I recently ordered two Synology HAT3310-16T 16TB drives from PC-Canada and the experience was genuinely impressive from the very first email. Ian answered every question I had quickly and... See more
Company replied
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I bought a motherboard Jan 10th while it was in stock, they had a problem with my credit card and delayed the payment that's fine happens all the time. What's not ok was my order getting back ordered... See more
My thanks to Dave Park and PC Canada. Our company has purchased over 240 orders from them over the past three years and the experience has been so much better than dealing with the International v... See more
Company replied
I recommend never EVER doing business there. They often threaten to cancel your order before shipping f you don't pay extra because they say the prices has increased. This is illegal practices. This c... See more
Company details
Written by the company
At PC-Canada, our vision is simple: to become the premier Canadian online electronics seller by providing an unparalleled selection of the very best IT products, an unbeatable shopping experience, prompt shipping and exceptional customer service. Our total commitment to customers empowers us to work closely with every customer.
Contact info
180 Northfield Dr. W. , N2L 0C7, Waterloo, Canada
- 800.556.1971
- feedback@pc-canada.com
- www.pc-canada.com
2.6
Poor
233 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I made a mistake while doing my online…
I made a mistake while doing my online order. Customer service was extremely quick and helpful to fix it.
17 September 2023
Unprompted review
Thoughtful and responsive staff
They contacted me and gave me notice of when the shipment would be arriving and made sure that the details for appropriate. They were friendly and supportive and the products arrived on time and in good order!
10 August 2023
Unprompted review
Quick and Easy Ordering and Delivery
The last purchase was for a Brother AIO which was in very short supply. Their real time inventory showed 1 in stock. It was ordered, acknowledged and received the next day. Pricing is always good and customer service timely.
30 August 2023
Unprompted review
Fast shipping
Fast shipping, and great products. The customer service was great, and the products came in time, and in perfect condition! Highly recommend!
10 September 2023
Unprompted review
Just perfect
13 September 2023
Unprompted review
Great place for electronic shopping
6 September 2023
Unprompted review
Great item and fast shipping
16 August 2023
Unprompted review
Excellent prices & shipping times
PC Canada had the cheapest deal on the Seasonic Focus Gold 1000w power supply, so I decided to place the order with them. The power supply arrived the next day, and I didn't even pay for express shipping! It was completely sealed, and it worked perfectly fine. Thanks PC Canada!!!!!
31 August 2023
Unprompted review
Beware shipping extras after ordering
Great pricing and shipping delays were great. Only problem I encountered was a additional cost for shipping to my location after ordering due to being "remote location" I have never paid any additional shipping cost for my location ever before so I was quite annoyed at the additional 200% shipping surcharge, shouldn't be like that, it is not an honest way of going at it I think.
31 August 2023
Unprompted review
Computer monitor
I had to replace a computer monitor on a production system quickly and PC-Canada made that easy and at a fair price. Monitor was ordered one day and arrived by courier the next.
30 August 2023
Unprompted review
PC Parts with fast shipping
Easy to order and awesome information about the products. Shipped fast as well and good prices.
22 August 2023
Unprompted review
Always great services
4 September 2023
Unprompted review
fast service
31 August 2023
Unprompted review
Reply from PC-Canada.com
Hi Em, thank you for sharing your experience with using PC-Canada.com! We hope to help you fulfill orders quickly in the future!
Request not Answered
I ask specifically to bubble wrap my MoBo just to make sure that in the delivery nothing happened, specially with delivery service that trow boxes like some pankake in a making. Little did I know, when i receive it, no bubble wrap or if so, no air in bubble wrap. I am buildng my dream pc and i dont have all the part to test my MoBo in order to see if something happened during the travel. Anyway, hope nothing bad with the MoBo.
24 August 2023
Unprompted review
Reply from PC-Canada.com
Hi Jan,
We are sorry to hear that you are not pleased with the wrapping of this item. PC-Canada takes pride in being able to provide its customers with an affordable and trustworthy method for ordering electronics online. The team can confirm we did request that our warehouse was to follow your instructions. The Product Manager saw the images you provided to the team about how the order arrived, and confirmed the item looked to be in perfect condition. These images show that the product box did in fact have cushioning to protect your item. We apologize for not being able to provide additional wrapping than what we normally ship out, however if your item proves to be defective, please reach out to our Customer Service Department who will be able to help.
Happy shopper
Products listed online are accurate and enjoy speaking with customer care since they can get any questions answered.
22 August 2023
Unprompted review
My first order
I received a call after placing my order to confirm it was what I wanted and also to clarify delivery instructions. My order was delivered as indicated. Very impressed with the great customer service.
21 August 2023
Unprompted review
product shipped same day with tracking…
product shipped same day with tracking and arrived next as promised. Item was in perefect condition
17 August 2023
Unprompted review
Reply from PC-Canada.com
Hi Jeff! We are happy to hear the ordering process was smooth for you and the item arrived in perfect condition. We look forward to being able to assist you in the future with purchasing any tech products you may need!
Fast shipping and great price
I ordered an item on Friday and it arrived the following Monday. The item was leaving the United States for Canada. I was impressed with the speed of delivery. The item was at an attractive price. I will recommend buying through this site.
11 August 2023
Unprompted review
Reply from PC-Canada.com
Hi there! Thank you for taking the time to share your experience with PC-Canada.com. We are always happy to hear when a customer gets what they needed in a timely manner!
VERY reasonable and fast shipping
VERY reasonable and fast shipping. Cheapest price I could find in Canada. Will shop here again.
11 August 2023
Unprompted review
Reply from PC-Canada.com
Hi There! The PC-Canada.com Team is proud to provide excellent customer service, to ensure clients such as yourself get their products promptly while providing competitive pricing. Thank you for choosing PC-Canada.com!
Great Service
Great Service, followed up with Questions regarding the order to be able to safely process the order. Fast shipping, Quality product and excellent packaging, excellent price as well
7 August 2023
Unprompted review
Reply from PC-Canada.com
Hi Jenall! Thank you for your kind words, we are happy to hear your experience ordering from our website was an easy process and the quality and price of the product received were exactly what you were looking for!
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