Peacocktv Reviews 

1,307
TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 333 reviews, most reviewers were let down by their experience overall. Customers frequently encountered frustrating technical problems, such as constant buffering, sudden freezing, and extremely poor video quality during live sports broadcasts. The application interface was widely described as clunky and difficult to navigate, making it exceptionally hard to find desired content or watch event replays later. Some reviewers were not happy with the excessively high subscription prices and the overwhelming amount of commercials constantly interrupting their daily viewing experience. People also felt that the basic plans offered very little actual value, locking essential programming behind much more expensive payment tiers.

What people talk about most

Service

Reviewers mention negative feedback about service, expressing deep dissatisfaction with constant streaming... See more

Subscription

Clients share negative opinions on subscription, highlighting unexpected charges, complex renewal practices,... See more

User experience

Customers consistently note negative experiences with user experience, highlighting horrendous usability and... See more

Application

People report negative experiences with application, consistently expressing deep frustration over its poor... See more

Price

Customers had negative experiences with price, describing the subscription costs as excessively high.... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This platform is garbage they will never be able to compete with the other services. All peacock is doing is selling our data and offering shite tv and movie options for their pricing. I can't wait ti... See more

Rated 1 out of 5 stars

I hate the new UI update On the web version, it no longer tells you which episode you are watching. You have to click the view more button.. and then it will tell you which episode is playing. O... See more

Rated 1 out of 5 stars

You know how advertisements say "watch on peacock"? Half of those things are not included in a basic subscription. Last night's football game "watch it on peacock". Bullsh*t. Not included with basic... See more

Rated 1 out of 5 stars

Camera quality is lacking, especiallybthe court view! Close-ups are okay but long views are not high quality. John Fanta does not have the voice of an announcer, and we often watch games the next day... See more


Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

1k reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.2

All reviews

(1,307)

319 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

We just subscribed to Peacock again.And…

We just subscribed to Peacock again.And now they're going up on the price.Ridiculous!! It's not often they have good movies on it.Anything to make a dollar.probally be canceling our prescription for good this time.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

The app's usability is horrendous

The app's usability is horrendous, the content they offer is fine but good luck to you if you need to pause the show for any reason and come back to it. It almost never saves your place and repeats 75 seconds worth of ads after you just watched them one minute ago. Then when you try to fast forward to just get back to the place in the show you were at- more ads. Once I am done with the current series I am on, I am canceling my subscription.

18 August 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely too many ads for a paid…

Absolutely too many ads for a paid subscription. Example: I press play to start program; ad. Then program intro, which I skip; another ad. And there are ads throughout the whole programming that it takes over an hour to watch a 45 minute show. When you think you’re done with the annoying ads with 2 minutes of programming left, another ad. 🤦‍♀️ I can’t deal with it. I feel they bombard you with ads to make you pay for no ads. Not happening. I’ve unsubscribed.

18 August 2026
Unprompted review
Rated 2 out of 5 stars

I just lost a season of Days of our…

I just lost a season of Days of our lives. I wss watching last December, 2025 and now it is completely gone. They are showing season 60 with 7 eposides from August of 2025. I tried all the tricks to get it back. Nothing. I have never had this happen on any streaming before!! Time to let go of Peacock.

11 August 2026
Unprompted review
Rated 1 out of 5 stars

It's all crap

It's all garbage. Nothing wholesome anymore. I can't open their app or site without being shoved narrative content. I do NOT want to see the whole front page and recommendations filled with hate/violent/drama/he-said she-said/slapping/fighting/stealing/cheating/LGBT content. I get it that's for some, but I want family entertainment. I have to dig very hard to find just the few shows that exist anymore on there. I get far more quality content on HBO & Paramount. There's at least a selection on those sites. There's no dynamic content anymore. It's all the same crap. I really dislike it so I cancelled. It used to be half decent when the streaming site launched, but not anymore.

10 August 2026
Unprompted review
Rated 1 out of 5 stars

Peacock, Thieves and Liars!

If I could give zero stars, I would! First, Peacock reals you in with "7 day free trial" yet they make it nearly impossible to cancel before the trial ends! Second, I had to "pay to start new subscription " just for "Manage Subscriptions" to show up. They have no phone number to call to speak to customer service, at least I couldnt find one. And their "chat bot" is a joke. It takes you in circles or just won't respond at all! Its all a big money grab! Roku should boot their app off their TV's! I'm going to complain to them! You should do the same. They are taking advantage of people and robbing them blind!

9 August 2026
Unprompted review
Rated 1 out of 5 stars

waste of money and time

they can STOP with the f*$king commercials. I see 3 minutes of a show, then 2 minutes of commercials. Like WTF man I thought this was a "streaming" service. it sux. I'll just buy the dvds from now on! Cancelling ASAP. 🙄

9 August 2026
Unprompted review
Rated 1 out of 5 stars

Horrible Tour De France Coverage - too painful to watch unmuted

My review is specifically about the Tour de france and the Tour de France Femme. If I could give it less than 1 star I would. 1st - Ad-free is not ad-free, which wouldn't be so bad if the commentating was decent. It's not. Bob Rolle is okay, but neither he nor Phil Liggett do anything but repeat what we're seeing on the screen. They seem to be clueless about anything other than basic strategy. They don't seem to keep up with social media or other posts by the teams, so they can't explain things that are going on in the race. Poor Phil, never gets names right ever and this isn't his age. He's always been like this. We were stunned that they brought Phil back for the last 2 days of TDF Femme. He doesn't know all the names of the riders in the men's peloton, let along the women riders. It's embarrassing that he hasn't done enough research.familiarity to pronounce their names. Bob with Christian Vande Velde are better, but can't hole a candle to the announcing that GCN used to provide. They should give up the rights or get a new announcing team. We REALLY miss the GCN streaming service.

9 August 2026
Unprompted review
Rated 1 out of 5 stars

I'm disgusted that they force us to…

I'm disgusted that they force us to watch horror ads while watching their streams. I'm watching Below Deck. I'm terrified of horror films and every ad I get is this TERRIFYING ad for Insidious. I have had nightmares thanks to these stupid ads of people pulling out teeth. Poorly played, Peacock. You're giving me nightmares and I will not pay for your service going forward.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

does not work on Smart Tv's

does not work if you're poor, apparently!
all my other streaming services work just fine on my Smart TV, but Peacock just buffers or freezes up my TV.
Can't watch a single thing, so as soon as I signed up and couldn't watch a single thing I wanted to watch, I canceled immediately!!
Now I know it's not my internet.
So I just use their competitor's, and I got on Amazon prime to purchase only what I wanted to watch from peacock which was the office.

4 August 2026
Unprompted review
Rated 1 out of 5 stars

The quality and quantity of content is…


The quality and quantity of content is the worst. I pay less for HBO MAX and get way more actual content. When I had this, I would watch once every two months. Not worth the $$$. The buffering was a killer. Pixelated content as well as just being unable to watch the content. I’d give it a zero. I also cancelled the service, received a confirmation of the cancellation, and they still billed me for the next month. Their customer service is a flat zero.

28 July 2026
Unprompted review
Rated 1 out of 5 stars

Worst online customer service

Worst online customer service. If you get free access through your cable subscription good luck activating it. They require you to create a whole new email/account etc. This is simply to boost numbers of accounts to lie to shareholders about active accounts

30 July 2026
Unprompted review
Rated 1 out of 5 stars

Downgraded my plan without notice

I was on the $2.99 Veteran's plan and without notice Peacock downgraded my account and charged me $7.99, where most content is locked. It was barely worth $2.99. 90% of available content on this plan you can get on free sites. Yes, I cancelled after customer service said give us more $. The Veteran's plan is now $6.99 but they didn't even offer that!

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Subscribed only for Tour de France

Subscribed only for Tour de France. Huge challenge to find the replay if you want to watch the replay in the evening. Can take up to 5 minutes and that stage should be recognized immediately. Was going to stay subscribed to watch Vuelta de Espana. But with this poor customer service, not worth the grief. And we have 2 neighbors racing in both events.

4 July 2026
Unprompted review
Rated 1 out of 5 stars

Greed!!

Peacock, you’re greedy. I get your service as a part of my cable package, yet much of the good stuff cannot be watched without paying. No other platform is behaving this way. Hulu, Paramount, HBO, Disney Plus, etc have all opened up their viewing as a part of the bundle. It shows a lot about your network and how evil you are. I won’t even be watching at all. You will not prosper treating consumers this way. It’s bad enough, every time I try to watch I am met with bundle options, when your service is part of my cable package. Do better!!!

26 July 2026
Unprompted review
Rated 1 out of 5 stars

Do Not Subscribe!

I signed up for the basic plan for one reason—to watch a show I’ve been wanting to see. Only after I paid did I discover that the show requires the Premium plan. That feels very deceptive, and the pricing isn’t as clear as it should be before you subscribe.

To make matters worse, I contacted customer service for a full refund after having the app for only 7 minutes. I hadn’t even used the service, yet my refund request was denied. Their customer service was unhelpful and unwilling to make things right.

This was a frustrating first experience, and I won’t be subscribing again.

25 July 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look