Parkfield Supplies Reviews 

1,212
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and thoughtful design of the products, finding them comfortable, well-made, and exactly as described. Many people appreciate the reasonable pricing, noting the competitive cost for the value received, alongside good communication and helpful resolutions for order issues. However, some customers experienced significant delays with delivery, often finding tracking information unhelpful or non-existent. A few people also noted that products took a long time to arrive, sometimes appearing to be dropshipped from China, which occasionally led to concerns about product origin. Additionally, some reviewers were dissatisfied with product quality, citing cheap plastic materials, misleading photos, or receiving incorrect items that did not meet their expectations for durability or protection.

What people talk about most

Product

People report positive experiences with product quality, often describing items as well-made, high-quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as well-made, high... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick delivery... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences such as... See more

Price

Customers had positive experiences with price, often describing it as reasonable and fair for the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Rainbow steel mesh band is much more comfortable than the silicone band provided with Samsung Smart Watch. However, a small instruction sheet in the pkge would've helped as it was very magnetic.

Rated 5 out of 5 stars

Even though the product was coming from out of the U. S. the supplier made updates about shipping with me by emails. I definitely think the price is reasonable since the phone case is good quality. Af... See more

Rated 5 out of 5 stars

This is my frst time getting ,a case from parkfield supplier ,i purchased it is gift to my wife and 100% satisfied. I was order rong size but they change right size with out return wrong c... See more

Rated 5 out of 5 stars

Great communication throughout, and the product (woven strap for pixel watch) is just what I needed! Ordinary straps cause eczema around my wrist, but the breathability of this product has returned... See more


Company details

  1. Mobile Phone Accessory Shop

Written by the company

A carefully curated selection of bands, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 41% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.4

All reviews

(1,212)

156 reviews in the last 12 months

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Rated 1 out of 5 stars

Never received my order.

7 October 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Tess,

Thanks for your review :)

Our customer service team has been in contact with you directly about this issue already, your order has been delivered, and a discount has been applied for the inconvenience.

Please accept my apologies for the late arrival of your package. It did take a lot longer to arrive than we would expect.

If there's anything else you need, please don't hesitate to reach out :)

Thanks!
Sara

Rated 4 out of 5 stars

So far I really like the wallet

So far I really like the wallet. I wish the phone detached for pictures as the wallet can get in the way of the lens if you are not careful. I do like that the cash and wallet side stays shut because of the magnets when using the camera. The other comment I have is don’t order it if you are expecting it quickly, as the phrase “slow boat from china” actually fits here. My order took 3 weeks and the tracking software really didn’t work. Had it not been for the regular updates from Parkfield saying it was on the way, I may have cancelled. But I’m glad I waited as I do like it.

26 September 2023
Unprompted review
Rated 1 out of 5 stars

Beware

Poor quality phone case. No protection for screen
Made in China. Tried to initiate return process but no reaction from company.
Update 17 Sept.: Refund has now been issued. Thank you.

13 September 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

Thank you for taking the time to share your feedback. I've looked into this and can see your initial messages were sent to our spam folder which is why it took longer than usual for us to reply, apologies for this.

You did order a case without a screen protector but we do offer models that come with built in screen protectors - I've asked a colleague to send some examples to you, as you may find these are more suitable

If there's anything else we can help you with please contact us :)

Thanks
Sara

Rated 5 out of 5 stars

Great Products and Excellent Customer Service…

Parkfield customer service people were very responsive to my problem attaching my watch to the nylon bands I ordered. They graciously allowed me to exchange the bands I bought for mesh bands that I knew were easy to attach. I love the company's products and the service when I had a problem was outstanding.

8 September 2023
Unprompted review
Rated 1 out of 5 stars

Took too long to get

Took too long to get. Excellent product.

15 August 2023
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Gary,

Thanks for leaving your feedback :)

Upon checking your order I can see that it was delivered within the stated timeframe although it did take a few days longer than we would have liked.

I'm glad to hear you like the product but as a gesture of goodwill we've applied a 10% discount to your order

If there's anything else we can do please reach out - hello@parkfieldsupplies.com

Thanks
Sara

Rated 5 out of 5 stars

Fantastic iWatch band!

Great product and was exactly as shown and described. Band is high quality, good weight, well constructed and I was able to remove links with the tools provided. I get so many compliments on how striking my watch is. Love it!

16 July 2023
Unprompted review
Rated 5 out of 5 stars

Always love my purchases

Always love my purchases.

The iPhone cover in gold is what I’ve been needing. Don’t get why Apple only does rose gold. Thanks Parkfield.

1 July 2023
Unprompted review
Rated 2 out of 5 stars

Receipt of the item takes too long

It takes too long to receive a delivery, and when questioned about why it it taking so long, and where the item is in the delivery process, Parkfield provides no good answer. I expected the delivery to take less than a week, but it turned out it was closer to a month to receive the 2 items.
On the other hand, the items ordered were of decent quality, and appear to be exactly what the company stated they would be. I especially like the fact that the Apple Magnetic Charger will connect and recharge the phone through the case, rather than having to remove the phone from the case to attach it to the magnetic charger for nightly recharging. Despite the unexpected delay, I would order other products from Parkfield Supplies in the future, since tge item itself appears to be exactly what was advertised and of very good quality.

28 June 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Customer Service and Products

My phone case went missing in the mail so queried it when I didn’t receive it.

I received a response within 24 hours offering me a replacement and they resent immediately.

Fantastic customer service and would highly recommend and they will now be my go to when requiring these products. 😊

29 June 2023
Unprompted review

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