I’m new to card terminals and was using SumUp before, but I couldn’t take payments over the phone. I switched to Payzone and couldn’t be happier with the card terminal and service. The move fro... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Myself and my husband recently had an issue with our payzone account and couldn't figure out what the problem was or how to fix it. We got in touch with Payzone and organised a call with Jo who was... See more
Company replied
Here’s a rewritten version of your review: "Great service overall. I initially had some issues with my merchant account and wasn’t getting any help from the relevant people at Payzone. However, onc... See more
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Such a handy app, this has taken all the hassle out of parking and looking for meters, trying to guesstimate how long to pay for. Previously I'd always over pay " just in case". Now I can do the oppos... See more
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Company details
Written by the company
Solutions, for everyday life. Payzone is a leading multi-channel service provider, backed by AIB and Fiserv. For over 20 years, we have been connecting people to payments, processing millions of transactions through our payments network every year. Payzone builds technology for all. We provide a range of services and solutions for consumers, businesses, and not-for-profit organisations. We are not just about making payments easier; we are about making every day easier.
Contact info
4 Fern Road, D18PD83, Dublin 18, Ireland
- 0818882600
- hello@payzone.ie
- www.payzone.ie
4.2
Great
71 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Excellent local support
I have been with Payzone for many years and their service is exceptional. Bret and Kieran are always helpful and the local support is excellent
21 January 2026
Unprompted review
Reply from Payzone Ireland
Hi Dagmar,
Thank you for your kind words and for being a long-standing Payzone customer. We really appreciate your continued support over the years. We’re delighted to hear that about our sales reps, we will be sure to pass this on to them.
Looking forward to supporting you for many more years to come!
The Payzone Team
using Payzone has been so simple
using Payzone has been so simple, efficient, reliable and more personal
Eddie is always on hand to help when needed.
great service from them.
21 January 2026
Unprompted review
Reply from Payzone Ireland
Hi Helen,
Thanks for taking the time to share your feedback. We really appreciate it! We’re really pleased to hear that you’ve found Payzone simple, efficient, and reliable.
We’ll pass this on to Eddie, it’s always great to hear when our team makes a positive impact.
The Payzone Team
Have been using Payzone's services for…
Have been using Payzone's services for a good few years and have always found them great. If I have any issues my account manager is only a phone call away.
19 January 2026
Unprompted review
Reply from Payzone Ireland
Hi Alan,
Great to here from a long term customer!
Thanks for taking the time to share your feedback. We really appreciate it.
The Payzone Team
Great if you have no coins
Great if you have no coins, don't have to worry about running back to the car, you can just top up on the app.
15 January 2026
Unprompted review
Reply from Payzone Ireland
Hi there,
Thanks for taking the time to share your feedback. We really appreciate it!
The Payzone Team
Reply from Payzone Ireland
Hi Myke,
Thanks for taking the time to share your feedback. We really appreciate it!
The Payzone Team
Availability
Availability
The availability is great - the admin charge is not so great for infrequent users. Also to add a car to pay for a friends parking is costly, as there is a charge to add and if you forget to remove its an ongoing charge also.
@Payzone - Thank you for your reply and information on how the app can be used for infrequent users. Very much appreciated.
Given this new information, I will change my account as suggested and I have increased the review rating.
7 January 2026
Unprompted review
Reply from Payzone Ireland
Hi Maria,
Thanks for taking the time to share your feedback, we’re happy to hear you found the availability great, we continue to work on expanding the locations in the app.
For infrequent users, we do have a pay as you go option. There’s no monthly maintenance fee, just a €0.35 convenience charge per parking session. This option provides access to parking only and doesn’t include the extra services and benefits that come with our account based option, such as tolling or discounts on fuel and car washes.
To switch to PAYG, first you will need to close your existing account by emailing parking@payzone.ie, then delete and reinstall the app and select 'Park without account.' for the PAYG option.
Thanks again for your review!
The Payzone Team
Reply from Payzone Ireland
Hi Margaret,
Thanks for taking the time to share your feedback. We really appreciate it!
The Payzone Team
Simplicity
Simple to use and great fuel and car wash discounts also. The parking reminder sms is very handy
7 January 2026
Unprompted review
Reply from Payzone Ireland
Hi Colin,
Thanks for taking the time to share your feedback. We really appreciate it! It's great to hear you're making the most out of the app and the discounts too.
The Payzone Team
So easy to use .
So easy to use .
Makes your purchases easier and secure.
29 December 2025
Unprompted review
Reply from Payzone Ireland
Hi Patrick,
Thanks for taking the time to share your feedback. We really appreciate it!
The Payzone Team
Easy access and easy to operate
Easy access and easy to operate. So convenient.
6 November 2025
Unprompted review
Reply from Payzone Ireland
Hi Edward,
Thanks for taking the time to share your feedback. We're delighted you find the app so convenient!
The Payzone Team
“I’ve been using the Payzone terminal…
“I’ve been using the Payzone terminal for over two years. The Castles device is efficient and delivers seamless transactions. Overall, a reliable solution.
Tabrez has been excellent to work with and is the right contact if you’re considering a Payzone terminal
Highly recommend for all business.
The Gadget Store
Kildare
17 December 2025
Unprompted review
Reply from Payzone Ireland
Hi Sunny,
Thank you for sharing your experience with Payzone. We're delighted to hear you're happy with our payment solution.
We’ll pass on your compliments to Tabrez, it’s always great to hear when our team makes a positive impact.
Thanks again, and we look forward to continuing to support The Gadget Store!
The Payzone Team
It has never let me down
It has never let me down. Councils need to make sure the zone is clearly displayed though.
6 December 2025
Unprompted review
Reply from Payzone Ireland
Hi there,
Thanks for taking the time to share your feedback and ways we can improve!
The Payzone Team
USEFUL BUT DOESN'T COME CHEAP
It's a useful tool for parking. But it's also expensive.
13 December 2025
Unprompted review
Reply from Payzone Ireland
Hi Mary,
Thanks for taking the time to share your feedback. We really appreciate it.
Did you know that you can enjoy great savings with our in-app offers including 3c off per litre at Circle K and 25% off car washes at Applegreen allowing users to save an average of €3.50 per month.
The Payzone Team
Such a handy app
Such a handy app, this has taken all the hassle out of parking and looking for meters, trying to guesstimate how long to pay for. Previously I'd always over pay " just in case". Now I can do the opposite, pay for the least amount of time I think I'll be, safe in the knowledge that if I haven't finished whatever I'm doing I can easily top up the meter without having to run back to the car to do so. I highly recommend Payzone.
13 December 2025
Unprompted review
Reply from Payzone Ireland
Hi Pamela,
Thanks for taking the time to share your feedback. We're delighted you think it's so handy!
The Payzone Team
Reply from Payzone Ireland
Hi Marie,
Thanks for taking the time to share your feedback, we really appreciate it!
The Payzone Team
Very useful app and straight forward
Very useful app and straight forward. One minus star because very often you pay more time than you used. A similar app in Portugal, for example, returns the extra payment to your account. It would be perfect if Payzone did the same.
10 December 2025
Unprompted review
Reply from Payzone Ireland
Hi Cristina,
Thanks for taking the time to share your feedback and your suggestion. We really appreciate it.
The Payzone Team
Reply from Payzone Ireland
Hi Terry,
Thanks for taking the time to share your feedback. We really appreciate it.
The Payzone Team
Car parking made easy
Have the Payzone car parking app - very handy and would be lost without it . Easy to use and would definitely recommend . Have been able to park any car I’m driving in , even at the last minute .
4 December 2025
Unprompted review
Reply from Payzone Ireland
Hi Susan,
We're delighted you find the app handy.
Thanks for taking the time to share your feedback. We really appreciate it.
The Payzone Team
I don’t have to search the glovebox or…
I don’t have to search the glovebox or my pockets for change or have worn notes rejected anymore. It’s excellent.
7 December 2025
Unprompted review
Reply from Payzone Ireland
Hi Alan,
Glad you love our app!
Thanks for taking the time to share your feedback. We really appreciate it.
The Payzone Team
Good not having to have coins or use…
Good not having to have coins or use card at machine
4 December 2025
Unprompted review
Reply from Payzone Ireland
Hi Ann,
Thanks for taking the time to share your feedback. We really appreciate it.
The Payzone Team
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