I was really excited to receive my order, but unfortunately it was a HUGE disappointment. For a bundle costing around £200, the quality was nowhere near what I expected. The picnic blanket look... See more
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I bought the wine cooler and tumbler for my DiL's birthday as she's an avid follower of Lucy on Insta. In her words, "I'm so chuffed with them, I've wanted them for ages." Lucy's personal approach to... See more
Partner in wine is one of my fave small businesses ever! I love to shop local and shop small and PIW never disappoint. The products are amazing and the personal customer service from Lucy is second... See more
Company replied
I absolutely love Partner in Wine! Their customer service is excellent and I have zero complaints. They go above and beyond to make partner in wine part of your every day life -- for example, they we... See more
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Company details
Written by the company
It's time to keep your fave wine the perfect temperature on-the-go with the Partner in Wine insulated wine bottle and wine tumbler. From posh park picnics in the spring and last-minute lazy beach trips in the summer to al-fresco dining in the autumn and sitting around a campfire in the winter, let your Partner in Wine be a part of your group . Sip, sit back and relax as she keeps your desired drink the perfect temp.
Contact info
United Kingdom
- info@partnerinwine.co.uk
- www.partnerinwine.co.uk
4.4
Excellent
277 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Customer Service is beyond 5*
Customer Service is beyond 5* I wanted one of these bottles last minute for a friends birthday gift. I messaged via Instagram asking if I could possibly have next day delivery, this wasn’t an issue. Less than 24hrs later I took receipt of my order. The packaging, bottle and design are beautiful.
22 January 2022
Unprompted review
Reply from Partner in Wine
Happy we were able to play a small part in your friend's birthday Sarah. Hope they loved it!
Partner in Wine is such an amazing…
Partner in Wine is such an amazing business and I will definitely be ordering again. I got the green tumbler for my boyfriend who works in the trade. PIW is for MEN TOO everybody! He loves it and means he can keep is tea hot in the morning when he's working outside. I will be ordering one for myself, more likely to contain savvy b mind you... thanks PIW x
12 January 2022
Unprompted review
Reply from Partner in Wine
You hit the nail on the head... the perfect gift for a tradesman ;) and a savvy b sounds like the perfect excuse to purchase one for yourself. Happy shopping Lucy!
Wonderful colours
Arrived in good time, well packed. The bottle and tumblers are beautiful, and the colours match wonderfully. I can't wait to open them properly on Christmas Day!
4 December 2021
Reply from Partner in Wine
Thanks so much for the review and have a lovely Christmas x
Great item and great communication
Great item and great communication! love it all. delivery was fab and v swift too thank you
22 November 2021
Reply from Partner in Wine
Glad to hear it Jemima and thanks for taking the time to leave a five-star review!
My favourite
I really can't complain. I've ordered twice from Partner in Wine and have had no bother. I have ordered for my friends and they have loved their tumblers. I was very impressed by the quality of the product. I will continue to order from them in the future.
13 November 2021
Reply from Partner in Wine
Thanks Noosha, we really appreciate the feedback and hope you continue to enjoy your PIW experience!
Bought this as a present for my Mum and…
Bought this as a present for my Mum and she is going to live this!
Arrived so quickly and can’t wait for my Mum to receive this
13 November 2021
Reply from Partner in Wine
Yay so glad to hear Haley! Hope your Mum loves it :)
Love my wine tumbler!!
Love my wine tumbler!!! Really pleased with it, and already purchased another as a gift. Delivery is also great, and arrived really quickly.
8 November 2021
Reply from Partner in Wine
Thank you Katie - we hope you and your recipient both love them. Hopefully you can enjoy some toasty mulled wine together this winter!
Such fabulous quality goods
Such fabulous quality goods, for a reasonable price! And quick shipping as well, would recommend partner in wine to anyone
8 November 2021
Reply from Partner in Wine
Thanks Hayley, really glad to hear you were happy with the products and service that you received!
Couldnt ask for better service
I've bought a few coloured tumblers already for myself, but for this, I ordered for a gift for my Hen party. They come in really nice packaging and it's also everyday practical (As I hate waste, not good for environment!)
Lucy then wrote a lovely email, wishing us a great hen do etc, it was just a nice personal touch. Arrived in time which was good as I ordered very close to the weekend I needed them!
Tumbler is so lovely and is good for wine but also coffees. Great product and the girls loved them. thank you!
20 October 2021
Reply from Partner in Wine
Thanks for sharing your lovely experience with us Jen. We hope you had an amazing Hen and we're really glad that Partner in Wine could play a part in your special weekend!
Amazing service and got to me…
Amazing service and got to me incredibly fast, was very happy with my order!!
3 October 2021
Reply from Partner in Wine
Thanks for the five star review Georgina! So glad that you had an all round positive experience with us.
Fantastic products
Fantastic products and fast, friendly and helpful communication with regards to amending my order.
3 September 2021
Reply from Partner in Wine
Thanks so much for sharing your PIW experience Laura, we're so glad you were happy with the products and service you received!
Reply from Partner in Wine
Thanks so much for your support Hannah! We hope you're loving your PIW goodies.
Lavender Dream!
I already have the pink bottle and cup, plus I bought cups for all my girls as a treat during lockdown. The lavender was just too gorgeous to resist!
19 August 2021
Reply from Partner in Wine
You seem like a lovely friend! Thank you so much for supporting our small business on various occasions and really glad to hear you're happy with your PIW goodies.
Quick service and brilliant product !
18 August 2021
Reply from Partner in Wine
Really glad you were satisfied with the service and product received Kate and hope you continue loving your PIW experience!
Good all round
Good informative website.
Good communication letting you know when delivery was due.
And finally I love the product ordered
18 August 2021
Reply from Partner in Wine
Glad to hear it Doug! Thanks for leaving a five star review and supporting our small business :)
Fab product - nice cool drinks & looks great
I bought the pink partner in wine bottle & tumbler and really pleased with both! I’ve used it for both wine & water and it keeps them nice & cold. I liked them so much I bought my friend a set for her birthday. Would recommend for all wine drinkers!
17 August 2021
Reply from Partner in Wine
Yay glad to hear it Jennifer. We hope you and your friend can enjoy drinking ice-cold wine together. Cheers!
“Best present ever”
I bought this as a gift for a friend for her birthday and hands down it was her most favourite present! So good she bought another one and I have bought another two (one for me and one as another gift).
13 August 2021
Reply from Partner in Wine
Really glad to hear you and your friends are pleased with your bottles Jax. We hope you can all enjoy sipping cold wine together this summer. Cheers!
Reply from Partner in Wine
Thanks for your review Rachel, so glad to hear you're happy with your Lavender bottle. Happy sipping!
Great product but the cup does leak a…
Great product but the cup does leak a little (hence 4 rather than 5). The bottle is leak tight though.
11 August 2021
Reply from Partner in Wine
Thanks for the review Lena! Due to the nature of the lid, our tumblers are spill-proof. They should be leak-proof too but we wouldn't advise putting them loose in a bag. However, we'd be more than happy to send you a complimentary lid to see if this solves the problem? We'll pop you an email now to discuss.
Excellent product and excellent service
Excellent product and excellent service. Love the new colours. Make amazing gifts my friends love them!
7 August 2021
Reply from Partner in Wine
Thanks Jenny! So glad you think so. We hope you make good use of your lavender set in the sunshine. Cheers!
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