Park With Ease  Reviews 

174
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the on-site payment machines were broken or failed to accept cash and card options, forcing them to navigate an unreliable online platform. Many people expressed deep frustration after receiving unexpected parking fines and collection agency bills long after their visits without receiving any prior warning letters. However, some customers also noted that their disputed penalty charges were eventually reduced or completely removed after successfully appealing to customer support. A few reviewers mentioned that standard parking fees were initially straightforward and acceptable before technical glitches and system errors caused severe complications.

What people talk about most

Payment

Customers consistently note negative experiences with payment, frequently reporting that broken machines or... See more

Price

People report negative experiences with price, expressing frustration over unexpected overcharges and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

The machines weren't working, there was no signal to pay online. I was there for less than half an hour and moved my car as I didn't want a fine. They sent one anyway. I explained what happened and t... See more

Rated 1 out of 5 stars

You’re forced to use this company’s awful website to pay for parking — there’s no other option. It’s so badly designed it feels deliberate, as if they profit more from fines than from actual parki... See more

Rated 1 out of 5 stars

Please don't use any of these car parks as the machines are usually not working ie not tacking cash or having no card payment available leaving you having to pay online which is easy to forget and res... See more

Rated 1 out of 5 stars

They sent me a bill for prking when I was at work 15 miles away and my car ws with me. They refuse to show decent images of my car or my number plate so I am looking forward to meeeting them in court... See more


Company details

Written by the company

Park With Ease provide car park management systems throughout the U.K to tourism, heritage and rural car parks


Contact info

1.3

Bad

TrustScore 1.5 out of 5

174 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(174)

25 reviews in the last 12 months

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Rated 2 out of 5 stars

Maybe this is the right place

Maybe this is the right place. Why should we have to fork out for blue badges, aren’t disabled punished enough? I was told by someone at fife council it cost nothing. That’s a joke. I suppose it will be about forty pounds in three years. More money for the council I presume, who do t really do much else.

20 May 2024
Unprompted review
Park With Ease  logo

Reply from Park With Ease

Hi Park With Ease management car parks for private landowners (not councils) and display clear signage as to whether blue badge holders receive free parking.

Rated 1 out of 5 stars

Absolutely atrocious

Absolutely atrocious. Sent me a PCN for Grizedale (wherever that is) with a picture of a BMW with Reg No. D68CDX stating that car was parked there on 16/03/24.
I know nothing about this car and it definitely isn't regiatered to me. Checked .GOV.UK site and the said car has no details on MOT side of things and tax was due on 30th March 2001. That car is also registered as a 1987 Ford 2792cc as below
GOV.UKCheck if a vehicle is taxed and has an MOT
Vehicle Tax and MOT status results D68 CDX
✗ Untaxed Vehicle D68CDX is not Taxed
Tax due: 30 March 2001
Incorrect tax status?
MOT
No details held by DVLA No details held by DVLA for vehicle D68CDX
Incorrect MOT status?
WarningIf you've just bought this vehicle the tax or SORN doesn't come with it. You'll need to tax it before driving it.
Vehicle Details
Vehicle make FORD
Date of first registration April 1987
Year of manufacture 1987
Cylinder capacity 2792 cc
CO₂ emissions Not available
Fuel type PETROL
Euro status Not available
Real Driving Emissions (RDE) Not available
Export marker No
Vehicle status Untaxed
Vehicle colour GREY
Vehicle type approval Not available
Wheelplan 2 AXLE RIGID BODY
Revenue weight Not available
Date of last V5C (logbook) issued 28 February 2001
What I want to know is, where did they get my details to send the PCN to? Something is very wrong with this company, who are registered with companies house as a Manufacturer of computers and peripheral equipment, nothing to do with parking at all. Something is screaming SCAM at me, so will be looking into this further and involving police, DVLA and the traffic commisioner

2 May 2024
Unprompted review
Rated 1 out of 5 stars

Read This

This is not a company that serves customers, so it’s a bit weird it’s here on Trust Pilot. Anyway, the business is filed with companies house as being in the business of computer peripherals. Maybe it’s those hidden cameras they have installed to spy on people so they can pilfer their money. Sorry, I digress. The good news is, the balance sheet looks pitiful, and the director has apparently earned less than the average UK wage, so taking people’s money clearly isn’t paying. There’s also only five people listed as working in the business, who between them probably can’t count to ten, so this will be the reason they don’t respond: writing emails needs a basic education. On the other hand, they might be ashamed of themselves and don’t have the guts to speak up.

30 April 2024
Unprompted review
Rated 4 out of 5 stars

Payment charged twice…

Tried to pay for parking my Apple Pay declined so I tried again with success, later that day I noticed both payments had processed, I emailed the company via their customer complaint section was emailed back within hours and i provided proof if both payments on the same day and received a full refund. Was worried after reading some reviews on here but can only say my experience was fine and they kept me updated with what was happening and the refund was fast.

20 April 2024
Unprompted review
Park With Ease  logo

Reply from Park With Ease

Thanks for sharing your positive review. We're sorry you had an issue with making payment, but this does occasionally happen in poor signal area's Glad are customer service team was able to resolve promptly for you

Rated 1 out of 5 stars

Awful money-grabbing bullies

We parked at the China Museum in Ironbridge last year. The machine was covered up, so we could not pay. Our appeal failed and we’re now being threatened with bailiffs. We now have to pay £130!!! This lot are bullies. It is so unfair that they can treat law-abiding people like this and there’s nothing we can do. It makes me sick!

18 April 2024
Unprompted review
Rated 1 out of 5 stars

Absolutely terrible company

Absolutely terrible company. They incorrectly issued me with a fine. One member of staff reviewed the evidence that I sent and agreed in writing that the fine was issued in error and he requested to his manager that the fine should be cancelled. Since then, noone has replied to any of my emails and they wont answer the phone to me either. It is extremely upsetting and distressing as I am financially out of pocket even when I have it in writing from them that the fine was issued incorrectly. They are rude and they don't care about me or the impact that this has had on me, financially and mentally. Do not use this company, you'll probably regret it if you do.

4 April 2024
Unprompted review
Rated 1 out of 5 stars

Visited Attenborough on 26 January…

Visited Attenborough on 26 January 2023,payment machines out of order,went home accessed their site and have proof that no outstanding charges for this registration.14 days later received a parking fine their system is not used friendly so paid the £35. their system said not gone through, tried again and it was taken,proof from bank statement. Today received a non payment of fine. Is this company making by a fortune out of honest people . I am also extremely unhappy with Attenborough who have allowed this unscrupulous company to operate in this way. We are fairly at ease with online payments but this company is discriminating against people who do not have internet or help.

26 January 2024
Unprompted review
Rated 1 out of 5 stars

Got a parking notice for £25

Got a parking notice for £25 from PWE. The machine had not been working for weeks according to staff at the reception (Betteshanger Country Park) and there was no redirection in the car park to the other machine about 100 yards away!
I reluctantly chose to pay the notice, however their website said there was a problem with the payment and it had been declined. I was tempted to try again but waited a while and checked my bank account. It HAD been charged the £25! Just another tactic to suck as much cash out of the responsible motorist as possible while appearing to be on the right side of the law. (Incidentally, PWE are not legally entitled to issue fines - just notices to pay)

30 January 2024
Unprompted review
Rated 1 out of 5 stars

Just started getting tickets even…

Just started getting tickets even though I've paid for parking at Berry Head. I go to pay on way out as I have been doing and has started to say didn't pick up numerate, are you arriving or leaving, so all I can do is give a good guess, and now I've received 2 tickets in the last 2 days and will no doubt get more as I have gone there to walk dog. Seems like a scam to me, could be just a fault, but if you can't ring them I'm a bit suspicious. Not happy about this and might have to take this further if you keep sending me these fines which are unjustified

17 January 2024
Unprompted review
Rated 1 out of 5 stars

Paid car park fee and received a fine…

Paid car park fee and received a fine notice.

Attenborough Nature Reserve.
Arrived, checked whether my wife's disability made difference, it did not. Tried to pay by Apple Pay, could not, paid by cash. Got back to car within time period. Received fine notice - appealed got rejected. Will see them in court if necessary -same as all other entries on this website.

5 January - I got e mails from them on 23/12 and 24/12 after 20.00, since I found this intrusive and up setting I decided to pay the unwarranted £35 fine. This meant that the independent appeal authority would not investigate my complaint - extraordinary how these parking companies can manipulate the system.

23 December 2023
Unprompted review
Rated 1 out of 5 stars

We went out for the day and the car…

We went out for the day and the car park we parked at was run by park with ease. Today we received a fixed penalty fine due to apparently not paying for a ticket. Lucky for us that we keep all I receipts just in case of situations like this. So we did pay for the parking and we have the receipt and have just put an appeal in. Though I suspect park with ease will probably still try and get the money even though we've paid and provided them with pictures of the receipt, there is no way I am paying when we have already paid for the parking.

19 November 2023
Unprompted review
Rated 1 out of 5 stars

Went to Grizedale forest on 9th Nov

Went to Grizedale forest on 9th Nov. First time I’d come across Parkwithease. Asked in the reception and the lady said you pay when you leave. Machine would not accept our registration number so being honest we paid cash into the machine for what we thought was the correct fee ( got a receipt, which unfortunately I’ve disposed of). Got a PCN yesterday £50 fine. Contacted Parkwithease and asked them to check and confirm they had received cash at 13.25. They say they cannot locate it and we must pay.
Absolute scam. Why do decent places like Grizedale use such out and out scammers. It does not make you want to return.

9 November 2023
Unprompted review
Rated 1 out of 5 stars

Not impressed at all

Not impressed at all. I paid for 47 hr parking online but when I double checked back I still owed !! It’s impossible to find out anything at all. So unuser friendly

17 November 2023
Unprompted review
Rated 1 out of 5 stars

They are Scammers

I am unable to find any Kisok or Parking Notice on site and got a ticket. Upon checking I found that they have installed signs and kisok in a corner which is not easily visible and rceived a ticket of 60£.
They are Scammers and nothing else !

29 October 2023
Unprompted review
Rated 1 out of 5 stars

Park here at your peril…

Have only used this parking firm acouple of times,certainly will not be using them again.I recently recieved a parking charge for £60 down to £ 35 if paid within a certain time.I paid my £8 fee,but no ticket as the machine had run out of paper seems to happen alot,running out of paper,silly as might seem I paid the fine as I was going away and just seemed the right thing to do.Reason for the issue was that I had parked in a permit holders car park,but they do not have any permit holders bays.They in my opinion are fraudulently obtaining money from people parking whom have paid their fee. I can see this by the past reviews.I have now appealed but are being ignored.I am not going to give up this fight,even if I have to go to their head office in Northwich,and stand infront of their car park to warn people what they are up to. They owe me £40 and I want it back. Please be aware all. Have emailed them a couple of times but no reponse.

23 September 2023
Unprompted review
Rated 1 out of 5 stars

False parking fine

Sent me a parking ticket for my vehicle being parked in Whinlatter Cumbria. At the alleged time I was actually parked 180 miles away in Hull at my place of work which is verified by CCTV. The picture they supplied was of a Mercedes & my car is a Peugeot, the number plate was not readable. They agreed it was a mistake that their machine misread my number plate(how this is possible I do not know)then 2 weeks later I get a further order stating court action will follow if not paid. They again agreed it was a mistake & I have heard nothing further. Everyone needs to be aware of this company’s incompetence

31 August 2023
Unprompted review
Rated 1 out of 5 stars

GY23HWB

On 25/9/23 we visited Dartmouth Castle & left our car there, safe in the knowledge that English Heritage Membership entitled us to park without paying.
Contrary to what these people say, there was no clear signage to the contrary at the Site. If there was I would not be writing this today.
We are diligent about parking & spent a lot on parking on our way round South Devon. We feel this fine is at best a Dirty Trick.

25 September 2023
Unprompted review
Park With Ease  logo

Reply from Park With Ease

Thank you for leaving your review. As we have started the site contains numerous signs with the terms and conditions both on entry and within the car park.

Rated 1 out of 5 stars

Parking with Ease most certainly not!

Parked at Betteshanger for the first time in August. Barriers both sides were raised; two ticket machines both had plastic bin bags covering them. I saw no other signs instructing how to pay so assumed that parking was free as it was start of school holidays. Weeks later I received a fine, £50 down to £25 if paid within certain amount of days. I paid as there was no telephone number only email address. I did send a message on their online form but had no response. A month later I received another fine for £50 for not paying the parking charge issued in August. I sent an email, not their online form, to say I’d paid. Response came asking for proof of payment, which I forwarded. Email came back saying payment had been received and invoice closed. I assume this tactic is to get vulnerable people to pay more.

2 August 2023
Unprompted review
Rated 1 out of 5 stars

Does not work

Added registration to park with ease app, still got two parking tickets when visiting Whinlatter car parks.
Avoid!!
Appeal sent - no response email

6 September 2023
Unprompted review

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