Passiontec Reviews 631

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Straight forward order process… extremely quick delivery. Well packaged and a happy customer. Don’t know why it took me so long to find this webshop!

Rated 5 out of 5 stars

I decided to order with Passiontec since they had a very good price for the product that I was looking for. I was very surprised by this company: Perfect service, perfect communication, perfect packag... See more

Rated 4 out of 5 stars

Happy with my purchase, package arrived pretty quickly. I did expect it to arrive in a paper box or something, it was wrapped in plastic.

Rated 5 out of 5 stars

I was little worry abouth to pay tru paypall,but they send me ride a way invoice Also possible to track your delivery. Was quick is well. Good prices in this store,so im sure i come back. Thx

Company details

  1. Tool shop

Information provided by various external sources

Passiontec ✓ Lage prijzen ✓ Hoge beschikbaarheid ✓ Snelle verzending ✓ Flexibele betaling ✓ Betrouwbare service.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

631 reviews

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Rated 1 out of 5 stars

Wir sprechen nur Engels

Wir sprechen nur Engels.

I have ordered on monday and I get my machines textiel week! That's not what you promise!

Frank

6 November 2018
Unprompted review
Passiontec logo

Reply from Passiontec

Dear Mr. Lenssinck,
we are really sorry for the delays. We have handed over your package to DHL on the same day of your order. Unfortunately, we have no influence on the package after that, but we are glad that your order came four days later.

Rated 5 out of 5 stars

Online shopping as it should be!

Best price, quick delivery to NL, regular status updates and super friendly tone of voice.
Only slightly negative: all the plastic in the box which was way to big for the item in it. Would like to see more environmentally friendly packaging.

10 October 2018
Unprompted review
Rated 2 out of 5 stars

Veryy long shipping time after payment

Ordered and payed within a day, received message that payment was received. Shipment was changed a few times , took very long time to receive the goods at my home.
Did call to the helpdesk of Passiontec, no answer, left my phone number as they requested and they should call back. But they never did.
1 more thing, i am from Holland, did sent e-mails in Enghlish , first they did reply in Enghlish . Then they start replying in France...
So was not totally happy.

31 July 2018
Unprompted review
Rated 5 out of 5 stars

Everything great

Everything great, good prices, fast delivery.
Would use english in your communication because you operate internationally.

6 February 2018
Unprompted review
Rated 3 out of 5 stars

Very good price as the only plus

Very good price, but shipping took quite some time. Goods just in cardboard box, no protective packaging. No pack slip or bill with the shipment. Only benefit is the low price, the rest is so-so.

11 January 2018
Unprompted review
Rated 4 out of 5 stars

Slightly worried

Initially I was put off when a delivery fee was added once I made the order, even though it said on the webpage that the deal was including vat/btw and no added delivery costs.
I did not quite see how this could be a mistake caused by translation from the original German website, which the Passiontec operator proposed.
However it was a fairly small amount, and the Passiontec deal was still the best one.
Despite worrying remarks, after payment, on possible extra banking charges within EU, it was a breeze from there on.
I was soon notified that my payment to the German account had been successful, and was kept well informed on the status of the delivery.
So no extra charges or hiccups from there on, and great product, definitely 4 stars!

23 November 2017
Unprompted review

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