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PerfectGift.com Reviews 

1,543
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 49 reviews, reviewers had a great experience with this company. Customers frequently praise the helpful and responsive staff, highlighting their professionalism and commitment to service. The user experience is consistently described as easy and convenient, from ordering to personalizing products. Many people appreciate the quality of the products and the smooth process of using them. However, some customers also noted issues with order processing. Several reviewers reported that their orders were unexpectedly voided or cancelled, often without prior notification, particularly when promotional codes were involved. Additionally, a few people experienced difficulties with the design process, such as not receiving clear guidance on image standards or finding their customized cards arrived without the intended photo.

What people talk about most

Product

Consumers find the product to be positive, often praising the ability to personalize gift cards with pictures... See more

Order

Users describe ambiguous interactions with order, with many customers reporting positive experiences, finding... See more

User experience

Reviewers mention positive feedback about user experience, highlighting the ease and speed of the entire... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Customer service

Customers had positive experiences with customer service, praising the integrity and quality of the support... See more

Reviews shaping this summary

Rated 4 out of 5 stars

High praise for the associates who helped me and refunded my money after the product I received was not right. I had enough time to try again before the wedding. The negative is that I ordered it th... See more

Company replied

Rated 4 out of 5 stars

It was quite easy to order the hard copy of the credit card with a personal photo on the card. However, it was a bit confusing to see if the order was delivered or not. From the beginning the follow u... See more

Company replied

Rated 4 out of 5 stars

The gift card was very easy to order. It was easy to upload the picture that I wanted . the product came quickly. My only complaint would be that the Visa card number covered up words in the backgroun... See more

Company replied

Rated 5 out of 5 stars

The PerfectGift website was easy to use. I was able to quickly find the type of cards I needed, and customized them! Our Growth Relationship Manager, Zack was amazing! We had an issue with our previou... See more

Company replied


Company details

  1. Corporate gift supplier
  2. Gift shop
  3. Online marketplace

About PerfectGift.com

Written by the company

PerfectGift.com is where you find The Perfect Gift, Every Time. Whether it’s for family, friends, or business. 

You can customize both our physical and digital Visa gift cards. Upload a photo or logo, add a personal message, or choose a stylish pre-design that makes every card personalized.  Our gift card personalization is thoughtful and unique, just like a Perfect Gift should be.

We partner with top national and local brands. Need breakfast, pet supplies, a spa day, or furniture? We have you covered with fast, personalized, easy-to-send digital gift cards from hundreds of brands.

With our PerfectGift+ product, recipients get to choose their preferred way to use their gift. They can activate the gift to their personal debit or credit card, use it as an eGift, or cash out. 

Looking for employee gifts or corporate rewards that feel special? We handle bulk orders with ease. We offer same-day printing and shipping, plus customization at scale, whether you're sending 5 or 5,000 cards. 

Whether you're sending a single “thank you” or running a rewards program, PerfectGift.com makes it easy to spark smiles for your special recipients.

Contact info

4.1

Great

TrustScore 4 out of 5

2k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 99% of negative reviews

Typically replies within 24 hours

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4.1

All reviews

(1,543)

992 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient

Very efficient

10 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for being a PerfectGift customer! Glad we made the gift card process efficient!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Excellent customer service, communication and timeliness

The customer service I received from our client success manager Rebecca and the other members of her team (Rich and Chuck) was above and beyond, especially given my time constraints and rather convoluted ordering process to follow on my end. They made it as simple as possible and provided me thorough detailed instructions on each step of the ordering process. Once my order was placed it shipped the same day and was received the next day and above-mentioned personnel kept the lines of communication open and were very responsive to my calls and messages.

4 June 2026
Unprompted review
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Reply from PerfectGift.com

Thanks for being a PerfectGift client and choosing us for your bulk gift card needs! And for the shoutouts to Rebecca, Rich and Chuck - teamwork makes the dream work! We always love to assist.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

This was a great experience!

This was a great experience. Excellent customer service, fast and efficient.
My only comment would be to make sure and send items as ordered, meaning, I requested they come to my attention. When they arrived, my name wasn't on the package and the front desk got it and the surprise was out of the bag. We wanted to surprise our employees with the gas cards. Other than that, the purchase went smoothly, and the transaction was superb! Most definitely will purchase again in the future.

9 June 2026
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Reply from PerfectGift.com

Thanks for being a PerfectGift client and for your thoughtful feedback, which I have passed forward for actioning. We look forward to serving you again in the future, and gas cards were an awesome surprise, especially right now!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars
PerfectGift.com logo

Reply from PerfectGift.com

The PerfectGift team is always here to help! Thanks for choosing us for your gift card needs.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Easy and versatile

I love how easy it is to send a gift card and I love that the recipient is able to choose what they want also I love that you get a notification if your recipient gets their gift card overall absolutely love it!!

8 June 2026
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Reply from PerfectGift.com

Glad you enjoy the gift card notifications! Those are customer favorites! Thanks for choosing PerfectGift!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Quick and easy way to send a gift.

Quick and easy way to send a gift.

7 June 2026
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Reply from PerfectGift.com

Quick and easy gift cards for the win! Thanks for choosing PerfectGift.
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Unique gift!

A very unique gift! Very efficient! I love the personalized gift card and one recipient has kept the gift card long after it was depleted because he liked the card which had his favorite picture of his dog on it. This gift is an excellent choice!

3 June 2026
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Reply from PerfectGift.com

A personalized gift card makes a great keepsake! Cheers to you for creating long-term smiles with such a well-chosen photo for your recipient!
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Thought I was redeeming reward points…

Thought I was redeeming reward points -instead I got this crazy crap, that was charged to my Truist Visa credit card.
Will contact them for a claim report.

6 March 2026
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Reply from PerfectGift.com

We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at support@perfectgift.com
Russell (Dir Customer Service)

Rated 2 out of 5 stars

The issue is with the final process

The issue is with the final process. It's not allowing me to go to checkout. Before I select the amount it always lands on $100. I've been doing this for 2 days now. I'm done.

7 June 2026
Unprompted review
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Reply from PerfectGift.com

Thank you so much for flagging this. I shared this with several internal teams for actioning. We are so sorry you experienced this.
- Tiffany R. (Dir. Consumer Experience)

Rated 1 out of 5 stars

Failed Purchase Left Unresolved

I attempted two separate times to purchase digital gift cards for my father and brother, and both times the purchases were cancelled. I wish perfect gift would have been more helpful in assisting and helping me to understand what happened

2 June 2026
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Reply from PerfectGift.com

We appreciate all feedback and understand how disappointing it can be when an order doesn’t go through. Due to strict compliance and security standards in the Gift Card industry, we’re sometimes unable to process certain transactions even when everything seems in order on your end.
Please know this is never personal, and our aim is to always protect our customers from potential fraudulent transactions which may result in a loss of funds or compromise of payment methods.
Thank you for your understanding.
Russell | Director of Customer Service

Rated 4 out of 5 stars

It takes too long for the e-gift card…

It takes too long for the e-gift card purchases to be processed sometimes. It should not take 4 or more hours for these things to be received.

1 June 2026
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Reply from PerfectGift.com

Thank you for the feedback. We always strive for fast delivery, but there are things outside of our control sometimes. Appreciate you choosing PerfectGift and being a customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

The cards are beautiful and reasonably…

The cards are beautiful and reasonably priced. It would be helpful if you let everyone know ahead of time that you can’t use a photo of someone kissing. (Even a bride and groom)

2 June 2026
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Reply from PerfectGift.com

Oh no, I'm so sorry about that re the image! Thanks for the feedback, which I've shared internally. Congrats to the bride and groom, and cheers to celebrating love with the gift of gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Was so easy to use

Was so easy to use. Just put in your information and a short time later the gift is delivered. Just great service all around.

7 June 2026
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Reply from PerfectGift.com

Thanks for the shoutout on our fast gift cards and great service! Appreciate you being a PerfectGift customer!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

It was easy.

6 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Easy is a win for gifts and gift cards! Glad PerfectGift could help!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Gift received quickly!

I wanted to have it received quickly, and It was!

5 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Yay for fast gift cards! Thanks for choosing PerfectGift!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

PerfectGift makes it so easy to reward…

PerfectGift makes it so easy to reward our customers! The ordering process is easy and their customer service agents are always super helpful!

5 June 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thank you for being a PerfectGift client! We are so honored we get to help you reward your customers with gift cards!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Makes a great gift

Makes a great gift

29 May 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for choosing PerfectGift for your gift card needs!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

I had an excellent experience working…

I had an excellent experience working with Rebecca Crawford. She was incredibly responsive and went above and beyond to help me with an urgent request. Thanks to her quick action and clear communication, everything was taken care of smoothly and on time. I truly appreciate her professionalism, kindness, and dedication to great customer service. Highly recommend!

4 June 2026
Unprompted review
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for being a PerfectGift client! So glad you get to work with Rebecca who is amazing!
- Tiffany R. (Dir. Consumer Experience)

Rated 5 out of 5 stars

Clever idea

Clever idea, excellent quality, fast delivery. It looks way better than a Visa or Amazon gift card and spends just the same.

31 May 2026
PerfectGift.com logo

Reply from PerfectGift.com

Thanks for choosing PerfectGift+. Love that it's clever, excellent and fast! Gifting wins!
- Tiffany R. (Dir. Consumer Experience)

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