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PerfectGift.com Reviews 1,166

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 708 reviews, reviewers had a great experience with this company. Customers frequently praise the product, especially the personalized gift cards, and find the ordering process straightforward and efficient. Many highlight the exceptional staff, noting their helpfulness, communication, and supportive approach, which makes the user experience very positive. The customer service is consistently described as incredible, with prompt and effective assistance. However, some people were dissatisfied with certain aspects of the user experience, such as difficulties with photo uploads, issues with the website not saving items in the cart, or challenges with editing orders. A few customers also mentioned problems with reordering or accessing past orders, and some experienced frustration with the chat assistance.

What people talk about most

Product

Customers had positive experiences with the product, especially praising the personalization options for gift... See more

Order

Clients share positive opinions on order. Many customers found the ordering process easy and quick, with some... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the helpfulness,... See more

User experience

People report positive experiences with user experience, finding the platform user-friendly and easy to... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting helpful and responsive... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordering our monthly rewards gift cards from your company has been great cutting time out from having to leave the office to do so and to do multiple transactions at a big box retailer. The only reas... See more

Company replied

Rated 4 out of 5 stars

I sent two valentine visa cards. With the fifst card my paymentlnformation went through immediately The next card that I attempted to send, ws rejected when I used te same card. I was asked to use... See more

Company replied

Rated 5 out of 5 stars

Working with Jenny Schutt has been an absolute pleasure! She helped us get our Horsetooth Heating, Air & Plumbing branded gift card shop set up, and the process couldn’t have gone more smoothly. She w... See more

Company replied

Rated 5 out of 5 stars

Our company has really loved working with Rebecca Crawford at PerfectGift.com! We organize field trips for schools, and we often need to order 100s of credit cards for the students to use at food hal... See more

Company replied


Company details

  1. Corporate gift supplier
  2. Gift shop
  3. Online marketplace

About PerfectGift.com

Written by the company

PerfectGift.com is where you find The Perfect Gift, Every Time. Whether it’s for family, friends, or business. 

You can customize both our physical and digital Visa gift cards. Upload a photo or logo, add a personal message, or choose a stylish pre-design that makes every card personalized.  Our gift card personalization is thoughtful and unique, just like a Perfect Gift should be.

We partner with top national and local brands. Need breakfast, pet supplies, a spa day, or furniture? We have you covered with fast, personalized, easy-to-send digital gift cards from hundreds of brands.

With our PerfectGift+ product, recipients get to choose their preferred way to use their gift. They can activate the gift to their personal debit or credit card, use it as an eGift, or cash out. 

Looking for employee gifts or corporate rewards that feel special? We handle bulk orders with ease. We offer same-day printing and shipping, plus customization at scale, whether you're sending 5 or 5,000 cards. 

Whether you're sending a single “thank you” or running a rewards program, PerfectGift.com makes it easy to spark smiles for your special recipients.

Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Easy to order...

Easy to order for multiple needs/occasions and cards arrived quickly. They have denomination stickers on them so they are easy to distribute. Highly recommend!

2 April 2026
Unprompted review
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 2 out of 5 stars

The gift card was purchased was…

The gift card was purchased was cancelled several times. Reordered with the same payment method and went through. Didn't like having to do the same thing multiple times. Started using another company with no issues.

2 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.

Rated 5 out of 5 stars

Have not received it or seen it…

Received- thank you! Praying and hoping they can use this with no unforeseen issues!

6 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Hi - We see the delivery was made on Tuesday, 4/7/26 at 11:16 AM.
Please let us know if you have any questions or if we can help in any way! support@perfectgift.com

Rated 5 out of 5 stars

I love using perfect gift for ordering…

I love using perfect gift for ordering gift cards!!! They arrive typically 2-3 days after ordering!! Jill Aikin, my account manager on Perfect Gift, has been so helpful! She always keeps me up to date on new products that we can offer to employees and she isn't pushy!

2 April 2026
Unprompted review
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Used the several times

Used the several times. Great gift!

7 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Excellent Customer Service

The Customer Service in particular, Jill were great. Appreciated their hard work and their follow-up. I needed 580 gift cards to a certain company and they made it happen for us.

27 March 2026
Unprompted review
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 1 out of 5 stars

I tried to send a card to my son twice…

I tried to send a card to my son twice and you canceled both times

6 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.

Rated 5 out of 5 stars

I loved ordering gift cards through…

I loved ordering gift cards through this service. One of my gift cards was sent to an email address that the recipient wasn't no longer using. They immediately notified me that I needed to enter a new email address. I will definitely use them again. I have now used them seven times. Love this service

5 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

The gift card was so unique and…

The gift card was so unique and perfect! It was easy to order and came quickly! I will be ordering another one soon for my son’s anniversary!

31 March 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Quick and simple.

31 March 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

Easy to complete

Easy to complete

5 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 5 out of 5 stars

I love the card w/picture...

I love the card w/picture...I am so excited to give it to our granddaughter for her college graduation. I know she will love it as much as we do. You guys rock...thank you PS also having the graduation card personalized also made it extra special.

29 March 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

Rated 1 out of 5 stars

I tried to order a Visa gift card for…

I tried to order a Visa gift card for my grandson three times. It was cancelled three times for no apparent reason. I tried using a cell phone number and an email address. I have now bought a card through Amazon and it went through without any problems.

4 April 2026
Unprompted review
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.

Rated 3 out of 5 stars

It doesn’t look like the card with…

It doesn’t look like the card with three crosses on it I picked for Easter was sent, sadly. It looks like the generic ‘olive garden’ card was sent instead. If so, I am very unhappy

4 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Hi. The picture was sent and can be revealed when the virtual wrapper is removed. Please let us know if we can help in any way, support@perfectgift.com

Rated 1 out of 5 stars

Tried to send 3 times using different…

Tried to send 3 times using different phone number and email. Always failed. Tried Giftya and that worked on first try.

4 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.

Rated 5 out of 5 stars

Fun and easy idea!

4 April 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for the positive review and feedback!
Russell D (Dir Customer Service)

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