Park Holidays UK Reviews 

3,640
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 450 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for being very friendly, helpful, and obliging, often describing them as kind and considerate. Many people highlight the overall positive holiday experiences, noting that parks are generally clean, well-maintained, and offer comfortable, spacious accommodations. Reviewers frequently enjoy the value of their holidays and appreciate the excellent facilities, including lovely pools and dog-friendly areas, making their stays enjoyable and relaxing. However, some customers also noted issues with the quality of facilities and accommodation, such as poor cleaning standards, unpleasant smells, or broken fixtures. A few other people also felt that certain locations had drawbacks, including busy roads, poor internet, or being too remote. Additionally, some reviewers were not happy with specific aspects of the facilities, like average food quality in restaurants or missing/faulty items in their units.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Facilities

Customers consistently note ambiguous experiences with facilities, with many praising the cleanliness and... See more

Location

People report ambiguous experiences with location, with many praising sites for their proximity to beaches,... See more

Holidays

Consumers find holidays to be positive, with many reviewers expressing satisfaction and planning future... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers expressing dissatisfaction with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Excellent caravan.Enjoyed our latest stay at Golden Sands but this one was spoiled by residents of Dawlish Warren taking a short cut through the parkbehind our cararavan bedroom from 5.30am each day... See more

Rated 4 out of 5 stars

Hopton Park was a lovely park and the staff were very friendly and helpful. The activities were ok and the caravan itself was very clean and tidy apart from the decking area which was grubby and full... See more

Rated 4 out of 5 stars

We booked a lodge for our stay. It has everything you could possibly need, dishwasher, washing machine, oven, microwave etc. We had a 3 bedroom lodge & as well a huge tv in the lounge there were tvs... See more

Rated 4 out of 5 stars

We stayed at Pevensey bay..but the smaller site next door called the Bay...quieter than actual park side and felt more private....nevertheless it was close to beach and was able to use the facilities... See more


Company details

  1. Holiday park

Written by the company

With more than 50 holiday parks spread across the UK, Park Holidays UK has got you covered for an amazing getaway. Our parks are situated in breathtaking locations, offering the perfect blend of natural beauty and convenience. From top-notch facilities to exciting entertainment options, we have everything you need for a fantastic family holiday or a dreamy holiday home. Come and experience the best of what Park Holidays UK has to offer!


Contact info

4.2

Great

TrustScore 4 out of 5

4k reviews

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No recent history of asking for reviews

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4.2

All reviews

(3,640)

794 reviews in the last 12 months

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Rated 5 out of 5 stars

Loved my stay at Chichester Lakeside…

Loved my stay at Chichester Lakeside with my small dog. Nice clean park and caravan. I had one small niggle which I shared with staff during my stay and that was there was no gate on the decking. I assumed that a pet friendly caravan would have had fully enclosed decking. Apart from that, I was very happy with everything. The staff I spoke to were very friendly and helpful and I have already made another booking.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely site

Lovely site, excellent caravan, clean and well positioned.
Location was good to explore area.
Those staff we met or came accross we friendly and pleasant.

24 July 2026
Unprompted review
Rated 3 out of 5 stars

Have been going to Trevella holiday park for 9 years

Have been going to Trevella holiday park for a number of years now, we have a touring caravan & always book a premium pitch. We were told that the pitches had been revamped this year. Not much of a revamp though, new gravel on awning space which is far too big & very hard to walk on even with a good ground sheet down. Still big potholes on edge of pitches, lucky no rain so didn’t get flooded out as on previous years. The bottom shower block needs upgrading not changed in 9 years. Cold showers which I & others reported more than once. Boiler had been switched off & didn’t know how to set it going again. Then they were too hot not able to stand under them, far too hot for children. The food from take a way is terrible & some not edible. I have a disabled husband, used to be able to book a pitch for a small fee before it changed hands. I do ask for pitch on lower level near to the shower block because of medical reasons but no guarantee. Don’t know why this is not possible as other places we stay have always been able to reserve a pitch. Only allowed to book 2 weeks at a time, yet head office says you can book 3 weeks. Bad communication with head office & Trevella.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Dovercourt holiday park

Stayed at Harwich site and the reception staff were very helpful.
We have had issues in the past but on this occasion the staff went above and beyond to accommodate our requests.
So much so it was one of our best stays at this park.
We booked directly with the site instead of through the reservation site as we had a few questions and requests .
The lady who did the booking was so helpful we booked without hesitation.

15 June 2026
Unprompted review
Rated 5 out of 5 stars

Lovely,site very clean and well…

Lovely,site very clean and well maintained the staff were really friendly and approachable.food and drinks were expensive £9 for a large glass of wine could buy a bottle in the shop from £10 the caravan we had was immaculate and had everything you'd need will definitely be returning at some point .

4 July 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous park

Fabulous park, calm and friendly. Next to the beach so we had a fantastic time. The Lodge was the best we've tried. We've already booked for next year.

25 May 2026
Unprompted review
Rated 5 out of 5 stars

Our second Park Holiday

This is our second Park Holiday. Pakefield is a nice site, with easy access to the beach and walks to Lowestoft and Kessingland (good pub). The caravan was clean and comfortable and staff on reception were very friendly and helpful. Nice swimming pool.

13 July 2026
Unprompted review
Rated 4 out of 5 stars

The site location was good

The site location was good. Facilities on the site also suitable for our two young grandchildren.
The caravan was a good standard and comfortable.

27 July 2026
Unprompted review
Rated 5 out of 5 stars

Lovely clean caravan with everything…

Lovely clean caravan with everything you need. It’s well situated for the beach and bus routes. I had a lovely peaceful stay and the most important thing for me was that dogs were accepted and there was no charge for them. It made me feel extra respectful of the caravan I stayed in as I really appreciated that.

2 March 2026
Unprompted review
Rated 4 out of 5 stars

We come every year and will be back…

We come every year and will be back again in October.The staff are great although we dont always enjoy the entertainment.The only downfall is it is hilly and i have mobility problems,and when we came in may we were next to a building merchant.Cant wait to see you all again

11 May 2026
Unprompted review
Rated 5 out of 5 stars

We hired three chalets three family's …

We hired three chalets three family's great chalets ,great hoilday site, all 6 children had great time and us done lots things on campsite, staff great, nice in club end day, 15 mnis drive to beach all tried go there again 😀

31 July 2026
Unprompted review
Rated 3 out of 5 stars

Park was clean/but nothing to do.

The caravan itself was nice, although we did have to ask for essential items ie-frying pan, jug etc for cooking these were brought to us really quickly after we asked.
The caravan park itself is lovely and clean although my 9 year old with high functioning needs got bored very quickly the park is very small and not big enough for a handful of children, there wasn’t much for him to do unless we wanted to pay more. We payed £10 for him to attend the doughnut party which in all honestly was not worth paying £10 for when we could have done this ourselves for half the price, he was waiting around constantly and wasn’t even allowed to decorate it himself it was the entertainment team who did it.
There was no-where I could take the children outside of the camp as I don’t drive and the roads are not safe to walk on ( no paths) when waiting for entertainment etc it was always late so again we was waiting around. We had our shoes stolen from outside the caravan ( we left them there for 15mins as they were wet and very grassy) when I told the reception staff they just shrugged it off.
The car had eggs thrown at it throughout the night so we spent a good amount of time cleaning that the next day.
We walked around to look at the duck pond and got told by someone to move away as we shouldn’t be there?
The swimming pool was lovely the only thing the kids actually enjoyed.

24 July 2026
Unprompted review
Rated 5 out of 5 stars

Rye Harbour Holiday Park is an absolute…

Rye Harbour Holiday Park is an absolute gem of a location, uniquely positioned right on the edge of a stunning, expansive landscape. Having the peace and tranquillity of the coast mixed with the relaxed park atmosphere makes for a highly memorable getaway

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Stay at Carlton Meres Suffolk

Our first stay at Carlton Meres and we loved it. We chose a lodge to stay in and were very impressed, not only with how big it was but the cleanliness was exceptional. Little extras were included like a box of cleaning essentials - washing up liquid, cloth, dishwasher tablets, bin bags which was really thoughtful.
The bed was so comfortable we slept for hours each night - even better than at home.
The park itself is very clean and tidy with a fishing lake which was really nice to have a walk around in the evening.
We loved our holiday so much we booked to stay again before we left.

22 June 2026
Unprompted review

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