What an amazing experience from start to finish . Wonderful friendly and helpful staff in store , giving us that personal touch . The delivery men were extremely friendly and went over and above fo... See more
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See what reviewers are saying
The service from Scott & James was excellent! Great communication! Courteous, Smiling, Careful. Took their shoes off on entering my home! Sounds basic but now-a-days most delivery personnel don’t d... See more
I am really pleased with my sofa. The staff were excellent at delivering exactly when I needed it. I got a tracking email first thing although this didn’t update during the morning, which would’ve b... See more
What great service, ordered online, immediate phone call to confirm order. Short turn around time, can choose am or pm delivery slot, with tracking Both David and Mark the delivery lads, where fab... See more
Company details
- Home Furniture Shop
- also in
- Bedroom furniture shop
- Lighting Shop
- Living room shop
- Mattress Shop
- Sofa store
Written by the company
Pavilion Broadway is a family-run business founded in 2008. Championing British brands such as Duresta, Vispring & Parlane as well as leading international designer furniture, lighting and home accessories.
Contact info
Unit 4, Tewkesbury Retail Park, GL20 8UY, Ashchurch, United Kingdom
- 01386711512
- david@pavilionbroadway.co.uk
- www.pavilionbroadway.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Fantastic as always
Fantastic as always, top quality furniture! and service

Reply from Pavilion Broadway
Excellent customer service and help…
Excellent customer service and help both prior to buying the sofa, and afterwards. Very professional and helpful logistics team too.

Reply from Pavilion Broadway
What we wanted, when we wanted it - simple as that.
Good quality mattress, delivered within a week rather than some competitors who had nothing available until June! It baffles me why this is not how bed and furniture sales are organised by all in this country.
What we wanted, when we wanted it - simple as that.

Reply from Pavilion Broadway
Good company
Good company, nice showroom quick delivery. Staff were friendly

Reply from Pavilion Broadway
Fab products
Fab products, took a little nudge to get delivery organised but really pleased with them. Would use again.

Reply from Pavilion Broadway
Friendly and knowledgeable service
Friendly and knowledgeable service. Our furniture was delivered quickly and unlike mays companies to the room (in this case our bedroom). PB were also really efficient in sorting out a problem with one of the pieces of furniture.

Reply from Pavilion Broadway
best service
brilliant service from start to finish, very smooth and notified from the beginning with continued updaes, texts and email.
Easily tracked item and arrived within 2 days or ordering! Top Quality.

Reply from Pavilion Broadway
Quality, quality, quality!
I love Pavillion Broadway . and the fact that it is still a rare family business....quality service, a superb range of furniture and accessories with varied price points, help at hand and nothing too much trouble. Lots of British goods too...it's an absolute gem to while away an hour or so, I never leave empty handed!

Reply from Pavilion Broadway
Love!
After having a VERY bad experience with another company called ‘Shabby Store’, I was delighted when I saw the exact same ginger jar for sale at Pavilion Broadway and it was cheaper due to being on sale too!
I ordered on Monday and my item was delivered on Wednesday morning! It arrived well packaged and in perfect condition, love it so much, thank you!

Reply from Pavilion Broadway
Lovely traditional side table
The side table we ordered fits perfectly in our cottage. It is exactly as it looked on the website, it's sturdy and well made.
The table arrived on time and very well packed.
We would definitely consider using this company again.

Reply from Pavilion Broadway
Another lovely buy from Pavilion
Lovely cabinets arrived today and very happy with them Nice quality and good price . Great place to do business Thanks

Reply from Pavilion Broadway
Great customer service from Pavilion Broadway
Purchased a pair of wingback chairs after browsing online. Contacted customer service before paying just to make sure the stock level quoted on their website was correct. It was and items were delivered on the selected day and within the time slot given. Excellent products and service - thank you

Reply from Pavilion Broadway
Wonderful product
Wonderful product, stylish, great quality & delivered on time by courteous staff. Regular updates from Pavilion. Excellent service

Reply from Pavilion Broadway
Good price and service
We bought a table and chairs, and had shopped around, but the price was best at pavilion broadway. The delivery time was quick, and when one of the chairs came with a small chip on the leg, they replaced it straight away, no quibble, so their customer service is good also. We are very happy with our purchase and would shop there again.

Reply from Pavilion Broadway
Excellent from initial order to…
Excellent from initial order to delivery.
The furniture was delivered within a week of placing the order and the whole process was smooth and efficient. The delivery and build of furniture was completed efficiently and professionally.
The price was also much more competitive than other suppliers. I would definitely buy from this company again without hesitation.

Reply from Pavilion Broadway
Tetrad Harris Tweed Sofa
Our sofa was delivered quickly and is perfect for our room. Delivery drivers were friendly and helpful. Overall a very positive experience.

Reply from Pavilion Broadway
an absolutely amazing store with a…
an absolutely amazing store with a fabulous range of product.
we found exactly what we wanted and at a great price too.
The delivery was handled very efficiently with fantastic communication throughout.
Would highly reccomend.

Reply from Pavilion Broadway
Accent chair delivery
Kept me informed at all stages of the delivery. Arrived slightly ahead of schedule by 2 polite and efficient drivers. would certainly buy from Pavilion Broadway again.

Reply from Pavilion Broadway
Excellent
Excellent sales staff and perfect delivery. Very pleased indeed.

Reply from Pavilion Broadway
The price was extremely competitive and…
The price was extremely competitive and delivery swift. the items is very large and fragile but was carefully delivered will full tracking information in perfect order.

Reply from Pavilion Broadway
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