Partsdiscount Reviews 

3,159
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Returned uninstall parts at beginning of may 2026. i know the received parts and when ive inquired about refund their ai generated site goes into site under maintenance mode. this has happened twice n... See more

Rated 4 out of 5 stars

Had exactly what I needed at great price. Paid small fee for faster processing, not realizing that package would be shipped via USPS. My package got stuck at St Louis distribution center for 3 days, t... See more

Rated 5 out of 5 stars

The parts I received were exactly what I needed for the Kenmore clothes dryer. The prices were surprisingly inexpensive. The instructions were accurate. The delivery was quick. Best of all, following... See more

Rated 5 out of 5 stars

Partsdiscount always has the right part for what needs repair and fits without having to return anything. I have repaired washer, dryer, fridge, dishwasher ranging 15 - 28 years old. Parts arrive... See more

Company details

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Appliance Parts FREE Shipping Super Fast Delivery Same Day Shipping


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3.9

Great

TrustScore 4 out of 5

3k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.9

All reviews

(3,159)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent - Quick and Easy

This was a quick and easy purchase. I called, they found the item I needed, and I received it in no time. I couldn't have had any better service and response time than what I had with Partsdiscount.

20 April 2025
Unprompted review
Rated 5 out of 5 stars

Hassle free purchase :)

Hi, this was a very quick and easy purchase of a part I desperately needed after I broke a dryer knob :(

The part arrived swiftly and in the right condition :)

29 April 2025
Unprompted review
Rated 1 out of 5 stars

Dryer timer stopper working after 2 loads on laundry

They shipped us a faulty or reconditioned part that stopped working after 2 dryer loads.... No one will respond to our 3 emails we have sent the past couple of weeks.

I ordered a new dryer timer for our dryer on April 5th and paid for 2 day shipping. It was shipped on April 7th and was delivered on April 9th. I had to leave out of state for work for a week but when I got back I replaced my faulty dryer timer with the one I received from partsdiscount.com. After 2 loads of laundry the "new" dryer timer no longer works. They must have sent us a faulty part or a part that was not refurbished/reconditioned properly and was junk.

On April 17th I first sent them and email to support @partsdiscount.com (that was sent in their e-mail that invited me to write them a review.) I sent them my order number and screenshots of my order and part number and explained the situation. After 8 days without a response I e-mailed them again through their "contact" page on their website on April 25th. Today is April 28th and I still haven't heard anything after 3 separate e-mails to them the past couple weeks with no response. I will edit my review if someone gets back to me

28 April 2025
Unprompted review
Rated 5 out of 5 stars

Customer Support - Positive Experience

If you have any difficulties with your order, please use the contact customer service form on their website to get in touch versus sending an email directly to their support line! Helpful CS team.

18 April 2025
Unprompted review
Rated 1 out of 5 stars

Simply put, never again

Simply put, I was sent the wrong part, and then I had to go to the trouble of boxing it back up, writing a label, and paying $12.00 at the Post Office to mail it back to you. PLUS, you have the nerve to charge me the $5.00 for the "restocking" fee. Never again.

24 April 2025
Unprompted review
Rated 5 out of 5 stars

13 year old refrigerator

13 year old refrigerator. Still looks new. Evaporator fan stopped working. Ordered $36 new one Thursday. Arrived 2pm Tuesday, free shipping. Installed by 2:30pm. Running like new.

22 April 2025
Unprompted review
Rated 1 out of 5 stars

Poor Quality Parts

Ordered parts (complete bearing kit) for a Whirpool Cabrio washer. The GOOD - the parts arrived quickly, at a competitive price and seemed to fit well. The BAD - The PARTS FAILED within 60 days. No contact number to speak with anyone. They offered no assistance at all, no concessions or alternative support.

23 April 2025
Unprompted review
Rated 5 out of 5 stars

Icemaker average life span 5-7 years

Whirlpool icemaker went out. I ordered an ice sensor first. Didn't fix. Order this icemaker. Perfect fit. Able to track delivery. This is 3rd time I've changed icemaker. Started making ice after few hours I installed it. Yay! No complaints. If that didn't do it the inlet valve was next. Icemaker was made in China. Next time I'm curious the price and what country made it. Seems to last 5-7 years. You gotta have it. Satisfied customer! I'm getting really good at changing these out!

14 April 2025
Unprompted review

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