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Pendle Sportswear Reviews 

1,483
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 306 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery times, excellent product quality, and the remarkably smooth and straightforward online ordering process. Consumers also deeply appreciate the exceptionally helpful support team, responsive communication, and overall value provided by the merchandise. Many buyers note that items arrive well packaged and exactly as expected for various sporting events. However, some customers also noted occasional delivery delays, missing pieces, or minor printing errors on customized goods. A few reviewers experienced minor setbacks regarding specific orders or occasionally required extra steps to resolve occasional discrepancies successfully.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the high standard, great quality, and... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high standard of... See more

Delivery service

Users describe positive interactions with delivery service, highlighting consistently fast turnaround times... See more

Service

Consumers find service to be exceptionally positive, describing it as efficient, helpful, and quick from... See more

Order

People report positive experiences with order processing, highlighting fast delivery and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pendle have been amazing throughout! I’ve dealt with a lady called Claire who has gone above and beyond for us in getting our orders processed along with making sure all printing on our kits have been... See more

Company replied

Rated 5 out of 5 stars

Wonderful service and extremely reasonable and good quality kit (set of customized shirts) with all the details correct in every way. Just a great company - efficient, helpful, quick and good quality... See more

Company replied

Rated 5 out of 5 stars

The ease of working with Pendle through the website or occasional phone call helps make my job as a club official easier. The kit and trophies we order are always a high standard and great value an... See more

Company replied

Rated 5 out of 5 stars

First time user, from start to finish the buying process was good. I placed my order and within 24 hours the order had been received. I had been notified of each stage from picking, packing and i... See more

Company replied


Company details

  1. #14 of 145 best companies in Sportswear Shop
  2. #12 of 120 best companies in Activewear shop
  3. #3 of 56 best companies in Printed clothing store
  4. #1 of 49 best companies in Football shop
  5. #15 of 129 best companies in Sporting Goods Shop
  6. #5 of 15 best companies in Trophy Shop

About Pendle Sportswear

Written by the company

Shop Football Kits Shop Training Wear Shop Footballs Shop Equipment Shop Trophies

The UK's major brand supplying football kits and teamwear direct.

Pendle Sportswear has been supplying high-quality football kit & teamwear directly to grassroots clubs since 1977.

Fastest UK Delivery
Our lead time for printed garments is typically only 2 working days.

Great Value Kits
By not using a middle man, you'll typically pay 40% less than comparable quality RRP’s advertised by other retailers.

Quality Guaranteed
All products are designed to industry-leading quality standards and overseen by Pendle. This allows us to have complete control of all quality testing procedures.

Bespoke Club Shops
Open to all clubs, our free online shops make ordering as easy as possible with the potential to receive extra savings.

New to Pendle? Enquire now about the best offering for your club!


Contact info

4.9

Excellent

TrustScore 5 out of 5

1k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,483)

283 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality trophies

I have ordered a number of different items from Pendle over the last year.
All with great products and service.

On this occasion I decided to see what the trophies were like, i wasnt disappointed.
Quality product at a great price as you would expect.
I was also upgraded in size as the size i ordered was no longer in stock.

Great comms as always, keep up the good work.

15 June 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Paul, thank you for your review and repeat custom, it means a lot. I'm pleased to hear that you gave our trophies a go and were very happy with them. We hope you continue to shop with us for future trophy and kit orders.

Best wishes,
Erin

Rated 5 out of 5 stars

I received a first class service all…

I received a first class service all the way. I ordered several item form them, with a logo to be added, and was over the moon, when i got them. They were well packed, and i got a speedy delivery. I have bought from them before, they are (a " trusted and safe safe seller "), i highly recommend them, and will shop again.

1 June 2026
Unprompted review
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Reply from Pendle Sportswear

Hi George,

Thank you for your review and recommendation, we really appreciate it. I'm pleased to hear that you're happy with our packaging and fast turnaround times and we hope to have the pleasure of your custom again.

All the best
Erin

Rated 5 out of 5 stars

Always get excellent service from…

Always get excellent service from Pendle. Great products and quick delivery. They are always on the end of the phone to answer any questions and help out, and never failed to deliver superb customer service. I've always recommended them whenever I can. Thanks again from a continuously happy customer

17 June 2026
Unprompted review
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Reply from Pendle Sportswear

Hi John, thank you for your review and repeat custom, it means a lot. I'm delighted to hear that you're happy with our turnaround times, product range and excellent customer service. We hope you continue to shop with us for many orders to come.

All the best,
Erin

Rated 5 out of 5 stars

Helpful team and supported me through…

Helpful team and supported me through the ordering process. Custom order came through really quick.

17 June 2026
Unprompted review
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Reply from Pendle Sportswear

Hi Hannah, thank you for taking the time to review us, we really appreciate it. I'm glad to hear that our team were so efficient in helping you to place your order.

Best wishes,
Erin

Rated 5 out of 5 stars

Been buying Kits for My Football Club…

Been buying Kits for My Football Club Old Manorians FC for over 25 yrs. Pendle are by far the quickest in getting kits customised and despatched. Prices and Quality are superb
Highly recommend

18 June 2026
Unprompted review
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Reply from Pendle Sportswear

Hi there, thank you for your review and long-term custom, it means a lot. I'm pleased to hear that you're happy with the quality and prices of our products.

All the best,
Erin

Rated 5 out of 5 stars

The service is excellent

The service is excellent, any issues are resolved very quickly and the products are great quality. I would highly recommend Pendle Sportswear.

22 June 2026
Unprompted review
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Reply from Pendle Sportswear

Hi Claire, thank you for your review and repeat custom, we really appreciate it. I'm pleased to hear that you've always had a positive shopping experience with us.

Best wishes,
Erin

Rated 5 out of 5 stars

Top quality kit

Really impressed with Pendle Sportswear. The quality is excellent and the products last a long time, even with regular use. Delivery was quick from the moment I placed my order, and the customer service was friendly, helpful, and efficient. Highly recommended!

25 June 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Thank you for your review and recommendation. It means a lot to us. I'm pleased to hear that you're so happy with our quality, customer service, and delivery. We hope to have the pleasure of your custom again.

All the best,
Laura

Rated 5 out of 5 stars

As always

As always, first class service and Delivery

20 June 2026
Unprompted review
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Reply from Pendle Sportswear

Hi Michael, thank you for taking the time to review us. We really appreciate it. I'm pleased to hear you're happy with our service and delivery.

Best wishes,
Laura

Rated 5 out of 5 stars

Trophy’s arrived before expected

Trophy’s arrived before expected. Packaged brilliantly. Excellent quality. Pleasure to deal with. Will use again in future. Great value

13 June 2026
Unprompted review
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Reply from Pendle Sportswear

Hi Liam, thank you for taking the time to review us, we appreciate it. I'm pleased to hear that your trophies arrived quickly and that you were happy with the quality. We hope to have the pleasure of your custom again.

Take care,
Laura

Rated 5 out of 5 stars

Good customer service from

Good customer service from. Easy to use ordering system and was contact quickly regaining an issue with the emblem I sent in, following Maxine's instructions I was able to amend and resent in our club's crest/emblem and the order was progressed. The pennants were delivered on time and I and my club Salford Community Walking Football Club are very satisfied with the quality and cost of the pennants. Excellent overall service.

2 June 2026
Unprompted review
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Reply from Pendle Sportswear

Thank you for taking the time to leave a review, it means a lot to us. I'm pleased that you found ordering so easy and that Maxine was able to help with your customisation. It's great to hear that the pennants arrived in time and that everyone is happy with them. We hope to have the pleasure of your custom again.

All the best,
Laura

Rated 5 out of 5 stars

Best around by far

Best around by far, top quality products and service.

17 June 2026
Unprompted review
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Reply from Pendle Sportswear

Hi Mark, thank you for taking the time to review us, we really appreciate it. I'm pleased to hear that you're happy with our service and quality.

Best wishes,
Laura

Rated 5 out of 5 stars

Great quality training wear

Great quality training wear for my junior football team. Fast delivery. Would highly recommend

17 June 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi James, thank you for taking the time to review us, it means a lot. I'm pleased to hear that you're happy with our product quality and turnaround times.

Best wishes,
Erin

Rated 5 out of 5 stars

Excellent service - Thank you

Simple to order, communication and updates were excellent and delivery superb. I bought the items to support a local club and they were delighted. Thank you

1 June 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi James, thank you for taking the time to review us, we really appreciate it. I'm pleased to hear that you had such a positive shopping experience with us and we hope to have the pleasure of your custom again.

All the best,
Erin

Rated 5 out of 5 stars

Absolutely top drawer

Absolutely top drawer. Very helpful over the phone when initially enquired and speedy turnaround of our kits which were complimented throughout the recent tournament we took part in. Great value for money and great all round customer experience.

2 June 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Barry, thank you for taking the time to review us, it means a lot. I'm pleased to hear that you're impressed by our excellent customer service, fast turnaround times, value for money and of course the kits you received from us.

All the best,
Erin

Rated 1 out of 5 stars

Still waiting…..

Placed an order 12 days ago and still no sign of it. I’ve emailed 3 times now with no response. There were apparently delays on a pair of shorts but I made it very clear in my email 10 days ago that I still needed the rest of the order even if the shorts would need to wait. No reply, no order appearing, very frustrating.

31 May 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Alison,

I'm sorry to hear that you're still waiting on your order. I appreciate how frustrating this is, and we're very sorry for the inconvenience caused.

Our team are currently investigating what has gone wrong here and will be in touch very shortly. Your order will be sent out as soon as possible, and then the shorts will follow when they're back in stock.

We're sorry again for the inconvenience caused and hope to regain your trust with future orders.

Kind regards,
Erin

Rated 5 out of 5 stars

Couldn’t ask for more

Service was quick and product was good quality. Easy to order, couldn’t ask for more !

26 May 2026
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi there, thank you for taking the time to review us, we really appreciate it. I'm pleased to hear that you had such a positive shopping experience with us.

Best wishes,
Erin

Rated 5 out of 5 stars

Great service

Great service, fast and efficient

26 May 2026
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi John, thanks for the 5 stars, it means a lot.

Take care,
Erin

Rated 5 out of 5 stars

Excellent all round service!

Great product range and very good value for money. Follow up communication and order processing through to delivery was extremely quick so can't recommend highly enough.

8 June 2026
Unprompted review
Pendle Sportswear logo

Reply from Pendle Sportswear

Hi Nick, thank you for taking the time to review us, it means a lot. I'm pleased to hear that you're happy with all aspects of shopping with us. We hope to have the pleasure of your custom again.

Best wishes,
Erin

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