PAYBACKFX Reviews 371

TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Reliable and fast service. Totally recomend it. Withdraw is almost instant ( within minutes on Skrill)

Company replied

Rated 5 out of 5 stars

I’ve been using PaybackFX for some time now and I am thoroughly impressed. The setup process was seamless, and the rebates are paid out exactly as promised. It’s a fantastic way to reduce trading cost... See more

Company replied

Rated 5 out of 5 stars

Hello, You are awesome - the PayBackFX Team. Highly recommend PayBackFX. Their rates are one of the highest, if not the highest. But that isn't the important point. They do function fast, correc... See more

Company replied

Rated 5 out of 5 stars

To be honest, after almost 7 years since I opened PAYBACKFX, I could not believe how much I had accrued over the years. Though very little compared to what traders with large funds would get, it was... See more

Company replied

Company details

Written by the company

PAYBACKFX is brought to you by the same team that developed Myfxbook. We've identified the need for a superior rebate service over existing ones and got to work - the result is PAYBACKFX - the best rebate service on the market.


Contact info

4.2

Great

TrustScore 4 out of 5

371 reviews

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Rated 5 out of 5 stars

Everything is perfect for me

Everything is perfect for me, ease of use and access to services, regularity of payment updates (pending profits) and once a month (available profits) to withdraw with a multitude of methods.
Which I just did with 2 of them.
Also one of the best payback rates on the market.
I highly recommend PAYBACKFX.
P.S. The dissatisfied people probably haven't read how the site works.

17 August 2024
Unprompted review
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Reply from PAYBACKFX

Thank you for your feedback!

Rated 2 out of 5 stars

Bad customer service

I registered to paybackfx on oct 1st in the morning. In the afternoon, my dashboard showed a profit amount. However, on oct 2nd, my dashboard did not show any updates. I then ask the customer support asking explanation. However, i did not received any responses.

On oct 3rd, my dasboard page still does not show any updates. Again, i sent them email asking for explanation. However, up until now, i have not received any responses from them.

3 October 2024
Unprompted review
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Reply from PAYBACKFX

Hello Sigit,

Apologies for the late reply to your request, the dev team is checking this.

Rated 1 out of 5 stars

Bad customer service. Long time processing of rebates

You have very bad customer service. people are already complaining, you either ignore them or you reply very late or doesnt reply at all.

Ive been to a rebate system before, and payments were processed very fast, some even in a day, but you guys make it MORE THAN A MONTH TO BE PROCESSED. Alot of people already told you about this problem, and yet you are ignoring them.

3 October 2024
Unprompted review
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Reply from PAYBACKFX

Hello Chester,

We collect the funds from each broker once a month, the funds are always collected for the previous month.
Once the funds are collected you will see the amount move from 'Pending Profit' under 'Profit Available', the balance will be immediately available for withdrawal.
This usually happens at the beginning of the month between the 1st and the 10th.

We've received the funds and they were released today.

Rated 5 out of 5 stars

Delivers what is promised

I have used PaybackFx for 3 months and the interface is easy to use and does what it promises You get cash rebates from the commission your broker charges you. Withdrawing money out is easy. Will recommend it to other traders.

25 September 2024
Unprompted review
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Reply from PAYBACKFX

Thank you for your feedback!

Rated 5 out of 5 stars

Received my first payment from PaybackFX – Smooth and Reliable!

The platform is easy to navigate, with a clear dashboard showing my cashback earnings. Everything was transparent, and I felt confident using their service.
I had a few questions before receiving my payment, and the customer support team was quick to respond and very helpful.
Overall, my experience has been excellent, and I highly recommend PaybackFX to anyone looking to earn cashback on their forex trading. I’m looking forward to continuing using their service!

19 September 2024
Unprompted review
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Reply from PAYBACKFX

Thank you for your feedback!

Rated 5 out of 5 stars

FX Rebate

Rebates received and always a answer from customer service. I cannot ask for better.
Thanks.

17 September 2024
Unprompted review
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Reply from PAYBACKFX

Thank you for your feedback!

Rated 5 out of 5 stars

Paybackfx is Recommended

Newest update (2024, 1st Oct):
Today, the payment is arrived at my bank account. This is real. Thanks Paybackfx

They don't pay me. They said that my trade is only gold, so there is no rebates.
In their website don't say that.
I thinks paybackfx is SCAM.
Byeeee.... I will use another company to get rebates...

Please be carefull. PAYBACKFX is SCAMMMM

Reply for the paybackfx's reply:
OK, I'll wait until the rebates really arrived in my bank account. If it done, I'll update here.

6 September 2024
Unprompted review
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Reply from PAYBACKFX

Hello Andi,
There was a mistake that the broker made, the missing rebates were refunded to your account, I apologize for the inconvenience.

Rated 5 out of 5 stars

This is unbelievable!

Well this is the very first time I am able to get a rebate and I owe that to you. Really most of our brokers doesn't make it obvious on their app so traders can get their rebate after trading. So I want to say a big thank you to paybackfx. Pls reach out to me if there is a way I can get back my rebate from Alpari. Thanks

26 August 2024
Unprompted review
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Reply from PAYBACKFX

Thank you for your feedback!

Rated 5 out of 5 stars

I made my first withdrawal today with…

I made my first withdrawal today with paybackfx. I was amazed by their processing speed & simplicity which is good for me.

25 August 2024
Unprompted review
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Reply from PAYBACKFX

Thank you for your feedback!

Rated 5 out of 5 stars

Great experience with PaybackFX

Great experience with PaybackFX. Having back part of my commissions that broker charge is great. I am glad I found them.

20 August 2024
Unprompted review
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Reply from PAYBACKFX

Thank you for your feedback!

Rated 5 out of 5 stars

Love PaybackFx

Love PaybackFx. It allows me to earn money back irregardless of losing or profitable trades. There were some glitches at times. Now is fine. They should allow Gold to be included in the Payback. Thanks.

18 August 2024
Unprompted review
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Reply from PAYBACKFX

Thank you for your feedback!

Rated 5 out of 5 stars

Once you confirm your ID

Once you confirm your ID, payment is immediate. I received the money in PayPal. I also use Tickmill as a broker, and it offers one of the highest rebates. Something that catches my attention is that I verified that this company is part of Mybookfx. Thank you!!

8 August 2024
Unprompted review
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Reply from PAYBACKFX

Thank you for your feedback!

Rated 5 out of 5 stars

PAYMENT RECEIVED

Payment of rebates received into my Skrill account upon request in less than 5 minutes.

31 July 2024
Unprompted review
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Reply from PAYBACKFX

Thank you for your feedback!

Rated 3 out of 5 stars

First month ok, 2nd ...

First month , correct payed, 2nd time and almost month past, and still no rebates... after contact, always the same... bank delays .... but if this was my bank, i switched already

1 July 2024
Unprompted review
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Reply from PAYBACKFX

There was an unusual error with the withdrawal from the broker, but the funds were released eventually, I apologize for the inconvenience.

Rated 1 out of 5 stars

One of the worst rebate services you…

One of the worst rebate services you could ever choose. I fell for their almost 100% rebate claims, and it was a huge mistake. Initially, you might receive more than what's mentioned in their broker rebate PDF, which makes you feel happy. However, after a few trades, they start to trap you. They delay updating your trade data, sometimes by 48 hours. For example, if you trade on Monday, it might get updated the same day or the next, but soon you’ll notice trades from Wednesday don’t get updated for days. They cleverly separate trades with their so-called trade tickets and carry over previous day’s tickets to the next day, forfeiting the main profit you earned.

When you notice this and email them about the issue, don’t expect a reply for at least 100 hours. When you do get a response, it’s a templated apology asking for your account statement. After sending the statement or screenshots, you’ll wait another five days for them to say they’re forwarding your case to their handling team. Ultimately, nothing gets resolved, and you potentially lose all the money you actually earned. If you’re still considering going with them, take a moment to rethink your decision!

20 July 2024
Unprompted review
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Reply from PAYBACKFX

We're sorry to hear about your experience.
Regarding the delay – it depends on the broker. Some brokers update rebates almost immediately, while for others it can take up to 48 hours for the rebates to be updated. This is beyond our control as brokers sometimes provide us with the information up to 48 hours after the trade closes. Despite the delay, we ensure that no rebate is missed and that you receive all the funds you are entitled to.
There is no loss whatsoever; rebates might be updated with a delay, but we make sure that no rebate is missed.

As for our response time, we strive to respond as quickly as possible. However, due to high volumes of inquiries, there might be delays.

We appreciate your understanding and patience.

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