Very poor customer service, One items arrived damaged (another with a loose heavy duty staple that I didn't claim for) Emailed multiple times, the first with a response and then no further response... See more
Company replied
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Very poor customer service, One items arrived damaged (another with a loose heavy duty staple that I didn't claim for) Emailed multiple times, the first with a response and then no further response... See more
Company replied
The foreign finch food is sometimes hard to find on their site but worth the search. Amazon price £14.99 and Parrot essentials is half that + £3.99 postage so best to order several at one time. The... See more
Company replied
Great value. As a NI resident I find it really hard to find any decent online sellers who don't charge crazy amounts of money for shipping. Really pleased that Parrot Essentials stocks all the major b... See more
Company replied
Parrot Essentials - so pleased we 🦜🦜🦜🦜🦜 found you! An excellent company who are totally customer focussed and highly professional. Nothing is ever too much trouble to sort out. Great product... See more
Parrot Essentials (www.parrotessentials.co.uk) is your top destination when it comes to high quality parrot products that you and your parrot will surely love. Here at Parrot Essentials, we understand the needs of your pet as we are parrot owners ourselves. This is why we exhibit excellent quality in everything, ensuring that your parrot will get only the best. We are well-regarded as a trustworthy supplier that provides personalized service for parrot owners and their pets in a fast and convenient manner. At Parrot Essentials, you are guaranteed to have satisfaction, for we streamline top quality in all our products and services. In addition to our wide range of parrot products, we also run a parrot boarding hotel, which lets you make sure that your parrot is in great hands as you tend to a vacation or an emergency. We offer parrot toys which your pet can enjoy, nutritious parrot food that your parrot will love, sturdy cages to protect and keep your pet safe and many other parrot supplies. Most of the items on our wide range of products have been tried and tested by our own flock, so your parrot is sure to love them, too. We offer the complete package that will let you keep your parrot entertained, happy and healthy.
Unit 2 Princes Works, TW11 0RW, Teddington, United Kingdom
Replied to 66% of negative reviews
Typically replies within 24 hours
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Well the first time I found this shop and placed my first order well a big surprise when just 24 hours later my stuff turn up and the staff/owners are very polite if anyone wants fast delivery this is the place to shop and brilliant for the value for money 💰 so why not change were you probably pay more save money and go to parrot essentials for fast delivery and polite staff thank you parrot essentials why tri you will not be sorry go change now to parrot essentials there brilliant I will definitely recommend this place to anyone cheap and very reliable 😀 👍
Bought a dvd it's absolutely crap, very poor quality like a recording from the 60,s

Reply from Parrot Essentials
Fantastic experience. Always there to give advice. These people really know there birds and what there requirements are. Just received another order which came very quickly considering the coronavirus situation at the moment. Wouldn't go anywhere else.
Perfect customer service, great range of products.
I placed an order on the Sunday just over a week ago and mentioned my concern regarding my parrot who we had just discovered was female due to an egg being laid. I was very concerned because of things I had read about birds becoming egg bound.
Anguel phoned me early on Monday morning and was very helpful and put my mind at ease, answering questions and spending time talking to me about the situation.
I cannot even begin to put a value on this phone call. It put my mind at rest as he was able to directly answer my concerns and questions. Reading internet pages had left me making up all kinds of worries so being able to speak with someone put my mind at ease.
We discussed the bird's diet and Anguel said I could speak with him again about this in a couple of days once things had settled. We spoke for a good 15 minutes with great advice about moving my parrot to a better diet and ways to achieve this.
Thank you so much for your time. It was appreciated more than I can say.

Reply from Parrot Essentials
Very happy with my order. Next day delivery as described with a time-slot so I knew when it was coming. Great quality products that turned up too - will definitely be ordering from here again.
The products were just as expected and arrived very quickly. My budgies enjoyed the perch and the toys I got them immensely- I will definitely be buying products for them from parrot essentials again!
Excellent products and service. Good value and swift delivery.
Very fast delivery
Lovely thank you note inside and a little sample of bird food for my parrot.
Lots of choices for my cockatiel and all for good prices
Excellent company to deal with. Good quality products. Highly recommend. Bought a foraging ball for my lovebirds . Excellent.
Great products for all birds and fantastic customer care ! Thank you !
Excellent prices, massive range of items, good choice of delivery options. Everything received as stated.
Quick service, goods as described, very well packed, would recommend you .
Good quality bird feeder arrived within a couple of days
Ordered some Arcadia products, which although didn't arrive next day as advertised, were very reasonably priced and packaged to a high standard. There was a single part missing with my order but the problem was resolved quickly and easily thanks to the customer service over at Parrot Essentials. I'd certainly consider buying from them again and would happily recommend PE to anyone with a bird (parrots or not)!

Reply from Parrot Essentials
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