Parkfield Supplies Reviews 

1,211
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality and thoughtful design of the products, finding them comfortable, well-made, and exactly as described. Many people appreciate the reasonable pricing, noting the competitive cost for the value received, alongside good communication and helpful resolutions for order issues. However, some customers experienced significant delays with delivery, often finding tracking information unhelpful or non-existent. A few people also noted that products took a long time to arrive, sometimes appearing to be dropshipped from China, which occasionally led to concerns about product origin. Additionally, some reviewers were dissatisfied with product quality, citing cheap plastic materials, misleading photos, or receiving incorrect items that did not meet their expectations for durability or protection.

What people talk about most

Product

People report positive experiences with product quality, often describing items as well-made, high-quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as well-made, high... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising quick delivery... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences such as... See more

Price

Customers had positive experiences with price, often describing it as reasonable and fair for the quality... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Rainbow steel mesh band is much more comfortable than the silicone band provided with Samsung Smart Watch. However, a small instruction sheet in the pkge would've helped as it was very magnetic.

Rated 5 out of 5 stars

Even though the product was coming from out of the U. S. the supplier made updates about shipping with me by emails. I definitely think the price is reasonable since the phone case is good quality. Af... See more

Rated 5 out of 5 stars

This is my frst time getting ,a case from parkfield supplier ,i purchased it is gift to my wife and 100% satisfied. I was order rong size but they change right size with out return wrong c... See more

Rated 5 out of 5 stars

Great communication throughout, and the product (woven strap for pixel watch) is just what I needed! Ordinary straps cause eczema around my wrist, but the breathability of this product has returned... See more


Company details

  1. Mobile Phone Accessory Shop

Written by the company

A carefully curated selection of bands, cases and accessories for your Apple Watch, Airpods, iPhone or Samsung device


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 43% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,211)

157 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phone wallet

The cover is such a soft leather. Love that it has six slots for drivers license. It was delivered in a timely fashion. The leather is high quality. Would recommend it to anyone

7 February 2025
Unprompted review
Rated 2 out of 5 stars

Cheap and very thin

Cheap and very thin. Poor quality poorly fitting to Apple ultra watch very disappointing as I want a pink strap.i would not recommend these straps. I’ve asked to give more information so the company know I’m a real person.order number #32035.i am allow my opinion the straps are cheap plastic very poor quality.

28 January 2025
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Kerry,

Thanks for your honest feedback :)

I'm sorry to hear you're not satisfied with the product you received. Our customer service team has tried to get in touch with you to get this resolved but we've not had any responses.

Please reach out - hello@parkfieldsupplies.com - so we can make this right.

Thanks
Sara

Rated 3 out of 5 stars

The phone wallet worked as expected

The phone wallet worked as expected. It allowed my phone to charge using MagSafe which is why I purchase it.
I guess it was not what I wanted as the phone did not come out of the wallet. I was looking for something a little different.
I also had the wallet show discoloration after a couple weeks. The far started to yellow.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

I really liked the camera lens…

I really liked the camera lens protectors, as they look good on my wife's phone, they match with the color and are made out of H9 scratch resistant glass and not plastic as many other cheap companies. I love the variety of items and the prices are reasonable. I would highly recommend this products and will definitely be purchasing more in the future.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary customer service

Exemplary customer service . Excellent item . Fairly priced .
Company dispatched item However on delivery the parcel was left in a place were it was misplaced . For 2 weeks.

22 November 2024
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. They "lost" my last package before USPS could even pick it up. Two weeks later they "shipped a new one" with the same exact tracking number as the lost item

29 September 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Chris,

Thanks for your review.

I've looked into this for you. Your first package was lost by USPS, you requested a refund which was applied to your order in full.

Having reviewed the communication you had with our customer service team, there was no mention of a replacement being shipped out (from either ourselves or you). You requested a refund which processed.

We have tried to get in touch with you unsuccessfully so please reach out if there's anything else we can do for you.

We're here for you and happy to help :)

Thanks
Sara

Rated 5 out of 5 stars

Best Magnetic Case

After 3 years, I had to replace my case. So glad it's still available because it mounts magnetically to my dash mount in the perfect place for navigation, etc. Love the camera cover and the fold out ring stand. Great color selection.

15 July 2024
Unprompted review
Rated 1 out of 5 stars

The company have not responded to 4…

The company have not responded to 4 emails requesting a return and refund. Neither have they responded to a dispute raised with PayPay - I do not trust this company and would not recommend anybody to buy anything from them.
2 days after my post the company reponded to my emails and satisfactorily resolved my issue.

20 May 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Christine,

Thanks for sharing your feedback

We've looked into this, your emails were unfortunately being categorised as SPAM by google which is why we did not receive and respond to them in a timely fashion.

Please accept our apologies for this, I can see that once we were aware of the issue we did get in contact to refund you in full

If there's anything else we can do for you please don't hesitate to get in touch - hello@parkfieldsupplies.co.uk

Thanks
Sara

Rated 3 out of 5 stars

bad quality …

i love the cases and style I just bought a case from here the one that flips down on the back for cards Iv only dropped it once but the case broke abit and I payed £30 for the case but it was on a discount it should of been around £60 it's good style and uses but not good quality I have only had it for a few months

25 May 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

Thanks for sharing your feedback

We're unable to find any order on our system under your name and our request for contact information via Trust Pilot has been ignored.

Please get in touch with us at hello@parkfieldsupplies.co.uk so we can investigate and get this problem resolved for you as soon as possible :)

Thanks
Sara

Rated 3 out of 5 stars

A not initially happy experience resolved.

I ordered a Diamond Tempered Protective Watch Cover from this company on 10th May paying £16.99. Despite an additional £3.95 charge for postage / packing, when the item arrived a week later, I thought the packaging to be woefully inadequate - a one layer bubble wrapped envelope and no box. Upon opening the envelope, the item was damaged, and is no use to me whatsoever. I have sent Parkfield Supplies 4 emails asking them to contact me with details of how I can return the item, and obtain a full refund of the monies paid. I’ve heard nothing. In the most recent one sent yesterday evening, I informed them that unless they made contact with me, I would be putting a negative review on this forum, and reporting them to Trading Standards. Still nothing, so let’s see if this galvanises them into doing the right thing, communicating with me, and refunding my money.

Update: As a direct result of the above post, Parkfield supplies have been in contact with me, have apologised and refunded me.

17 May 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Sue,

Thanks for sharing your feedback

Please accept my apologies for the experience you've had.

Your emails were unfortunately being categorised as SPAM by google which is why we did not receive and respond to them in a timely fashion.

I can see that since you provided your contact details here on Trust Pilot, one of the team has been in touch to refund your order in full

If there's anything else you need help with please don't hesitate to get in touch - hello@parkfieldsupplies.co.uk (we've added your email address to the safe senders list now so hopefully it should find its way to us as normal!)

Thanks
Sara

Rated 1 out of 5 stars

Beware of extra items being added and charged

I ordered 2 phone cases and an extra was added and charged after I had completed my order despite clicking "decline offer" I emailed customer services immediately, within 2 minutes. I received a reply stating the order had already been sent to the fulfilment team. I have been charged an extra $48 for a case I have no use for.
Be very careful ordering through this website.

3 April 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi Emily,

Thanks for your feedback :)

I've looked into this for you, you declined the second offer but accepted the first which is why the additional case was added to your order.

As it appears this was an error, we've gone ahead and refunded that additional product for you in full :)

I hope this resolves the issue but if you have any further queries please don't hesitate to get in touch - hello@parkfieldsupplies-au.com

Thanks
Sara

Rated 5 out of 5 stars

I Highly Recommend

This is the third time ordering from this company and I have found the quality to be excellent, the communication to be excellent and the shipping time reasonable. Would order again and highly recommend.

29 March 2024
Unprompted review
Rated 2 out of 5 stars

Got an email saying thanks for buying one of our products but I brought TWO

Got an email saying thank you for buying ONE of our products but I brought TWO 😡 There is no ph number to contact you , I'm pissed !!!

19 March 2024
Unprompted review
Parkfield Supplies logo

Reply from Parkfield Supplies

Hi there,

Thanks for your comments :)

I've looked into this for you, your order was indeed for two items. One was shipped out before the other which is why you received an email saying one product was on its way.

Apologies if this was confusing, any other help you need please do get in touch - hello@parkfieldsupplies-au.com

Thanks
Sara

Rated 5 out of 5 stars

The quality was very important to me

The quality was very important to me, as I'd rather pay a little more for good quality.
Parkfield kept me informed of the product until in arrived at my door.
Will do business again in the future.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Privacy screen protectors work well

They said 5-15 working days for delivery and my order turned up after about 2 weeks. The polarising screen protector was the same to fit as any other smartphone screen, so a bit fiddly but doable yourself. The polarising technology for privacy from people beside you works pretty well, although I now need a slightly higher screen brightness for normal use.

1 September 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look