Pash Classics Reviews 1,292

TrustScore 3 out of 5

3.2

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with the products, often highlighting their aesthetic appeal, quality, and ease of assembly. Several people were pleased with the delivery service, noting its smoothness and promptness, and some even received their orders sooner than expected. Conversely, a small portion of people felt dissatisfied with the company's communication and response times. These customers reported significant issues with contacting the company, including unanswered emails, full voicemail boxes, and a general lack of updates regarding their orders. Some also experienced prolonged delays in delivery, with products not arriving as scheduled, and in some cases, not arriving at all.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express significant frustration, citing... See more

Delivery service

Users describe ambiguous interactions with delivery service. Many customers report significant delays, with... See more

Order

Customers consistently note ambiguous experiences with order. While some consumers report quick deliveries,... See more

Customer communications

Customers express significant frustration with the company's unresponsiveness. Many report that their calls... See more

Response time

Consumers express significant frustration with the lack of response from the company. Many reviewers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I recently purchased 2 Eames and I love the look of the chairs despite the wood arrived dirty and with some scratches (not very visible once built though) - However, I'm giving 3 stairs because the on... See more

Company replied

Rated 3 out of 5 stars

Part of our order arrived on Friday 8 August 2025. As described except for a pack of brackets missing.

Rated 5 out of 5 stars

Absolutely delighted with our new Taquara Corner Lounge Set from Pash. The design is sleek and modern, with a natural wood finish that fits beautifully into our outdoor space. It's incredibly co... See more

Rated 5 out of 5 stars

"My lounge chair and coffee table were delivered this morning by the Pash team, and I’m absolutely thrilled with both the service and quality! Although there was a bit of a wait, it was definitely wor... See more


Company details

  1. Home Furniture Shop

Written by the company

Founded in 2008, Pash Classics specialises in reproductions of famous mid century designers such as Charles and Ray Eames, Mies Van Der Rohe, Florence Knoll, Eero Aarnio, Arne Jacobsen and more. Our aim is to offer the best quality reproduction designer furniture but at the most competitive price. We achieve this by dealing directly with the manufacturers, with no costly middlemen, passing on the savings directly to our customers.


Contact info

3.2

Average

TrustScore 3 out of 5

1K reviews

5-star
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Replied to 3% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Ordered multiple items and they are all great quality. Delivery a little slow but communications are good. Stuff comes from oversees but customer care is in the uk and they are responsive on email and phone. Would buy from them again

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, Pleasantly Surprised

I was kept informed about my order on a regular basis. The lady from the sales team was very informative and polite. The delivery guys were on time as arranged and very helpful and polite. The table that I ordered is of excellent quality. I would highly recommend Pash-classics to purchase from.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

GREAT COMPANY & PRODUCTS

We were a bit cautious at first, the chairs looked great and the price was very reasonable. We ordered 1 seat to start with, it arrived exactly as described. We then ordered another 5 chairs to complete the set, everything went smoothly. I’m slightly annoyed at myself that I didn’t order them in one go as we missed the sale price on the last 5!!
No hesitation in recommending Pasha.

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Super fast delivery

Ordered Wednesday, delivered Thursday - arriving in time for my family coming over for Easter. They were all impressed with the chair and I’m sure we’ll be purchasing from here again.

27 March 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Product + Service

Ordered a rosewood lounge chair in the past but this time bought a Tribeca coffee table and once again cannot fault the product and service from Pash. The quality and finish of the table is amazing. The customer service was good and efficient from initial phone call through to delivery. Would definitely recommend Pash to others

31 March 2024
Unprompted review
Rated 1 out of 5 stars

We just don’t seem to be able to get…

We just don’t seem to be able to get our order or any firm delivery date.

We placed our order and paid in full in January. The delivery date has been changed four times, the order status on the website remains as processing and we just can’t seem to get our item. If we proactively received an update without constantly chasing I wouldn’t be complaining.

16 January 2024
Unprompted review
Rated 5 out of 5 stars

Very positive experience …

I used trustpilot to find pash classics so it seems fair to write a positive review ! I bought the Eames style hang it all , I researched loads of companies and there were lots of negative feedback for other providers but not for pash . The product is excellent, well made and exactly as described. Ordering was easy , trustworthy and delivery very prompt . And the price was very competitive so I will definitely use them again .

19 March 2024
Unprompted review
Rated 5 out of 5 stars

Champagne style for lemonade money!

Fabulous company to deal with. Staffed by real human beings who listen to you. And terrific products too, bringing classic designer style to your home for less than the price of rubbishy, mass-produced furniture from Sweden. Tracked delivery is amazingly quick too.

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant customer service

Great products at a very reasonable price and brilliant customer service. They really go the extra mile to ensure customer satisfaction. Buy with confidence.

23 March 2023
Unprompted review
Rated 5 out of 5 stars

High quality item

High quality item

I bought the Eames office chair in black leather. Very high quality item, sent promptly and securely wrapped. Very comfortable design, couldn't be happier

21 January 2024
Unprompted review

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