What an amazing experience from start to finish . Wonderful friendly and helpful staff in store , giving us that personal touch . The delivery men were extremely friendly and went over and above fo... See more
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See what reviewers are saying
The service from Scott & James was excellent! Great communication! Courteous, Smiling, Careful. Took their shoes off on entering my home! Sounds basic but now-a-days most delivery personnel don’t d... See more
I am really pleased with my sofa. The staff were excellent at delivering exactly when I needed it. I got a tracking email first thing although this didn’t update during the morning, which would’ve b... See more
What great service, ordered online, immediate phone call to confirm order. Short turn around time, can choose am or pm delivery slot, with tracking Both David and Mark the delivery lads, where fab... See more
Company details
- Home Furniture Shop
- also in
- Bedroom furniture shop
- Lighting Shop
- Living room shop
- Mattress Shop
- Sofa store
Written by the company
Pavilion Broadway is a family-run business founded in 2008. Championing British brands such as Duresta, Vispring & Parlane as well as leading international designer furniture, lighting and home accessories.
Contact info
Unit 4, Tewkesbury Retail Park, GL20 8UY, Ashchurch, United Kingdom
- 01386711512
- david@pavilionbroadway.co.uk
- www.pavilionbroadway.co.uk
4.5
Excellent
365 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Furniture Superstore
My two sofas were delivered 6/10/22. The delivery guys were amazing, so polite and removed their shoes each time they came in and out the house as I had just had a new carpet fitted. They put the sofas together in no time and told me how to get them apart should I have to, removed all the packaging and took it with them. Can’t praise them enough. Will definitely be shopping in the store again. Precise times and able to track delivery
6 October 2022
Reply from Pavilion Broadway
Thank you for your review, Jane. We're so glad you are happy with your sofas and the service our team provided. We look forward to helping you with your interior needs again in the future.
Beautiful Sofa delivered by two very…
Beautiful Sofa delivered by two very friendly & helpful guys. Shipped out so much faster than expected, so thank you. We are very happy with the customer service⭐️⭐️⭐️⭐️⭐️
6 October 2022
Reply from Pavilion Broadway
Thank you for your review, Joe We're so glad you are happy with your sofa and the service our team provided. We look forward to helping you with your interior needs again in the future.
WHAT A FIRST CLASS SERVICE!
WHAT A FIRST CLASS SERVICE!
FROM PLACING THE ORDER TO DELIVERY OF MY PURCHASE. 100% SATISFIED.
THE CHAIR WAS DELIVERED AND POSITIONED
PERFECTLY DESPITE AN AWKWARD ACCESS.
THE DELIVERY MEN DID A BRILLIANT JOB AND WERE
ON TIME TOO.
ALSO DELIGHTED WITH MY PURCHASE.
QUALITY QUALITY QUALITY!
I WOULD DEFINATELY RECOMMEND THIS COMPANY.
THANK YOU
21 September 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Susan. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Excellence all round …
Your service and promise was excellent from order to delivery. The delivery men were considerate professional and helpful and removed all packaging and left my sofa looking beautiful.
I will certainly use you in the future and recommend you to my friends and family.
Thank you
20 September 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Janice. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Excellent service from ordering to…
Excellent service from ordering to delivery.
Can’t fault them at all
Thanks Pavillion Broadway
16 September 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Very good service.Lovely delivery…
Very good service.Lovely delivery boys.Spot on.will use again
16 September 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Leigh. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Very happy with the product
Very happy with the product. Good quality at a good price. Very helpful and friendly service and delivery on time. Would thoroughly recommend.
4 September 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Pippa. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Good end result
Although there were issues with this item of furniture, Pavilion Broadway were supportive and helpful in finding a solution. The staff were friendly and efficient. I would shop with them again.
16 July 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review. We're so glad you are happy with the service our team provided. We look forward to helping you with your interior needs again in the future.
very positive experience
very positive experience , from start to finish, staff helpfful and I surprisingly rang several times and spoke to a human! jokes apart Highly recommended for quality and service
18 August 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Excellent communication and service
Excellent communication and service. Delivery was very prompt.
17 August 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Sharon. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Fantastic service at a great price
Fantastic service at a great price. Ordered in store at 4pm delivered 8.30am the very next day. Can not fault them.
17 August 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, John. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Reply from Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Very satisfied
Very easy to order online. We are delighted with the coffee table which was delivered without a hitch as per the agreed schedule. We won’t hesitate to use Pavilion Broadway again.
Thank you!
11 August 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review. We're so glad you are happy with your coffee table and the service our team provided. We look forward to helping you with your interior needs again in the future.
Good quality and value
We have now bought several items from Pavilion Broadway, all of which are good quality and competively priced. Our latest purchase - a Calligaris table - is fantastic. Pavilion Broadway both delivered and assembled it for us. In addition, in our experience the staff in the store are very helpful and friendly.
10 August 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Quality experience
Fantastic all round, this is a quality store with customer service to match, will be my first port of call next time I am purchasing furniture etc
2 August 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Mrs Gillespie. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Just excellent!
Fabulous from the ordering to the two lovely guys who delivered the chair to us. Professionalism at it's best 👌
2 August 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Sally. We're so glad you are happy with your chair and the service our team provided. We look forward to helping you with your interior needs again in the future.
Great team effort
Travelled to find a sofa and after team staff efforts located what we wanted, even delivered the same day from stock. Excellent staff and service. Grateful for all your assistance.
31 July 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
I would highly recommend this company
I would highly recommend this company. They held my furniture in their warehouse for 6 months until I was ready for it. The service was excellent. Everything was assembled for me so all I have to do is enjoy it.
26 July 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Jane. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Highly recommend 5*
After ordering from another supplier who turned out not to have the stock it promised I came across Pavillion Broadway when searching for the same chairs.
Great from start to finish, very helpful when called to check it was in stock, no problem with ordering online and arrived very quickly and when promised thank you.
19 July 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Carol. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Excellent service from staff at PB and…
Excellent service from staff at PB and the delivery team who were incredibly lovely and helpful in moving in my new sofa up to a first floor apartment in this scorching heat. Will definitely recommend and use again 😊😊😊
16 July 2022
Unprompted review
Reply from Pavilion Broadway
Thank you for your review, Bridget. We're so glad you are happy with your sofa and the service our team provided. We look forward to helping you with your interior needs again in the future.
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