couldn't be happier. Great to hear that your issue was solved quickly!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

The best thing of papeturn support is 0…

The best thing of papeturn support is 0 minute wait time.. always spontaneous and prompt..

11 November 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Hi there,

We're super happy to hear that you enjoy our customer support :) Thanks for a great review!

Warmly,

- The Paperturn.com Team

Rated 5 out of 5 stars

I Love Paperturn and hope that your…

I Love Paperturn and hope that your business increases.

Sincerely,
Michelle F. East Bridgewater

10 November 2021
Unprompted review
Paperturn.com | The Online Flipbook System logo

Reply from Paperturn.com | The Online Flipbook System

Dear Michelle,

Thank you so much for your lovely review! Glad to have you on board :)

Warmly,

- The Paperturn.com Team

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