PAYNTR ™Reviews 

188
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and design of the products, often highlighting their comfort and aesthetic appeal. The delivery service is frequently noted for its speed and efficiency, with many people appreciating the prompt arrival of their orders. Reviewers also find the purchasing process on the website to be very straightforward and easy. However, some customers experienced issues with product durability, reporting instances of labels peeling or internal structures failing after a few months of use. A few other people also felt that the sizing was not accurate, leading to the need for exchanges, and some noted discomfort from certain design elements. There were also occasional mentions of damaged packaging upon arrival, though the product itself was often fine.

What people talk about most

Product

Customers had positive experiences with the product, often praising its excellent quality, design, and... See more

Quality

Reviewers mention ambiguous feedback about quality, with many praising the excellent quality, good design,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and fast delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When the shoes arrived I thought they would come in a normal box but when I opened the package the box was beautifully designed and when you open the box the shoes are outstanding and is built from a... See more

Rated 5 out of 5 stars

Good delivery time was informed constantly, love the product as well which also includes some extra spikes. Great sale as well!

Rated 5 out of 5 stars

Quick delivery, excellent product ( perfect fit if you follow the advice and order 1 size larger than normal)

Rated 5 out of 5 stars

I had a great experience my only challenge was I was unable to track my package but it was delivered on time (before scheduling) thank you very much for your services!!!!!!


Company details

  1. #7 of 8 best companies in Cricket shop

Information provided by various external sources

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Contact info

3.9

Great

TrustScore 4 out of 5

188 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(188)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Awesome. I emailed because I stuffed my order up. I got an email within an hour. I live in a different country as well

3 August 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi Sheamus,

Thank you for your review, we are happy we could help you with your issue and hope you enjoy the shoes!

Kind regards,

Josh

Rated 5 out of 5 stars

I love these boots

I love these boots, just bought myself a pair of pimple bottom boots, as I already have spikes, the Mark 2s are just as good as the Mark 1s, would definitely recommend them! Prices are great and postage is real quick. Really happy!

1 August 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi Matt,

Thank you for your review, we are glad you are enjoying your shoes and service.

Many thanks,

Josh

Rated 5 out of 5 stars

Great service

VERY good product and VERY punctual service!!

1 August 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi Nkululeko,

Glad your enjoying the product, thank you for your review.

Kind Regards,

Josh

Rated 5 out of 5 stars

Great batting boots!!

14 July 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi Phil,

Glad your enjoying the shoes, thank you for your review.

Kind Regards,

Josh

Rated 5 out of 5 stars

Fantastic people to deal with two…

Fantastic people to deal with two shipments so far and no problems..the product is well received by all players here...

12 July 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi Anand,

Thank you for your review,

Glad to hear you enjoyed the product and the service.

Many Thanks

Josh

Rated 4 out of 5 stars

Good so far

Good so far, bit of an issue with getting them to fit to the right level of comfort so my big toe doesn't ram into the end running down hill

12 July 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi James,

Thank you for the review, any issues regarding sizing please get in touch with us @payntr.

Regards

Josh

Rated 5 out of 5 stars

My first set were great but didn't last…

My first set were great but didn't last long but payntr helped me get a new set which are light comfortable and are great for fielding. I would recommend these spikes to friends as well as team mates.

11 July 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi Ben,

Thank you for leaving a review, glad we could resolve the issues you had quickly.

Regards

Josh

Rated 5 out of 5 stars

It was really great experience in terms…

It was really great experience in terms of the product as well as the delivery. I am really quite happy on your service and product and will definitely recommend my colleagues. Thanks a lot for keeping the standard so good.

8 July 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Awesome to hear, thanks for your purchase 👍🏼

Rated 5 out of 5 stars

Top service

Top service and my boy loves his boots

7 July 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Thanks for taking the time to leave a review 👌🏽

Rated 1 out of 5 stars

Very poor fit on these boots

Very poor fit on these boots. I bought my son a pair (different model) and they’re fine. It’s an extremely difficult boot to get on because of the sock design. I don’t like them whatsoever!

5 July 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

So sorry to read this, we take all feedback onboard when designing new products, and offer free returns for all products purchased via our website. Pls drop us an email at info@payntr.com should you wish to discuss your purchase further

Rated 1 out of 5 stars

Incomplete order

I did'nt receive the spikes along with the cricket shoes I ordered. I ordered two pairs one had spikes and the other didn't.

1 July 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hi, we’ve replied to your email apologising for this oversight and have sent another set next day delivery in time for your tournament on Wednesday 👍🏼

Rated 5 out of 5 stars

Really great customer service

Really great customer service, the shoes are epic too.

Where i play we only have an astro wicket and other shoes i've used over the years provide no grip and you end up sliding all over the place. These boots from Payntr are like you're cemented to the floor - that front foot doesn't slide, even as a pace bowler

I wouldn't ever look anywhere else for cricket boots again, best pair i've ever bought!

26 June 2019
Unprompted review
PAYNTR ™ logo

Reply from PAYNTR ™

Hey Alex, love this... 🙌🏽... thanks for your purchase and taking the time to review

Rated 5 out of 5 stars

Excellent first experience

Great product, good value and excellent service, including communication and delivery.
Always nervous about using a new retailer online, but very impressed.

20 June 2019
Unprompted review

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