I can’t thank Aaron enough for his guidance and support throughout my driving journey. When I started, I lacked confidence and passing my test felt far away. His calm teaching style and clear ins... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We are one of the largest driving schools in the U.K. With over 300 driving instructors offering both male, female, manual and automatic driving lessons, trailer training, Instructor training and more... We specialise in intensive driving courses particularly our pass in one week courses. We offer driving instructor training and under 17 year old training. We have an online booking system making lessons easy to book and your PNG online account keeps a record of all the training you've done and you can unlock training videos as you progress :-) Plus we only release your lesson payment to the driving instructor when they complete the lesson with you meaning your funds are safe and secure :-) Team PNG!
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I wanted to have driving lessons from a female instructor to which I sent an email to Jessica, a member of the Pass and Go team. She assured me that there were many female instructors available in my area. That assured me to book my first lesson through the website. However, 30 mins after I booked my lesson, I got put with a male instructor without me choosing and knowing. If I had known I would be put with a male instructor, I would not have booked the lesson in the first lesson. I then rang customer services who would not allow me to change to a female instructor and they wouldn't allow me to change the day either. They kept telling me that I had to have the first lesson with the male instructor before I could change to a female instructor. When I wanted to change my instructor, they told me I had to have my first lesson with him first before I could change. They also told me if I wanted to cancel, I would not get my money back and they also refused to give me another date with a female instructor.
Im not happy with this service as it a ripoff.

Reply from Pass N Go Driving School
Could not rate Christopher Learmonth higher, helped me pass first time!! Chris was incredibly patient through out, incredbily knowledgeable and really clear with help and instructions, also just very friendly and fun, made driving lessons something to look forward to each week!!! Very thankful he was my instructor!!

Reply from Pass N Go Driving School
I had Phil Howarth as my instructor and he was an excellent teacher, his patience is immaculate, he would go the extra mile for you so you achieve your goals. The absolute best. I highly recommend him. I finally passed my test!!!! The driving war is overrrrrr hehe

Reply from Pass N Go Driving School
If you're in the Sunderland area and get an instructor called Graeme, just know you're in safe hands!
Down to earth guy, makes driving fun and makes the most out of your lessons. He'll always be honest with you without destroying your confidence and will push you to be better, which I really appreciated throughout each lesson. Don't shy away and be honest with him, and he'll gladly adapt the lessons to suit you.
Definitely lucked out having him as my instructor and 100% would not have passed first time without his guidance. Will miss the banter we had in each lesson.
Highly recommend Graeme as an instructor!

Reply from Pass N Go Driving School
Grateful to Farooq Ali for helping me pass my test. He was patient, calm, and understanding. He gave clear and constructive feedback which helped me build confidence and improve.
I had a great experience and felt fully prepared for my driving test which I was able to pass first time.

Reply from Pass N Go Driving School
My instructor Simon Doyle was amazing! I wasn’t confident when I first started lessons and Simon was really patient, motivating and helped me build my confidence. Always had a laugh on our lessons and couldn’t have had a better instructor! Highly recommend him!

Reply from Pass N Go Driving School
I’m so happy to say I passed my driving test first time today, and I honestly couldn’t have done it without my incredible instructor David Horsley.
I had been trying to learn to drive for years and always struggled with nerves and anxiety, and never really felt ready before. David was incredibly patient, calm, and supportive from the very beginning. He really helped me manage my anxiety and taught me how to stay in control and confident while driving.
His teaching style made such a difference, everything was explained clearly, mistakes were never made to feel stressful, and he always encouraged me to believe in myself.
Thanks to his support, I finally built the confidence I needed and passed my test first time today, something I honestly didn’t think would ever happen.
I would highly recommend him to anyone learning to drive, especially if you struggle with nerves or confidence.

Reply from Pass N Go Driving School
I couldn’t recommend Tanya more. After struggling with a previous instructor i swapped to Tanya, and within 6 weeks with her I passed! She made lessons so enjoyable and I learnt so much. Can’t thank her enough.

Reply from Pass N Go Driving School
Muhammad mughal is a fantastic instructor would definitely recommend, very helpful both in the car and with organising lessons and sorting the issues with i had with the booking system.

Reply from Pass N Go Driving School
Passed first time with omar with a clean sheet really happy 😊 would totally recommend him good listener an really good with instructions an showing you what do do

Reply from Pass N Go Driving School
I passed my test because of Tahseen Hussain, his a great and wonderful instructor, I'm proud of him.

Reply from Pass N Go Driving School
So happy with the service, really lovely instructor with patience! Passed with imarjot- thank you

Reply from Pass N Go Driving School
The driving intructor Lee was patient and a top bloke making you feel confident & safe cant wait for another lesson

Reply from Pass N Go Driving School
Passing with Hayley Tanya
Tanya is the most loveliest, craziest(in a good way) instructor, i couldn’t have asked for a better instructor. She explained everything so well and made me understand how to feel confident and calm. I have had such a great experience and highly recommend tanya, she never fails to make me giggle. I’m gonna miss her.

Reply from Pass N Go Driving School
Passed with Andrew Robertson he was an absolutely amazing instructor turned me from a nervous wreck into a confident driver, also had great laughs along the way! Couldn’t be more grateful

Reply from Pass N Go Driving School
Ment to be the largest driving instructor companies about but can’t refund practical test money as i paid for intensive course with test included and test fee and had to pay for a test myself as the backlog since covid still hasn’t been caught up and so on its over 6 months wait to get a driving test slot

Reply from Pass N Go Driving School
Absolutely shocking! Cancelled the course a month away from test date because they had no drivers. Been booked for 5-6 months and couldn't get this sorted in time!

Reply from Pass N Go Driving School
Rachel is an amazing instructor! Passed my first driving test today and i couldn't have done it without her, she’s really patient and clear with how she teaches so everything is so much easier to understand. I was very nervous to drive but now i feel very confident after driving with Rachel. Highly recommend!

Reply from Pass N Go Driving School
Things didn’t start well with this driving school unfortunately .. had a Driving Instructor called Scott in the Wakefield area from September to December 2025 turned out he told me was a trainee driver instructor!!!! … from my 1st lesson just let me drive just directed me where to go & always had the radio on from day one and only started engaging in conversation after 5/6 lesson. With regards to my driving at the end of a lesson just sent a report on app on how I’ve had driven…. glad in the end that he let me know he has quit via a text message to be a pizza delivery driver again!!! WTH!
Simon Doyle took over and he was amazing learnt a hell of a lot of him in the 6 six Lesson before taking my test in mid Feb 2026 than I ever did with the other instructor (11 x 2hr lessons )passed 1st time thanks to Simon.
Definitely wouldn’t have passed with the other instructor (Scott) so did me a favour him quitting .

Reply from Pass N Go Driving School
I was recommended Richard Wareham (Biff) from a family friend, and I myself would do the same. I have been learning with him for a month or so and I feel improvements in my driving each lesson. He is a great teacher as well as being encouraging and reassuring.

Reply from Pass N Go Driving School
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.