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See what reviewers are saying
Ordered soem parfumes and cremes from this website due to the recommendation of a friend.. not like there arent any parfume stores here, but just for the experience lol XD It's actually good and the... See more
I was really skeptic about buying JPG le male elixir absolu here. It had a great price. I was kind of hesitant but i just bought it. 2 days later i got delivered and damn its totally real, cravings at... See more
I ordered a product with a forwarding service, which failed. The product was sent back to ParfumGroup. When I contacted ParfumGroup (through the Kaufland customer service platform), they responded t... See more
Company details
Information provided by various external sources
Parfum & Kosmetik günstig kaufen – im ParfumGroup Online Parfümerie. Im Webshop von ParfumGroup finden Sie Riesenauswahl an Markenartikeln bekannter Designer zum dauerhaft günstigen Preis. Nutzen Sie den ParfumGroup stark reduzierten Preisen, um Düfte und Pflegeartikeln bekannter Marken besonders günstig kaufen zu können.
Contact info
Markstrasse 16, 63654, Büdingen, Germany
- [+49 6041] 3999722
- info@parfumgroup.de
- www.parfumgroup.de
4.6
Excellent
44k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 14% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The experience is okay
The experience is okay. I got my fragrances, they are original as far as I can tell. The customer service is a little bit slow when it comes to answering emails, but okay.
29 August 2024
Unprompted review
Fast as a jet
I ordered a perfume 3 days before my travel, and it's delivered in 2 days..., one of the fastest online shops in Germany.
1 April 2024
Unprompted review
I find the ParfumGroup always best…
I find the ParfumGroup always best place to buy. Easy & fast.
1 April 2024
Unprompted review
Amazing service and satisfied
Amazing service and satisfied with delivery including products
No hassle No trouble
And cheaper than all others sites and shops.
100% satisfied
17 February 2024
Unprompted review
Perfect all
9 February 2024
Unprompted review
Reliable and Fast service
I have used the service twice already and am extremely satisfied with the service provided. The delivery was hassle free, fast and secure.
17 January 2024
Unprompted review
Quick delivery and amazing service
Quick delivery and amazing service. Will definitely shop again
22 January 2024
Perfect all the way!
Perfect all the way!
Authentic cosmetics, great communication and very fast shipping.
Recommended!
14 December 2023
Unprompted review
My favorite parfum shop
I love this online shop. Best prices, quick delivery. Very trustworthy.
6 December 2023
Unprompted review
Fake Müll.
Fake Müll.
Sprayed on the skin, in 10 minutes or less there was no more smell, just a faint cheap soapy smell.
Extremely high alcohol content (cheap or fake) .
Caps have huge bevels.
The spray nozzle is excentric/ offset from its counterpart hole.
Label is far bigger than the original.
I say this cause I bought them from another shop, so I can compare (far higher price but hey, original) .
Buy from them for cheap stuff- 100% original. Anything above 40 Euros (on other serious shops) , avoid.
L.E. : The fact that you as a company buy from companies that sell their old (fake) stock pretending to be original, gives you papers stating it (claiming 'original' ) , and then maybe go bankrupt, covers you only legally from taking the responsability. As the end customer, it is clear they are fake, and no amount of papers from whatever bankrupt company will make them otherwise.
Thanks for nothing
23 August 2023
Unprompted review
Reply from ParfumGroup
Dear customer, we would like to thank you for your rating. We are very sorry that you are not satisfied with your order. But we can assure you that all our products are original products. You are welcome to contact our customer service with your request at info@parfumgroup.de, we will certainly find a solution together. Thank you very much your ParfumGroup Team
Excellent customer service
I ordered a product with a forwarding service, which failed. The product was sent back to ParfumGroup.
When I contacted ParfumGroup (through the Kaufland customer service platform), they responded to me very quickly, and posted the product out again at no extra charge even though the issue was not on their end.
14 August 2023
Unprompted review
The delivery was really fast and well…
The delivery was really fast and well packed, the perfume is amazing.
19 March 2023
Reply from ParfumGroup
Dear Mr. Celak, thank you very much for your rating. We are pleased that you are satisfied with our prices and that you received your order quickly. Please visit us again soon. Thank you. Your ParfumGroup Team
Good product and fast delivery
Good product and fast delivery. I hope that the perfume is 100% original!!
4 February 2023
Shaghaf Oud Abyad Swiss Arabian.
Shaghaf Oud Abyad Swiss Arabian.
Finger weg .Mühl.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
24 January 2023
Unprompted review
Reply from ParfumGroup
Sehr geehrter Kunde, vielen Dank für Ihre Bewertung. Es ist sehr schade, dass Sie mit Ihrem Produkt nicht zufrieden sind. Gerne können Sie sich mit Ihrem Anliegen und Ihrer Bestellnummer an unseren Kundenservice unter info@parfumgroup.de wenden. Sicherlich werden wir gemeinsam eine Lösung finden. Vielen Dank Ihr ParfumGroup Team
Reply from ParfumGroup
Sehr geehrte Frau Marina, vielen Dank für Ihr Feedback. Wir können Ihnen versichern, dass alle unsere Produkt Original Produkte sind. Wir möchten Sie bitten, Ihr Anliegen an unseren Kundenservice weiter zu geben unter info@parfumgroup.de. Sicherlich werden wir gemeinsam hierfür eine Lösung finden. Vielen Dank Ihr ParfumGroup Team
Super,super
20 December 2022
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