The whole experience of dealing with Pedal On has been great. Pre sales advice to select the right model and size to suit me, setting up the chosen bike to fit me . Then post sales help and advice for... See more
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Company details
- #6 of 93 best companies in Bicycle Shop
- #4 of 31 best companies in Bicycle repair shop
- #6 of 59 best companies in Bike accessories store
- #2 of 23 best companies in Road Cycling
Written by the company
Pedal On is one of the UK's leading enthusiast bike shops. We specialise in bikes and equipment for road, gravel, cross country, trail and cyclocross riding. With three decades of experience and a commitment to providing exceptional service, we believe we have something to offer almost all enthusiast cyclists. With 250 bikes on display and thousands of accessories on offer we're one of the best stocked bike shops in the country. We are authorised dealers for Giant, Scott, Liv, Trek, Cannondale and Cadex bicycles and stock accessories and parts from World leading brands such as; Shimano, SRAM, Castelli, Endura, Syncros, Bontrager, Lazer, Park, Oakley, Topeak, Silca….plus too many more to mention. Our business is an Employee Owned Trust. This means the business is run for the benefit of our staff. We have no investors or corporate HQ to satisfy. Instead, we can focus on supplying our customers the right products for their needs, offering great value and being a great place to both shop and work.
Contact info
56-60 Bishopswood Road, RG26 4HD, Tadley, United Kingdom
- 0118 9821021
- websales@pedalon.co.uk
- www.pedalon.co.uk
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Nice smooth transaction
Well prepared bike , well packaged quickly delivered and cheapest available 👍🏼
Great Online shop
Great place to purchase with, very fast communications and always kept me up to date with progress. Would have no hesitation in coming back for another bike
Brilliant and friendly service
I have bought 3 Giant road bikes from these guys over the last 5 years and each time you have been amazing and helpful.
The store is nowhere near me and all of my interactions with them have been via telephone and email.
I been always been happy to comeback to them, as there has been any hard sell from Paul and the guys there - taken the time to listen to what I think I need (!) and then advised me what I actually need and why.
Thank you so much for your help.
Great Company/Team, Great Service!
The whole experience of dealing with Pedal On has been great. Pre sales advice to select the right model and size to suit me, setting up the chosen bike to fit me . Then post sales help and advice for my first multi day bike trekking holiday (what spares to take?) … no need as the bike performed faultlessly for a 900km circuit of Sardinia! Thanks Andy/Ben/Bob/Julian and anyone I’ve missed, from the whole team
Purchased a Scott Gravel Addict
Purchased a Scott Gravel Addict - great communication throughout and bike arrived well packed and on agreed day. Super helpful both before and after purchase. First time buying bike online and would certainly recommend.
Di2 Issues rectified quickly.
Dropped my Sons Giant race bike in with a fault with its di2. Scott took it straight in, and processed a warranty claim on a faulty battery within 48hrs! No dramas, just good old fashioned, professional service.
Giant trance e+3
Excellent value for money.
Bike exceeded expectations.
Excellent battery and fabulous company to deal with.
Excellent Service .
Excellent Service from start to finish and the podium points are a real bonus .
WOW WOW WOW what great service
WOW WOW WOW what great service, I have watched from afar at the amazing service that my son has received since buying his first bike 10 weeks ago. They were fabulous during the sale and made sure he had the right bike and they have supported him right through to his first challenge. I had direct experience of their caring and kind service last weekend when I had to make a mad dash to get batteries, they could not have been more helpful and friendly and removed all the stress from the situation. It has been a wonderful experience dealing with this company and I cannot recommend them highly enough.
Faultless Service. Would use again.
Super transaction. Sweet.
Fast and well packaged delivery of bike, they even had my seat height perfect and the tubeless tyres set up and inflated! Perfect 👌
Routine order for a tyre
Routine order for a tyre. But I got it the day after ordered it, and it was processed, by courier. Excellent quick online order experience.
Great service & coffee
I bought and collected a Revolt form the guys at Pedalon last weekend. The service I received was first class. I was looked after by Chris who was so helpful and gave me information on gravel riding that is really helpful to me being a total novice in the world of gravel riding.
Also the coffee I had when I got there was just what I needed after a long drive down. At no point did I feel rushed or out of my depth.
Thanks Guys.
Great prices, excellent service
Ordered brake rotor and pads on Tuesday, arrived in post on Wednesday. Great prices plus excellent service
Rapid delivery
Ordered part for bike, delivered early next day. Excellent service.
Excellent Service
I ordered a bike from Pedal On, which arrived 7 days later. The Podium Points scheme is generous and allowed me to get 15% of the value of the bike in any accessories of my choosing for free. They reached out whenever the seat couldn't quite be lowered to my specified height, and asked if that was okay or if I wanted a spacer to be ordered to lower it further, which would have taken a few days to arrive. I chose to leave it as-is.
Setting up the bike was fairly straightforward, but the rear derailleur looked like it might have been misaligned or bent, so I took it to my local bike shop who said that it had been damaged in transit, replaced it, and advised me to warranty it with Pedal On. Pedal On and Trek ordinarily require the damaged part back to honour a return, exchange or warranty claim, but my local bike shop had disposed of it, believing that an invoice for the repair would be sufficient. Pedal On reached out to Trek who thankfully agreed to refund the cost of the derailleur without the original piece back.
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