Park Cameras Reviews 17,938

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 1,489 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable staff who make interactions pleasant and efficient. Many reviewers are impressed with the quality of products, often finding items in better condition than described, sometimes even appearing brand new. The delivery service is frequently mentioned as quick and reliable, with many orders arriving the very next day, well-packaged and secure. People also appreciate the competitive pricing, often finding deals significantly better than other retailers. However, some customers experienced issues with delivery not meeting the promised timeframe, despite ordering for next-day arrival. A few others also felt that a product they received was unfit for its intended purpose, leading to dissatisfaction with the purchase.

What people talk about most

Product

Clients share positive opinions on product, often praising the immaculate condition of used items, with some... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, fast, and... See more

Price

Reviewers mention positive feedback about price, consistently finding competitive rates and excellent value.... See more

Quality

People report positive experiences with quality, often describing items as brand new, immaculate, or in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Rated 5 out of 5 stars

I really can’t speak highly enough about the service I have received from Park Cameras. I wasn’t completely sure which lens I needed, so I emailed for advice and I got an immediate and very helpful re... See more

Rated 5 out of 5 stars

Absolutely amazing quick delivery. I was due to go away to take shots at bird reserves in Somerset and 3 days before my cameras shutter curtain gave up. The Canon 90d that I ordered was packed and sen... See more

Company replied

Rated 5 out of 5 stars

Really pleased with my purchase of a second hand camera lens which was in excellent condition. Delivery was quick. Before purchasing I asked for some advise via email and promptly received a reply. Pa... See more

Company replied


Company details

  1. #4 of 40 best companies in Photography shop
  2. #2 of 14 best companies in Binoculars shop
  3. #2 of 37 best companies in Camera shop
  4. #3 of 69 best companies in Electronics Company
  5. #1 of 14 best companies in Photo lab
  6. #1 of 8 best companies in Telescope Shop

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18k reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service Toby.

Traded a quantity of Canon gear for Panasonic G9 Mk2 and Pan Leica 100-400 lens. Served by Toby who made the whole experience pleasurable with his knowledge and eagerness to help. Great job Toby. Thanks

16 May 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for taking the time to leave us a review :-)
I will pass on your kind comments to Toby.
Michael & Burgess Hill team.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Great communication all the way through the quotation stage up to the payment stage of selling my camera bodies to them. Also a slightly better quote than their competition which they stuck to.

15 May 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

No issues selling to Park Cameras

Awaiting final payout on selling my lens but the process so far has been easy and fair and I have no concerns. A good way to sell unwanted equipment at a reasonable price. Thank you.

15 May 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review, it is much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great company and fantastic service

I traded in my camera equipment with Park Cameras, and the final amount offered was very fair and not too far off the original quote provided. They kept me updated throughout the entire process and completed the transaction within the stated timeline.

I’ve bought all of my camera kit from them over the years, and I’ve always found their prices competitive and their support team extremely helpful.

I would highly recommend this company.

14 May 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Thanks for the review and feedback, it is very much appreciated.
Chris & Used team.

Rated 5 out of 5 stars

Great speedy service

Great speedy service, good contact from them regarding delivery.
Amazing prices too compared to Amazon they were significantly cheaper for what I bought.

7 April 2026
Park Cameras logo

Reply from Park Cameras

Hello Donna

Thank you for the lovely review.
Have a nice day

Gosia and CC Team

Rated 5 out of 5 stars

I ordered a second hand macro lens from…

I ordered a second hand macro lens from Park Cameras, partly because the lens was out of stock elsewhere. However it turned out to be a good decision. The service was fast and the lens seems in perfect condition. I have used the lens with excellent results so far and no problems

11 May 2026
Park Cameras logo

Reply from Park Cameras

Hello
It’s great to hear about the service you received, thanks for taking the time to leave us a review and we look forward to hopefully helping again in the future.

Park Cameras Team

Rated 5 out of 5 stars

Excellent prompt service

Ordered at round about 4pm. Packed and dispatched by 5pm
Arrived by courier at 10.15 the next morning and I opted for the 3 working days free delivery.
Excellent service.

11 May 2026
Park Cameras logo

Reply from Park Cameras

Hello Graeme

Thank you for the lovely review.

Gosia and CC Team

Rated 5 out of 5 stars

Great company

Have used Park Cameras for a long time both at their store in Sussex and online.
Always very professional and helpful and very pleased with purchases.

1 May 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Hello Elizabeth
It’s great to hear about the service you received, thanks for taking the time to leave us a review and we look forward to hopefully helping again in the future.

Gosia and CC Team

Rated 5 out of 5 stars

I purchased an ASI 533 MC pro camera…

I purchased an ASI 533 MC pro camera through Park Cameras, item is great, delivered quickly, customer service was brilliant, and price was very compedative,
A+ park cameras.

20 April 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Hello Christopher

Thank you for the lovely review.
Have a nice day .

Gosia and CC Team

Rated 5 out of 5 stars

Excellent

A small item (hex keys for Peak Design tripod adjustment) was readily available and delivery was as speedy as it was possible to be. Excellent.

5 May 2026
Park Cameras logo

Reply from Park Cameras

Hello Rob
It’s great to hear about the service you received, thanks for taking the time to leave us a review and we look forward to hopefully helping again in the future.

Gosia and CC Team

Rated 5 out of 5 stars

Easy transaction

Easy transaction, prompt delivery.

11 May 2026
Park Cameras logo

Reply from Park Cameras

Hello Mark

Thank you for leaving us nice review.
We are looking forward to help you in the future.

Park Cameras Team

Rated 5 out of 5 stars

Lovely little camera

I have set it up ready to use when we are away, it was hard to do because the instructions are so small.
Otherwise it is very easy to use.

11 May 2026
Park Cameras logo

Reply from Park Cameras

Hello Brian

We are happy to hear your are enjoying your new camera.
Have a nice day.

Gosia and CC Team

Rated 5 out of 5 stars

Great service

Good came next day, well packaged and better than expected, will use again highly recommended

Thank you Park Cameras

4 May 2026
Park Cameras logo

Reply from Park Cameras

Hello Steve

Thank you for your review.
Have a nice day.

Gosia and CC Team

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